Pizza Hut

They used to deliver their mediocre pizza to my house 5 miles away. Now they don’t. Pizza Hut you are dead to me

The service sucked! To start off I called my order in and the person on the phone was rude and annoyed that I asked questions. She said my pizza would be ready in 25 min. When I arrived to pick it up they remember making it but couldn’t find it. Cashier apologized and said they would make it again — my wait another 10 min total wait 1+ hours. The cashier was nice but I will never order pizza from here again.

Ordered online, said it would take 15 min. I go in to pay and I waited for an additional 40min. To not even receive my pizza. I asked the staff how much longer and they acted stupid like they didn’t know what they were doing and as I was waiting they stood around, talking while nothing was being done. Service was crap staff was very un professional.

worst service ever
They told me to wait 30 min for one large pizza and a coke and pizza was done in 1 hour and 25 min.

I don’t even want them to get a quarter star! I spend a night with my kids and hubby which we don’t do to often! Well they ruined it with their hella late delivery! Who does this shit! An hour late! This is ridiculous to eat dinner at 9:30pm. Someone who cares about their customers need to run this place! I’m so disappointed that the evening manager is still there get a job your good at cause you do not do your job well enough to work at customer service!

Don’t get me wrong! The Pizza and Wings here are great! Its just that long wait to receive your food to go (Sometimes 2 hours) And if You placed a phone order You will still most times on the weekend wait at leaf 50 min. or more! It is probably why Me and the wife have not been Here for more that a year!

I placed an order for med pepperoni pizza and 16 boneless hot wings. It takes them approx. 1:45 minutes (thats one hour and 45 minutes to deliver) This store refuses to hire extra employees so that the service is more prompt and right.
My order shows up about an hour and 45 minutes later. Pizza is cold, i’m missing my blue cheese i paid for. the hot wings are cold also. I called store a person on line says they can remake, but only if we didn’t touch pizza. I have a 9 and 10 year who waited 2 hours for dinner. Now they expect me to wait another 2 hours for them to do what they had two hours to do in the first place. This store is a joke! I spent $ 27.00 on crap.
You’d be better off just driving to a grocery store and buying a frozen pizza and a rotisserie chicken. I mean its a pizza how hard can it be to make. Dough, sauce, and toppings. thats it! I contacted corporate maybe they will do the right thing, cause these characters over there truly don’t care.

I would give less than one star, like I give a shit. Anyway, I went into the Perris store (I go here for sports, food, an beer) an they said that their manager did not let them change the station to anything other than ESPN. This is a 24 hour sports news channel. TOTAL FUCKING DUBMASSES… I started this review all pissy an thinking… EF THIS PLACE, well, Stephanie J, a manager type (she’s really cool) was able (all by herself) to change the dam channel. Back to football and beer. Thank you. Faith restored. Btw, this is the busiest friggin Pizza Hut I’ve ever been in an everyone works their ass off. Thank you Stephanie

Every time I come to this Pizza Hut I’m disappointed. My order is always wrong and they never seem to care. I ordered a large supreme with pineapples. First they didn’t even show me my pizzas I had to look myself. Then they forgot the pineapple and then when I made it aware that my pineapple was missing I was told «uhm well we can give you a side of pineapple will that work? Because it’s going to take some time to make a whole new one» are you serious? My reciept clearly says what I had ordered so how hard is it to follow directions?

Ordered 6 pizzas and the estimated time delivery was 1.5hrs. Of course it would take about 2 hours. When I called when I gave it a 15min delay, they tell me they had 3 orders before and tell me it’s on it’s way at the moment. Wth man. A heads up would’ve been nice to know of the delay. But of course they wouldn’t know any decency of notifying their customers, they wouldn’t want you to patronize their store. Here’s a tip: it’s common courtesy to give a reach-​around when your screwing your customers like that. Free bread sticks would’ve been nice. Or at the very least an apology. Utterly ridiculous. You get 1 star for trying (jk it’s because I can’t give 0 stars)
Oh, and the pizza: not that great. I knew I should’ve ordered from Papa Johns. SMGDH

Soooo I gave them another try and guess what epic let down ordered online another 2hrs and then no pizza so I called to check in and they said oh it will take another 30 min ur pizza is cold. Horrible people order at dominos

Called tonight for pickup and the guy ho answered put me on hold just to come back and put me on hold again and was really good at convincing me that it would be impossible to get a pizza from them. He said it’d be an Hour and a half ! Really?! The guy seemed slow and just overall ghetto in his tone of voice. He just sounded lazy and uninterested in taking my order.

