Subway

The other day I decided to go to Subway. I’m not a fan of Subway but I had a coupon and I’m trying to eat healthy and it was close. I looked up the time they close and it said 10pm so I headed over. I get there around 9:25 pm and the open sign is off and some kid is mopping the floor. He sees me and points at the open sign as if to say we’re closed. So I point at my wrist basically saying it’s too early to close. He shrugs his shoulders and laughs and keeps on mopping.
I called corporate who documented that they were closing outside of their available hours and also the rudeness of the employee. They said the franchisee would get back to me in a few day’s but I never heard from them. So I called corporate back to let them know. I have a feeling that the way this place runs it will be out of business quick.
There are Subways on almost every block. I’ve never had an experience like this at one. I highly recommend avoiding this Subway like the plague!

Can’t believe it. Went into Subway (where I’ve gone many times), looked at the menu while two waitresses stood at the counter. Nobody else was in the restaurant. Was finally ready to order, looked at each of the waitresses and smiled. One girl nudged the other, «are you going to wait on her?» «In a minute,» replied the other as she gave me a sneer. I continued to stand there. Finally, I said, «Is somebody going to wait on me?» «In a minute,» replied the waitress again. The girl who nudged her went to the back. So I stood there some more. After a good 10 minutes, she came over. I told her I wanted two steak and cheese 6″ sandwiches. Told her what kind of bread, cheese, toasted, lettuce, tomatoes and onions with ranch dressing. She got everything I wanted except the ranch dressing. Then she announced that they didn’t have any ranch dressing. I don’t like my subs without ranch and I asked her to check again. She went to the back, but in less than a minute, returned, «Nope. Don’t got any ranch.» Well, guess what. I said, «I don’t want the sandwiches then.» Whatever happened to customer service? I wouldn’t have left her with the sandwiches already prepared if she’d been nice to me. She didn’t even smile.