Yuck, this place is all show and no substance. I was going to this office to a Nurse Practitioner who I loved. Apparently, she had some issues with this office and decided to move. Well, she wasn’t allowed by either Dr. K or the staff to notify HEROWN clients. When I got my reminder call for my appointment they casually informed me it would be with Dr. K! Um, kind of a big deal to go from a woman to a man. But I had to go because otherwise my prescriptions wouldn’t be renewed in time and they knew that. I experienced over an hour wait, something that had not happened with my nurse practioner and then when I was leaving I asked for her info. They told me they weren’t allowed to give that info out! After fuming about this for awhile I called and asked for my medical records. I was told I had to come there and fill out a medical request INPERSON. No, I could not get one faxed/emailed to me and send it back that way. So I drive there and after filing it out I am told I will need to come back and pay the copy charges. Can I pay up front? NOPE, they don’t know the cost until my file is pulled. A few days later, I get a call that they know my charges, can I come pay them. So I drive there and pay it. Can I wait while they copy the file so I can be done with these a**holes? NOPE, you will need to have them mailed or you can come back for them for the THIRD time. This was the absolute worst experience I have ever had with a medical facility and from what I could see in the waiting room on my excessive visits for my records, 99% of his patient base are paying their bills with my tax money. I found Sherry Hartenbower, my awesome Nurse Practitioner at Teverbaugh, Croland and Mueller despite her previous office’s every attempt to force me to remain their client. I would rather go to Planned Parenthood than Dr. Kindred’s office.
Bridgett K.
Évaluation du lieu : 3 Peoria, IL
First he is a great doctor, IF you are pregnant, are trying to be, or have just had a baby. If you are just a regular gyn patient then forget it. He just has no time for you. You can get in with his nurse practitioner though. My issue with his office is with his staff, mainly the receptionists. They are rude, condescending and overall not very polite. Wondering where customer service went. Does it not apply to the medical field? I am not the only person who has had this issue either. I am disappointed but I think I need to find another doctor, sigh