This pizza was not good. I haven’t gone to pizza hut in years cuz there are so many better pizza places out now. This one i can say i will never go back to! Its like all the businesses in perris where i grew up and just moved back to suck!

Order at 3:21 said it would be ready for pick up at 4:21 (an hour). Got there at 4:26 and they said it was barely getting in the oven so had to wait another 20 minutes):

Zero Stars!!!
The pizza we usually order from here is pretty good. The order we received tonight was not satisfying. We ordered stuffed crust pepperoni and green pepper pizza. The pizza was a little cold when we received it. The worst part was the bread and crust. The pizza was super thin and it looked over done! The crust is usually my favorite part and this time it was just overdone with no flavor. The whole pizza was just tasting like cardboard.

Terribly disappointed with this Pizza Hut and their business ethic. Recently I put in a very large order for a school dance, I was given a reasonable price and told to return on a Wednesday to pay for the order. After 1 hour of waiting, calls and texts between assistant manager and manager I was finally told they could not honor the price previously given to me.
I was disappointed for several reasons:
1) The pizza was for students in their community of Perris.
2) Last year I made a nearly identical order with a different manager with no issues whatever.
3) I wasted an hour of my time.
I went to Dominos instead. The order was seamless, took 5 minutes. The manager was honest, didn’t go back on his word. More importantly, Dominos in Perris acknowledged that this order was for students of the community and gave us a great price.
Wish you could have stepped up and done the same Pizza Hut.

Ordered deliver through the app. Got my email confirmation stating delivery would be an hour an 20 mins. And hour and 30 mins later no delivery. Called and they offered 20% discount but it was going to take another 20 mins before it would the restaurant for delivery! 2 hour wait total for 1 pizza! Only reason why I didn’t order for pickup is because I had a few drinks at home and didn’t want to drive.

Used to really like pizza Hut but this place is dissapointing.
Ordered a stuffed crust pizza and wings.
The pizza was paper thin I don’t Remember ever getting a pizza hut pizza this thin.
And the wings were the size of popcorn chicken. What ever happened to normal size baffalo wings?
I not usually the picky type but this experience was very below avg. I hope it’s just this chain that sucks and not all pizza hut. Pizza Hut used to be my fav.
2 stars for the yummy stuffed crust tho!

Terrible absolutely terrible, not only did I have to wait more than an hour to get my delivery my pizza came cold as I’m writing this I am preheating it in the oven. This is one of the most insanely idiomatically Pizza business is ever wasted my money on.
Sincerely one pissed off hungry Family.

My recent experience at this Pizza Hut was a very positive experience. This is one of the few Pizza Hut’s sit in restaurant, salad bar and drive thru window.
Usually before I eat at a restaurant, I look at Unilocal reviews and then proceed to go inside despite the Unilocal score. The reason I do this is so I won’t be surprised by the level of service I am expecting. Contrary to other Unilocal reviews, this Pizza Hut was completely different. We were quickly sat, and quickly received service. We took over 15 minutes to make up our mind and everyone the servers would come and laugh because we weren’t ready.
We then finally made our decisions and ordered. About 15 minutes later, our food came out and it was exactly what we had ordered. The crust was cooked right, even distribution of toppings and near perfect cut slices. The wings however, were weirdly flavored (lemon pepper), I wouldn’t recommend them! We told the waiter and without hesitation offered to make us a new batch, this time we went with spicy BBQ and they did not dissapoint.
During our meal, the shift manager came to check up on our table. Never have I met a manager so passionate about his job. He told us that with him what matters is service vs speed. He will rather have the food come out slower but exactly as ordered without the need to make a pizza all over. I agreed with him, and told us about his desire to become a store manager. I believe that this store needs someone like him in charge, with his drive and determination, and value of customer satisfaction.
Additionally, the restaurant was very clean for being a Friday and at half capacity. (September 12).