Well if you’re looking for not only bad customer service but employees that are belligerently rude, shop at recycle town! It was minutes after 3 and the employee started yelling at my brother and I as if we were idiots. He was 100 ft away and I didn’t realize that shouting was directed towards me. My bad for being a paying customer. Sorry.
April L.
Évaluation du lieu : 2 Petaluma, CA
I wrote the only review for this place almost two years ago and after my experience today, I feel the need to redo it. In terms on having a variety of stuff to use for an assortment of projects, they’re awesome. Here is what I had said before, «I always describe Recycle Town as a permanent garage sale because there are SO many treasures waiting to be found. I love Recycle Town because I am able to find all sorts of useful „junk“ that people were just going to throw away. It’s a very helpful place for artists as there is such a big variety of stuff to work with for super cheap. I’ve gotten books, flower pots, ski poles, and all sorts of random stuff for just a few dollars. They close at 3 so make sure you get out there early.» I’d like to add something about customer service because my previous review didn’t mention it. Since this is the sort of place that can not be judged on the products since it’s such an assortment of(low quality) items that were basically saved from the dump — I gotta mention how important being POLITE is to customers. I went this morning on a hunt for some sort of stable base for three small sculptures I am making. I saw an abundance of old traffic cones all over the giant space and greeted the man behind the desk with a friendly«good morning» and asked if any of the traffic cones were for sale or if they were all being used for safety. With a stupid smirk and what sounded like a sarcastic response, he said, «yes, they are all for safety.» I pointed to some that were knocked over and up against a wall and asked if those ones, clearly NOT being used to keep people safe, were available. I thought he was just joking around with me and expected him to say that I could at least buy a few since there were well over 25 laying around. He said, «They ALL are for safety» and I turned to leave, shocked at how rude the guy had just been since I rarely have experiences like that. I left empty handed though there were plenty of things that could have been useful for my project. I just don’t want to support a place that can’t even respond to people with kindness. I bet if I had gone to someone else, I would have received a much difference experience as this guy was clearly just a grump. The guy I was with claimed that he had given him a rude look upon arrival and theorized that because my friend was dressed for work and is a very tall man, that maybe the guy was just judging him for some reason as my buddy claims that happens a lot because of his size and the way he dresses for work. Either way, what a jerk.