Absolutely great service by Katie! She is always so cheerful and has assisted me several times with my payments and service…
Barry K.
Évaluation du lieu : 4 Petaluma, CA
This was pretty much a trouble free place for me over the two years I needed storage space. Subscription payments were automatic, the site was always clean and accessible when it was supposed to be. They had a couple problems which seem to have been fixed. One was that someone stole the one and only hand truck, but there are now two. The other is that there were problems with the elevator, but it seems to be fine now also. If you have your own hand truck, I recommend bringing it just in case, because there are tenants who like to hog the regular ones.
CJ R.
Évaluation du lieu : 5 Santa Rosa, CA
We used the storage for a short 2 months and found the facility pleasant and the managers friendly and cooperative to our needs
Mike N.
Évaluation du lieu : 4 Rohnert Park, CA
The manager at this place is so nice and accomodating. The facility is clean and everything works. Even the public bathroom is clean. When you get there, ask for the key to the cart, because carts are limited. I would give this company 5 stars, but it’s the company policy of not informing us there is a monthly charge for insurance and requireing me to buy thier lock that bugged me. The lock PS had me buy is expensive. I guess there is a reason for this, but I wish I knew this before hand. Otherwise, I would recommend this facility to anyone who has«stuff» they have to store. The facility is off a main road and close to a freeway. It works for us.
Kim K.
Évaluation du lieu : 4 Petaluma, CA
Personal customer service was great! Just need extra dollys’, thats it.
April L.
Évaluation du lieu : 4 Petaluma, CA
I was happy to find that their website had a cool reservation system where you could pick out the space you wanted by size, cost, and what level it was on. I was able to order my space online and then go meet up with the manager that day to get into my new space. The couple that helped me were very kind. My only gripe that is NOT against this actual location but the company as a whole is that the website failed to mention the requirement for a monthly insurance(cheapest is $ 8/month for $ 2,000 coverage) and the website didn’t mention that you would need to purchase a special lock(not the cheapo high school locker kind) for $ 13.99. Regardless of that I am still pleased with my storage unit and the price(cheapest in town it seems).