JRB Event Services

We hired JRB Event Services for our wedding and they were excellent! Heidi was friendly, professional, and easy to communicate with. And of course, they had everything we needed from flatware to coffee makers all for reasonable prices. I would happily recommend JRB for any kind of event!

I used JRB for me wedding in Sept, and they really went above and beyond. Heidi was very accommodating in meeting me on a weekend and making several revisions to my order (even with a fractured wrist!). She was also helpful in guiding me to make the best selections possible based on my vision, even if it meant simplifying and not adding to my order. I would definitely use JRB again for future parties or events.

I used JRB rentals for my wedding, late August 2015.
Our order included all of the dinnerware, tables (dinner and high/​cocktail, serving), chairs, umbrellas, wood barrels w/​poles (we hung our own market lights off of these), wine barrel bar, and dance floor. We have no complaints on the product: everything was in pristine condition in comparison to other weddings that I’ve attended. They were also quick to respond to our requests. The wine barrels were definitely a nice touch to our hacienda /​Spanish-​inspired wedding and were especially happy with those. As a forewarning, if your venue has stairs you will be charged for the labor to go up these. Our venue (St. Vincent’s in San Rafael) has a ramp in the back but because it is rather far from the loading area and it doesn’t cover both flights (equaling probably 10 steps), we were charged $ 500 for drop off and $ 500 for pick up (in addition to installation & delivery fees). We didn’t really understand this being that our friends were not charged anything past the installation & delivery fees and their wedding was 30 miles West of San Rafael through windy and elevated roads (aka more hours of labor). So if your venue has stairs with no ramps, expect additional fees.

I used JRB rentals for my wedding and I can say that they truly went above and beyond. I looked at many other rental companies (many bigger) but went with JRB upon the referral of our caterer. It was one of the best decisions I made. Heidi was so amazing to work with. She helped me through the whole rental process and gave me invaluable suggestions for colors and décor. She truly was such a pleasure to work with, I can’t imagine what we would have done without her help. All of our rentals were absolutely beautiful — but more importantly, you won’t find better customer service anywhere. The delivery guys were so patient and kind, definitely going above and beyond to help us get everything perfect. A perfect experience!
The bigger company’s might have flashier websites, but they don’t have better product or service.

They were so great! Heidi came in on a Sat, when the business is closed, to walk my fiancé and I through our choices in rentals for our upcoming wedding. She was immediately friendly and helpful, filling in with thoughts about what we really needed for our event, and if we had missed anything. She never tried to upsell us or convince us we needed more than we had chosen. Not only that, but she upgraded a couple of our choices for free! I dont think I’ve ever had such good and helpful service!

I really like this company! A bunch of nice people who are very accommodating and make ordering rentals easy. I was very thrilled with their drop off and delivery for my dad’s birthday party and for pick up they even drove around the parking lot for a minute when they knew the party wasn’t quite over! Highly recommended for any event!

JRB Rentals has the BEST customer service! Heidi was a pleasure to work with! We will DEFINITELY be using them again for our party needs!

I was hosting a family reunion on August 18 and I was short about 30 chairs. Torn between renting and buying, a friend recommended that I check out this place. This company is a hidden gem; definitely worth doing business with. I walked in on Thursday, August 16, to see what they had to offer. I decided to rent the white wooden chairs to match my pato furniture. The staff is great and all of the chairs were loaded into my Subaru the same day! The chairs were very sturdy and well built — this was important to me since many of my guests were over the age of 75. When I returned on Monday, the staff unloaded all of the chairs.
GREAT CUSTOMER SERVICE AND ALSO GREAT PRICES !!!
I will definitely look to JRB the next time I host a party !!!

Fantastic place for rentals! Conscientious, efficient, reasonable, and incredibly thoughtful. Heidi and her team helped us rent exactly what we needed and no extras, and put up with last-​minute changes (due to weather) smoothly.

I have no idea if this business is one woman with a computer and a telephone or just one outlet of a giant national company. Whatever is going on behind the curtain, Heidi at JRB made sure I ordered exactly what I needed and had a crew with a truck at my wedding reception location exactly when I asked them to be there with exactly what I’d asked for. She even let me know a few small ways I could reduce costs. When I amended my order the day before the delivery – after the truck was already loaded and ready to go the next morning – she still managed to switch in and out what I needed.
When I had a small question about my bill after the event – after JRB already had my money in hand – she still made sure everything was right and I was completely satisfied.
This is a company that clearly wants to keep their customers coming back for any future events and takes the steps in customer care and execution to make that happen.
I don’t plan on ever getting married again, but if I did I wouldn’t hesitate to call on JRB again for our rentals.

JRB Event Services did an amazing job for our wedding ceremony rentals. They set up everything perfectly and were very communicative (thank you Heidi) during the planning process. Highly recommended for your event, we didn’t have to lift a finger and everything looked great!