Enterprise Rent-A-Car

I have rented there several times and they have always treated me great. They give good discounts, have the cars available that they promise and they process my reservations quickly.

I’ve rented cars from this location three times in two years. We have always received immaculate cars, they put them threw the car wash, filled them with gas and vacuumed the car right before giving it to us. The only thing I can say is that in the morning when they open at 8, there is usually a line at the door waiting for them to open… and the employees don’t roll in the office until 7:58! Lol… could be more organized, but we will rent again.

Do not get a car from here. Ever. I received a dirty car with an oil change sticker showing the vehicle to be 6,000 miles past due. Even if it was up to date, that’s a bad image to send. Now the bad part… their incompetence could have gotten me killed! The washer fluid ran out while I was on the highway, in the middle of nowhere, in single-​digit temperatures, about 20 miles from the nearest exit. I had to slow down, crank up the heat, and pop my head out the window to see. Fluids like this should be topped off every time the car leaves, especially in the winter.

Saw the review from a couple years ago, which I must admit, made me think twice about calling this location. But after the experience I with this office, I just HAD to add a rating of my own!. Not only did I get a FANTASTIC deal on the price, I was treated like royalty. I would recommend this office to anyone who wants to rent a car, and honestly, am looking forward to renting from them again and again.

This is probably one of the poorest run rental car offices I have ever encountered. While the staff tries to do what they can to accommodate you, they are completely overwhelmed by the number of customers streaming in due to poor office management. The office looks like it’s been hit by a tornado with papers and random things strewn all over the desks. When dropping off my rental, I had to wait 15 minutes while the two staff members scrambled around to process everyone’s paperwork. Given that they opened at 8A and I dropped the car off at 8:15, you would have thought that they’d at least have the computers booted up — NOPE! I finally had to interrupt one of the staff to ask him if I could just leave my keys and get out and he (thankfully) said I could go online to get my receipt. My experience getting the car was no different. Perhaps I caught them on 2 bad days, but I think what I experienced is a symptom of a poorly run business.