Safeway

Don’t go here. It was our first trip here today. At first we were impressed, we walked in the far left exit. It looked organized the bread looked great. Then as we walked through the rest of the store, we realized they are lacking a lot of things we normally get from Weis and some things are just a little over priced. Not bad, but not great. Then the produce section. We only needed small fruits, blueberries and strawberries. The first three packages of blueberries had blueberries growing mold and sticking to the bottom. The first package of strawberries had the same issue so we moved on. Then we noticed on a Saturday morning how not busy it was, we usually go to the Weis on Joppa for comparison, and that only two lanes were open for check out. The cashier was slow, never made eye contact, and didn’t pay attention to her line at all. I ran to the bathroom while my husband waited for everything to get rung up. The women’s bathroom smells like mildew and puke, you not. Then when I left my husband was paying and it was way more money than we would have spent at Weis. It was just a waste of an adventure to a new place. Don’t come here, it would seem everyone else locally has already figured that out.

First off, I have really enjoyed this location over the years but customer service and staffing have really started dropping off at night. There’s usually only one register open from 9pm on and the cashier tends to disappear causing the line to get out of hand. On several occasions, customers have had to go looking for the AWOL employees who seem to hide by the lottery machines. I would say this is a staffing issue but on several occasions a group of employees (usually three) huddle around said lotto areas talking. It’s possible they are mostly stock employees who couldn’t help out with check out but I’m not going to speculate. They need to re-​evaluate their night time staffing needs.
If it wasn’t for the location and stock, I’d probably give them a one star review. They carry a few products that the local Weis doesn’t carry.
I really hope these guys get it back together.

It’s a step up from the local Giant. Produce is okay, grocery selection is pretty good. Great sale prices. The deli selection is pretty meager. I went I looking for a prepared pasta salad or potato salad for a cookout. They had 5 different kinds of cole slaw, some kind of Asian chicken salad and an in identifiable breaded filet of mystery. That’s it.
My biggest problem with this Safeway is the fact that there are no self-​checkouts and not enough cashiers. Ridiculous!

I’m honestly surprised by the other reviews here. I’ve only gone once, but upon that one time I decided I would have to go more often. I’ll rereview once I’ve had some more experience here. It is true that there were only two registers open when I went (a regular and a quick), but the lines weren’t long at all, so it wasn’t an issue. The quality of the meats was great, and the produce was good. I was helped by the deli counter and the seafood counter, both were quick (although the deli seemed to be out of quite a lot.) Everything else was pretty standard. I didn’t think prices were bad, either, so long as you have their club card.

I generally LOVE Safeway. But this one? Makes my heart sad. It has all the makings of a fabulous store! but they just can’t seem to get it together. There are never enough lines open and there are no self checkouts. There are registers at the deli, but they tell you to go to the front of the store even for a quick lunch order. Ends up not being so quick! The deli lady making my sandwich today put artichokes on my sandwich instead of avocado. She didn’t know what avocado looked like. They have a 3 minute sandwich guarantee on the counter, but I was there for at least 12 minutes waiting for a piddly sandwich. I should have gone to Subway next door. Prices are higher here than other local stores. I go sometimes because of the convenience, but not my first (or second or third) choice.

A good place if you need one or two items. It isn’t unusual for the registers to be understaffed and you will wait in a line for a long time. Normally pretty clean. Starbucks in front is good

Decent store. Just go here for the sale items or when we have to because of proximity. Usually go to Weis or Mars in this area. Very expensive store generally.

Typical grocery store with some organic stuff but the deli counter staff destroyed any chance of me ever going back, not to mention the miserable cashiers. The deli staff moves at the pace of a snail (a dead one), glancing every so often at you just to see how pissed off you are. One old guy there went on break IN THE MIDDLE OF TAKING MY ORDER. I kid you not. No I didn’t do anything to deserve this, unless standing there in silence, smiling, was my crime.
Mars Supermarket is real close to this one and far better in service.

I have stopped shopping here, despite their (sometimes slightly stale) organic selection, their Amy’s frozen food, Tofutti Sour Cream, Amy’s Refried Beans, and basically all the things I can’t get at any other store but Whole Foods or Trader Joe’s…purely on the basis of their ABSOLUTELY STINKIN’ HORRIBLE customer service.
I used to shop at cheaper stores but then I discovered Safeway’s nice selection and started shopping there exclusively.
But nearly every shopping trip I had there ended in horrible customer service, and sorry, but that did it for me. See ya later! I’m never comin’ back here!
Becky is particularly unfriendly. One day I was coming through her line, and said, «Hi, How are you?» She said, «DON’T ask.» I said, «Oh, okay, bad day, huh?» And she said, «I SAID DON’T ASK.» So the remainder of the transaction was completely wordless. I was just stunned that some little high schooler talks to customers like that. Sorry girl, you do not belong in customer service. Please go get a job cleaning toilets and do us all a favor.
Becky was by far the worst, I never go through her line any more, but the others have been also pretty bad. This old lady with blue mascara who does nothing but grunts and shoves things at you… and coughs smoke breath in your face…
So I give up. I’ll shop at Mars and continue to make the extra trips to Whole Foods or Trader Joe’s because frankly, YOU SUCK!