Balance Chiropractic Health Center & Spa

This place is a joke and super unprofessional. She used her bare fingers to squeeze my pimples and I ended up with permanent acne scars on my face. Not only that a few days after my facial I broke out with even more pimples and my skin started peeling and burning. Worst facial ever!
Additionally, I bought a signature facial which is supposed to include a neck head hand and shoulder massage, but instead they gave me the cheaper custom facial! After the service ended, I asked her what service I got, and she said custom facial. I told her that I had purchased the signature, and she claimed they’re the same! I also asked front desk receptionist what the difference between the 2 is and she stumbled without an answer.
I basically got ripped off and my face ripped off in the process. Never returning.

OKKKK so 4 years of waxing and I have FINALLY found the best place for a brazilian in philly.
I initially bought a groupon for $ 30. When scheduling another appt I was told that the service is ALWAYS $ 30! WHATTTTTT!
I used to pay wayyyy too much money each month and the service wasn’t even half as great.
My first appt was with Swan and I forget who my second was with. Swan is amazingggg (the other girl was great too). Waxing usually runs around 30 mins because they are so meticulous. This could be a little weird at times but they are genuinely awesome people who keep your mind at ease.
THEY ALSO DONT USE SOFT WAX.
Hard wax only. For any of you brazilian newbies, this is a must. Unless you want to cry and not walk for a few days.
Go here. You wont regret it.

I came here for a Brazilian wax with Tia, and I couldn’t be happier! She used hard wax (#praisebe) coupled with a few cleanup soft was strips, with near-​perfect results. Tia herself is such a sweetheart — she was so friendly, and chatted with me to keep my mind off the pain.
I’m taking off one star because Balance itself isn’t aesthetically great — the front door is inside the vestibule of what looks like an apartment building, and the reception area looks more like a bar than a spa (literally — there’s a bar and bar stools). To get to the waxing area I had to walk down some narrow, unfinished-​looking stairs, and the waxing area itself was basically a cheaply-​finished basement, drop ceilings and all. Personally, this doesn’t matter to me very much (I’ll take great service at basic-​looking place over mediocre service at a pretty place any day) but I found it a little off-​putting, especially because Balance’s prices aren’t cheap — $ 65 for a standard Brazilian.
Admittedly, I’m not sure I will switch to Balance for all of my waxing needs (Skin Spa’s multiple locations and online booking are just *so* convenient), but Tia alone is worth a return trip.

I had a groupon that was close to expiring so more than anything I wanted to make sure it didn’t go to waste.
I DREAD Brazilians so I was in a funky mood when I got there. That’s probably part of the reason at I first I wasn’t impressed with the facility. It wasn’t serene or tranquil like a spa. The waiting area downstairs is also more bright and cheery than sterile or shiny and new. But it’s a Health Center so my fault for having the wrong expectations.
So why 5 stars? TIA.
She delivered hands down the best Brazilian I’ve ever had. No, she isn’t a magician so yes, it still hurts like hell. But she went at a pace that was comfortable for me — I never felt rushed.
She engaged me in just the right amount of conversation — I’m Marshawn Lynch when it comes to small talk and she had me opening up.
Best of all, she was METICULOUS! She’s the first waxer to make me feel like it was worth the pain.
Part of me wants to let all of Philly know, the other part of me wants to keep her to myself so I can always get my preferred time slot. Either way, I’ll continue to be her loyal customer. I may even try some other services. And to think it all started with an expiring groupon.

I trusted Unilocal reviews. never again. The lobby and reception desk at Balance looked so welcoming when I made my appointment to come back two days later. When I showed up for my appointment and was told to go downstairs it soon became a «down“er. The aesthetics were completely different. My therapist greeted me enthusiastically and I held out hope. The massage room was a closet that was beat to heck. But I hung in there. We discussed that I was there for my neck and shoulders, but my hips were the real issue tonight. His touch was good, but he apparently didn’t know that the hip is above the thigh, because that was as far as he went. When will massage therapists understand that most of us sedentary at work people have psoas and peraformis issues which require that gluts and hips be addressed. FAIL.

My family and I have been going to Balance for years. They truly are a one-​stop shop for everything that you are looking for in body work. Their chiropractic work is the best I have ever had, and they have an amazing range of massage options to fit whatever your body needs. They will work with you to figure out the best option, and the best practitioner, based on your preference.
Highly recommended. There are a lot of options in this part of Philly, but none better than Balance.

I go to balance for both massages and chiropractic care. I have had about 5 massages here, all with different people, and had a great experience each time. Both the massage and chiropractic appointments are usually pretty open and easy to book, and the staff is friendly and courteous. I would definitely recommend balance health center. They always have groupon deals for their massages which is a great deal!

I happened upon Balance Health Center via Groupon for a facial. Next, I noticed they have an in-​house chiropractor Dr. Chris. He is very knowledgeable, patient and personable. My back is feeling much better since I started going here! I have also tried other services: massage and reflexology. Jeneille, Swan and Kathleen are all great at what they do! Give them a try! You will feel relaxed and refreshed.

