Walmart Supercenter

The Manager steve could care less I heard the garden guy call twice for a manager I waited 20 min. I called steve to let him know about the problem he said I didn’t hear him call anybody I heard him twice. Steve kept saying well we didn’t hear him. The garden guy was real nice on trying to help. Shame on you steve the manager I won’t be shopping there no more. This happend at 5:45 pm on 2÷19÷16…

December 23, 2015. My husband and I decide to buy a small 25 dollar Christmas tree to put up since we did not have one. We get home around 10 pm and we’re opening up our new tree– LOW AND BEHOLD, NO STAND WITH THE TREE! We instantly go back and as were walking through the door with the box, we don’t even get a hello by the little blonde greeter, we get a «you can’t return that. We’re not doing returns.» Well, all I want is an even exchange because of the obvious mis-​packaging. I get told to speak to a Janet or Janeth (sp) at customer service. The 2 ladies at customer service looked at me like I had just violated them in every way possible after I told them my situation. «Our registers are off. Sorry.» So you’re telling me I’m going to celebrate my Christmas with a wonky ass tree because your manufacturing company messed up? Or you didn’t fully check if it was a return and had everything in it? THEY LITERALLY JUST SHRUGGED AT ME. I do admit I left my receipt behind– but mind you, I didn’t think there was going to be anything wrong with it in the first place. Long story short, after my appalling experience, the registers magically turned on and I finally got to exchange my 25 dollar tree (to the multi billion dollar company that is Walmart!) Thank you for your lack of care and empathy to your customers! Happy holidays!

I have never grabbed a cart and not had a sticking or bad wheel. One of them humped so badly, I couldn’t push it. I told the ‘greeter’ it had a problem and asked where I should put it, thinking they have it repaired. Nope! She told me to put it back with the
others. What a stinking thing to do to your customers!

Beware, this location will sale product then refuse to refund or even allow in store credit. They will not stand by their products. I purchased 4 money cards, nowhere on these cards did it indicate that they were non refundable or the face that they needed to be registered with a social security number. I will never shop at Walmart any more.