Styles For Less

Very unhappy customer, this event happened quite a while ago but I thought it needs to be put out there
My first time shopping at Styles for less, and would be last.
Event
At register being rung up by new EMPLOYEE she made a error and over changed me on three items, I didn’t notice this until transaction finished complete, I proceeded to explain to her the over CHARGE error, , she explained to me that I would have to take a store credit because of store policy (Which I never knew about which I learned from this store to find out return policy before you purchase anything FIRST, Manager was brought into the circle of trouble and she all so mentioned no refunds I tried to explain that this was not a customer error it was a EMPLOYEE ERROR for STYLES for less. I wasn’t getting no where and I did not want to be exhausted so I went home to call there Headquarters for styles for less again for the 100^th time I was told only store credit no refunds store policy. I have had this credit for over 6 months I finally went in store the other day to use up my credit, I however will never do business with a retail store with such POLICY. Just think if all employees were to make mistakes and customers had to pay for employee mistakes styles for less will always be in business

the service was not very friendly. The girl/​lady at the counter kept calling me «honey» or «hun»…but in a condescending way…
I had a gift certificate/​styles bucks… and she said I couldn’t use them on clearance items… I have never had any problems, I told her. And she said that they usually say so on the certificates… she didn’t even want to check the fine print until I insisted. Turns out I was right…
whatever. I found some sandals for my mom and a cute leopard scarf on clearance.
walked over to Fashion Bug to buy some more stuff for my mom and they were a lot sweeter to us there. :)