I spent a lot of time finding a good chiropractor in Philly. Most places didn’t give me a warm welcome whether the receptionist didn’t care or didn’t meet my needs. I thought I was going to deal with my neck pain for 3 weeks long… during my vacation! Then, I called Balanced Well Center. The first thing I asked was if a chiropractor can see me within 20 mins. She said kindly «you can just drop by anytime” – music to my ears. I swiftly drove my way to here. I forgot how bad parking was in the city so I was a bit rusty on finding an available one. When I finally got here: I completed the initial forms and saw the chiropractor. He reviewed my issues and made sure we both understand what types of issues I have and what he can do to help. He was able to realigned me on the same day – sweet! I had such a great time and booked a deep tissue massage for the same day! The massage was perfect after realignment and took care most of my lactic acid from the brutal workouts.
Today was my last day here for chiropractic care. Doc and I were content with my improvement. He didn’t have to do as much as last time. I got my spine realigned and against booked a deep tissue massage for the next day!

Had a one hour moon massage. It was amazing! My masseuse was great at listening to my needs and making me feel relaxed. One of the best massages I’ve had.
The entire staff was super friendly and very professional. The facilities were very clean and nicely decorated. Can’t wait to go back!

Went here about a month ago because my whole back was tight and hurting. Jonelle (I hope I spelled that right) gave me an excellent deep tissue massage! She focused on my most knotted spots while still giving me a great full body massage too. I’ll be going back to see her as soon as I can to keep working on my worst knot, and to keep all the other ones from coming back. Thanks Jonelle!

Massage was amaaaaaazzziiiinnnnggg. Kathy got all the knots out of me and I felt great immediately after. There’s a yoga studio connected to the place and a great seating area. Awesome staff and I would definitely go back. Don’t forget to check in for your $ 49 deep tissue massage!

Wow you just lost a loyal customer. I am SO offended. My appointment was at 1 pm and I show up at 1:05 pm to find out that they took another customer in the mean time? What kind of nonsense is that? Not to mention the moron at the front desk told me when I walked in that I would be seen «right away». I’ve been coming here for awhile and I will NEVER be back. The help was totally unapologetic and outright rude I actually can’t believe she couldn’t event tell me when I walked in that I would have to wait 30 minutes to be seen because I was 5 minutes late… After sitting in thier sad excuse for a waiting area I had to ask twice how much longer I would have to wait because I kept being told I would be seen «soon». I should’ve known this place was a mess when Xuan was the only employee left doing waxes and she was complaining about how she couldn’t handle all the clients on her own and every appointment I had felt extremely rushed and not relaxing in the least… It’s been months and they haven’t hired anyone else so it’s impossible to make appointments less than 2 – 3 weeks in advance. I’ll be going to European Wax Center from now on, its right around the corner and they have better pricing plus more than ONE employee… Oh yeah and they don’t expect customers to wait 30 minutes for their scheduled appointments.

Had a Brazilian wax here with a Groupon. After your first session they will match the Groupon deal price for your next visit. Swan, the aesthetician, is amazing. Quick and minimal pain. I have been back four times since my first visit. I have been getting waxed for 6 years and this is BY FAR the best place I have ever been.
It is:
1. Clean — everything is sterilized or disposable to keep a clean atmosphere
2. Professional — you feel very comfortable
3. Prompt — on time
4. Great service — the wax is amazing
5. Great staff — they call with reminders

Had a Brazilian wax here with a Groupon deal ($ 32). But learned that you don’t need a Groupon deal to receive the discounted price, just tell the front desk that you want a discount. Swan, the aesthetician, was amazing. Quick and as pain-​free as a Brazilian wax can possibly be. Will definitely come back.

I got a wax done here! It was an awesome location, very relaxing and clean environment. All of the employees are super friendly and very experienced. I would really recommend this location for anyone trying to get a Brazilian.

Have been going here for about a year for Brazilian waxes. Used to see Jensine who was great, but I was recently told that she was no longer working there and was scheduled with Xuan. Xuan was incredible. Very friendly, quick, and easily the least painful wax I have ever gotten. I will definitely be back!

I have only received chiropractic services at Balance Health Center. I came in over the summer with severe lower back pain — it was hard to walk and I was unable to bend over. I received an excellent adjustment and instructions for home exercises. I was diligent in doing to at-​home care and came in for adjustments 2/​week and for two weeks, then 1/​week for a few weeks and then 1/​month. It was expensive, but my back feels great and I am so grateful to be relieved of the pain.

I really enjoyed my experience here, Jesnine
did my wax and she was very professional and kind. She offers tips and can answer any questions you may have. Also the waitin environment is very calming and the staff overall is fun and friendly!

