Domino’s Pizza

It is a shame that the corporate office will not help them with a working website to reflect their delivery area. Even though they actually deliver, the website MAKES me order it as a carryout. The people at the store are great and I am a fan of the food, they suggested that I write corporate, which I did. Here is their reply…
«We understand that you are able to order Domino’s Pizza from a store by phone but are unable to order via online ordering from
. Each store has a contractual delivery and service area and the online ordering system is required to follow the contracts that are in place. We found that your address is not within the official designated delivery and service area of store #5794 in Perry.
We do apologize for this inconvenience and thank you for being a loyal Domino’s customer! Your business is very important to us and we sincerely hope you allow us to serve you as a carry out customer in the future.»
(Note: No Domino’s store is closer to me. Poppa John’s and Marco’s Pizza are each within 0.5 miles of the same distance as Domino’s and both allow me to order for a delivery online.) Whatever happened to Customer Service or a Corporation wanting a franchise to succeed?

Pizza’s pretty good but I ordered the hot wings tonight for a change and those things were nasty. Breaded, appeared to be cooked in a pressure cooker, not one hint of crispness because they were delivered to the door swimming in a pool of butter. Was starving so I threw a few back and the rest went in the garbage. $ 20 gone

Pizza was good. Delivery was quick. But I called back about 5 minutes after I ordered to add an item, and they didn’t bring it.