Meineke Car Care Center

A month ago we took my husband’s 2005 Mazda Tribute to this location in order to have the breakpads checked. We were told that they were fine but that the driver’s side front wheel needed the rod to be replaced. We went ahead with the job and paid the $ 331 for the job. Immediately we noticed a strange grinding noise and that turning had become more difficult. Due to family obligations we were not able to take the car back to them until this past Saturday. We were then told that the problem had nothing to do with the previous work and the issue was coming from the strut tower and total cost of repair would be in the ammount of $ 650. At this point we decided to take the care to our regular mechanic whom we have used for the past 5 years. He informed us that the job Meineke did was of poor quality with poor quality parts. The stabalizer links they had put in were frozen leading to the turning problems we were having and that the rod did not look brand new. If we continued with the car in this shape, within the next few months, we would need additional repairs. The job performed at Meineke would need to be redone. I then contacted Meineke and stated that I wanted a refund for the job performed. I requested to speak to a manager or supervisor and was told that they did not have either. I was transferred to the mechainic who worked on the car and was told that the parts put in were not of lower quality and the job performed is a matter of opinion. They offered to replace the parts for free but after the experience I’ve had with them I no longer trust them to do a good job. My 2 yr old daughter rides in that car every day and I do not want to put her safety at risk.
They have refused to refund my money and I have filed a claim with the Better Business Beaureu as well as with my bank. Wish they had been a bit more cooperative about the shotty job done. This could have all been resolved easily had the mechanic actually tried to fix the poor job instead of being rude and trying to gouge us for more money for unnecessary repairs.

I came to meineke and was told I needed a clutch for Hyundai Accent
I bought the part for $ 275 and the labor with 375 due to the fact they match the price of another mechanic
Up the road. .that was Monday. Hubby took the car to work and on tuesday on the way home the car got stuck on the road. I called Tim Wednesday he said that he’s off Thursday and Friday and I should bring it saturday. They took it for a ride and nothing was wrong then I said take it down the road don’t do local cuz you need to feel the car. About 20 minutes later the mechanic called that he was stuck on the road. They told me know that they would have to keep the car over the weekend to find out what’s wrong with it.
On Tuesday when I went to pick it up cuz they said Tim would be there apparently they told me tim was no longer there and that now the problem was not the clutch it was the transmission. I told them that their diagnostic first place with the clutch if they would have told me was the transmission i would have taken it to a transmission place like Wiwi. I was not going to walk away paying 650 for a part that they claim with a problem and now I have to repay somebody else for the transmission.
Francisco the GM now stated that if he was to remove the transmission and it was not the clutch I would have to pay for the removal of the
original problem is that if you give me a diagnosis of a part that is broken I pay for it and you come back and say it’s not. Problem I believe it’s your problem and I shouldn’t have to pay for it. i called home office. get this one. .the receptionist Olivia Told me that they cannot interfere cuz that was a Franchise and they had nothing to do with the resolution. So now Meinecke home office is non existence cuz they’re not there to help. Meinecke in CUTLAR BAY basically they told me to F off because they are not fixing the problem so I am out $ 625 and I suggest to anybody reading this. DO NOT GO THERE. .FALSE NAME ON SIGN. .I WILL NOW GO TO miami-​dade complain and Better Business Bureau

Had 2 mufflers from this store that were defective in 1 year. First one owner put in denied problem 1 day after he put first one in. Went to Firestone, they said muffler was bad. Went back. Owner again denied problem. Went to Armstrong Ford. You guessed.The third time owner admitted defect and replaced.
Today, 6 months later went to alternative muffler shop, because rattling noise was loud. New shop replaced 3 rd. Muffler thisSept.17 2014

It’s been awhile since anyone has written a review, so it is up to me to do it. I came in yesterday 04/​21/​2012 … I needed to get my brakes fixed the back was pretty worn out. This place is pretty decent there was a little long wait but hey all car shops are like that. The guy was very attentive cool he explained the prices with me and everything, one thing that I also like was that they had a huge poster with all the prices of everything type of service you can do on your car. I like that for the simple reason because other car shops don’t have that and I don’t trust those people sometimes. The prices are decent and fair they have a lot of coupons and deals so the prices do compensate.
Other than that I recommend this place. Plus I got life time warranty on my brakes all I have to do is pay for labor.

This is short but sweet.
Meineke’s staff has always been very friendly and helpful. I’ve been going there for minor car servicing since I moved to Homestead about 4 years ago.
I am sure they sense the fear in me each time I walk in through their doors as I hate anything to do with automobiles. I drive one due to where I live and the non-​existent mass transit system in South Florida.
If I had my way, I’d cycle or walk everywhere. Living by the tree farms doesn’t really allow for that. So car servicing it is.
Oil change… I usually just point to what I need done without much rhetoric as I do not want to be coerced into anything more. Synthetic as I drive so much and voila 20 – 30 minutes later I’m outie.
They even gave me one of those get 5 lube jobs and it’s free type of dealies.
Thanks Meineke! You’re A-​OK by me :)

This is not necessarily a review of the particular Meineke. I just think that the oil change and tire rotation deal for $ 20 is great. It was a fast and pleasant experience.

Beware of Fat Jessee. I was not Convinced this is an Honest Establishment.
I took a car in for an estimate to this repair shop in Cutler Bay. I had used them before. They had been very nice and I had met the owner, an ancient Argentenian, and his son, and the first repair was ok.
I went back with a car I knew required front end work and was leaking fluid. The owner pointed toward the bathroom, when I asked for an estimate. An obese gentleman emerged, who turned out to be an exceptionally glib 400 pounder called Jessee. The bathroom may be Jessee’s office.
Jessee had a mechanic put the car on the rack. Jessee said it would cost around $ 900 unless that didn’t fit my budget, in which case he could lower the price.
Jessee said the car had 3 problems. The front end. Leak on the top of the engine (valve cover gasket) and that the transmission was leaking.
He offered to lower the price to around 600 or 700. I smelled a rat because he said that the transmission leak was around the transmission pan, a part I knew is easy to change, and he suggested fixing the pan leak without changing the transmission filter. The transmission filter is something people dont change often, because you have to take the pan off. I could hardly imagine taking the pan off and not changing the filter.
Jessee had the car on the rack and I started to put the hood down and he put his hand up as if he didnt want the car leaving. I explained I needed another estimate. Jessee said I cant let you drive the car away. The car is not safe.
The front end i, t is true was not safe, but I was convinced it would not be a safe smart choice to let Jessee fix the car. I kept my cool and explained to Jessee that if he wouldnt let me drive the car away, I would have it towed away, and he would destroy the relationship with an existing customer and be sure not to see me again. That got Jessee to back down and let me have the car, back after I signed a release.
My problem with this place is not that Jessee did not want to release the car, altho I certainly question his motives.
When I drove away, I noticed the mechanic who had put the car on the rack with a dejected look sitting ruefully on the side. He looked like a hyena who had lost a meal.
I took the car to another establishment. They also diagnosed a front end problem, and valve cover leak. They found that there was an expensive to repair problem in the lower engine and no problem with the transmission.
I paid around $ 700 and the new place fixed the car. The car is fine and there are no leaks after several weeks. It looks to me like Jessee
picked some easy repairs that would be highly profitable. and that would have left me with a car with a big expensive to repair oil leak. I suggest you stay away from this place, and dont be charmed by Fat Jessee or the owners.
The above is not total proof that Jesee lied, but to me it smelled. I am not predjudiced against 400 pound car service experts. (maybe I am now just a little bit)