I wasn’t going to write a review, but I feel I have to. I had a voucher for a massage and yoga class so I can only speak about those services. I scheduled the yoga class and the massage on the same day; the yoga class being first. They called me the day before (not even 24 hours notice) to tell me that the class might run over and it might run into my massage time. Well, what am I supposed to do about this now I ask. Is there a clock in the classroom? No. Should I bring my phone to keep track of the time? No you have to turn your phone off. It was suggested that I mention this to the girl at the front desk and let her know so she can tell me when my massage therapist gets there.
I showed up for my yoga class and the place was freezing. They had a heater, but they must’ve gotten it from the dollar store because it warmed absolutely nothing. I told the girl at the front desk my dilemna, and she assured me that the instructor always ends on time. FYI, there is no yoga studio. It’s a glorified chiropractors office with some floor space in the back that fits 4 people, including the instructor. I’m not kidding. If 6 people showed up to class they’d be out of luck unless they wanted to practice in the hall. 10 minutes go by and the same girl at the front tells us that she can’t get in touch with the instructor and that he’s probably not going to show up, but we’re welcome to wait. One of the other students said that this person is always late; apparently that’s the accepted norm. I should’ve left when I had the chance, but I really wanted my massage after. He finally shows about 20 – 25 mins late. I’m worried about my massage, but I go ahead with the freezing cold class expecting to be told when my massage is supposed to start. Spoiler alert: no one tells me when he arrives. I’m going through the class doing my best guess with the time. When I had a sinking feeling too much time I had passed, I check my phone and see that I’d been in class for an hour. I run to the front to ask if my massage therapist is there, and there he is pacing back and forth. He tells me he can only give me 30 mins now. Naturally I’m ticked and wonder why no one told me he was there so I could’ve made that choice. My time was wasted and so was his. My voucher said one hour not a half hour. This could’ve easily been prevented, had someone tapped me on the shoulder and said, your therapist is here do you want to go now or reschedule? Then it would’ve at least been on me. It’s not as if it was some vigorous Iyengar practice that I would’ve been missing. They were apologetic, telling me it wasn’t my fault (duh) and keep offering me yoga classes. I didn’t want any more of their crappy yoga classes in a freezing cold space with no room, where the instructor regularly shows up late. It was so cold that I kept my sweatshirt and socks on the entire time, and no this was no a below zero temperature day. I rescheduled my massage for the following week but I decided not to go back. After seeing how things were run there I didn’t trust them enough to go back for a massage and didn’t want to inconvenience myself anymore. I have no idea if they have separate rooms for massages or if it’d be done in the front where it’s freezing. I felt I was misled by the yoga classes and the whole situation was handled badly. I called the voucher company and argued with them for 3 days to get my money back. Conclusion: they ended up calling me to find out why I wasn’t there for my rescheduled massage. Apparently, they’re such a well oiled machine that no one told the massage therapist that I got my money back so obviously the appointment was cancelled. If I had any doubts before, it’s now clear that I made the right decision.

For the past few weeks, as the result of an injury, I have been getting deep tissue massages from Gina. Gina is an energetic masseuse and literally kneads the knots away. Due to scheduling issues, I had to switch to Jeanille and I must say, she is probably the best massage THERAPIST I have encountered.
Something about her oozes wellness, she is extremely professional, and her understanding of the human body seems to extend beyond massage. She approached the massage holistically, inquiring about what brought me in and then made suggestions as to how she would proceed.
She seamlessly integrated stretching into the massage… I wondered if she was a yoga instructor or had interned with a physical therapist… her touch was gentle yet the pressure was perfect.
Her hands are truly a gift and I am looking forward to my next visit.

Groupon brought me here twice. First time was with Jesine who used hard wax and it was my first time getting a brazilian which to my surprise wasn’t that bad. However the second time was a little off putting… Monique used strip wax and it hurted like crazy. She wasn’t very gentle or careful either as she was doing everything really fast and she even missed a couple of areas. Probably not gonna be coming back here…

I have come here solely thanks to either Groupon or Amazon Local.
The first time I came for the 2 hour fire massage, and although the length seemed a bit much, it ended up being quite a treat and I left feeling amazing.
The second time I came for Yoga which was good, but not one of my favorite places to practice. Mostly I believe it is a space issue (the room they use was small and very packed) but the instructor was gentle and the class was good.
The third time was this past weekend when I got a facial. It was exactly what my skin needed to get ready for summer and it was an hour of pure bliss.
I really love this plcae. It is clean, relaxing, in a great location, and the fact that they always offer some sort of coupon makes it very affordable. I highly reccomend it and I cannot wait to go back again for more pampering!

I have been going to Balance for about a year now. I started with yoga classes I had seen on an Amazon Local deal. Then my mother and I started going to the chiropractor at Balance. Now I go for chiropractic adjustments frequently and couldn’t feel better!
Everyone is great, especially Ashley and Dr. Chris. Overall I have a great experience at Balance.