Maaco Collision Repair & Auto Painting

I had work done at this location in the past. I dropped off my maroon Toyota for a full body paint job I was selling it and thought it could use the paint. I received the vehicle back and it was a deep dark purple. No joke. I tried to justify it thinking that purple is close to maroon, and that it might have been an easy mistake to make. But instead of offering to do it again, and get it right when I asked, they gave me a discount.
When I showed it to the individual that was going to buy it, I didn’t get what I asked for because it was purple… I had no choice but it let it go
I went back with another vehicle to give them another shot, considering the price was cheap and this was a black vehicle, didn’t think they could screw that up.
After some miscommunication between myself and the owner Haidar, who then refused to do the work after he received the parts that we’d been waiting on.
When I tried to take my truck to another spot, he wouldn’t release it without «Storage Fee’s» that apparently customers start to accrue the second your vehicle rolls on their lot, the owner of the shop can charge these fee’s without notifying the customer. And Maaco’s corporate office allows the owner to enforce this at whatever rate they choose to enforce. Further more, I was threatened by this man that he would put a lien on my vehicle if I didn’t pay within 24hrs.
I paid the fee, and I’m now talking to my attorney.
I will not let this go. I want my money back, and I want an apology.
I received Zero help from Maaco’s customer relations.
Haidar is a bully and a thief.
If you’re reading this just be aware, you may get robbed.
And there is Nothing that will protect the customer, according to Maaco.
I am a business owner, and I hate to bash other business owners. But this was completely out of control and uncalled for.

I just picked up my 2004 corvette on thanksgiving day. Wow what an amazing job and awesome customer service from the moment I brought it in. Professional, prompt, and great detail on quality. I would recommend them to everyone who is car crazy as I am. Greg s. in pflugerville