Basements R Us

WHATEVER YOU DO, STAY AWAY.
This company also goes by the name of Pollution Solutions LLC (although a thorough search through Pa, NJ and NY commonwealth business search produced no evidence of such company).
We hired them to clean our ducts and spray one small wall in our kitchen with some anti-​mold spray. The missed half the ducts in the house — and upon inspection I pointed the ones I noticed then and they cleaned them in 5 min (there were 6 – 8 ducts) … so they did a assessed job just to get out of there. The fact that the work was sub-​par is not my biggest issue.
About 5 min after they left I realized they had forgotten to spray the kitchen wall — but in searching for their number online I came up with nothing. even now, I spent over an hour online researching them both through their name, website, phone number, DBA’s and there is barely anything there to grasp at — which makes me think this is a scam company.
Long story short they refused to refund me the $ 150 (out of the $ 1500 that we paid for the entire job) that was paid for a wall that was never sprayed. I called them thinking I would tell them to forget about it and that it was no big deal and ask for a quick refund. They not only did not refund me and did not apologize, but they accused me of lying! I told them there was a painting on that small wall and a couch and that there was someone in the kitchen the whole time they were there and nothing was sprayed. There was no smell, there was no moisture on the wall, there was no evidence whatsoever that it was done — because it wasn’t. I have a very large home and the technician must just forgotten, just like her «forgot» half the ducts in the kitchen.
Needless to say I emailed and called the company several times and they avoided my calls the best they could. They were EXTREMELY rude and unprofessional. I spoke to Shannon, the secretary — who was beyond rude and aggressive. I spoke to the «manager”/ owner Shawn, who not only was rude, evasive, accusatory and unprofessional — but thought it acceptable to YELL at me ! HE continued to yell at me, after which I chose to hang up the phone because I simply won’t deal with such disrespect — especially as A PAYING CUSTOMER.
My credit card company returned all the money — and if I can ever find this «business» on the Better Business Bureaus website — I will file a complaint as well.
The work is sub par. The service is horrid. The company is a sham. STAY FAR AWAY and lets hope they close their doors soon and stop stealing money out of shear greed.

This company had a truck on the highway driving irresponsibly and spewing stones out of the bed of the truck, making other drivers swerve and receive damage to their cars. They cracked my windshield, at 70 mph, and I took down the truck’s license plate and the 888 number listed on the side of the vehicle. There were four men in the car, wearing earbuds, and I motioned and honked for them to pull over, as they had damaged my car. They did not. I immediately called their company and spoke to a person named Shannon who refused to give me the company’s information and insurance policy, and got pretty nasty over the phone. I filed a claim with my own insurance, who called Shannon back; Shannon also (impolitely) declined to give any information and denied the event happened, even as I had reported it the moment after it occurred.
These people are now making this cracked windshield a living hell and refuse to cooperate, so I will be getting the police involved. Stay away from this company, they have lied to my insurance company as well as the Better Business Bureau, are nasty over the phone and I can imagine they do shoddy basement work. They do not respond to customers and are overall terrible to engage with. Avoid their trucks on the highways, in addition to NEVER working with these people, because you will not get a response when they crack and damage your car.