We had a hole in our«newly installed» roof a month after moving in. At first, I was very leary as Joe missed our appointment window. He did, however, call me about half hour later apologizing and told me he’d be out in about another 30 – 40 minutes as he’d gotten tied up with a work problem at another site. I gave him the benefit of the doubt and I’m glad I did. Joe really sums up blue collar: he’s a guy that works hard, speaks his mind and doesn’t mince words and I really appreciated that when he did our estimate for a new roof. When we agreed to move forward, our roof was installed within 24 hours. You really can’t beat that.
Abby B.
Évaluation du lieu : 5 Philadelphia, PA
My husband and I bought our first house this past winter in an area of the city that is quickly up-and-coming. Our house is a rehab, which couldn’t have been better, since we are not very handy when it comes to fixing things. After about a month of living in our new abode, the roof began leaking in more than one spot. We had a few estimates done, but Joe from C.R. Thompson definitely«kept it real» for us. He was very personable and honest. Turns out, our rehabbed house had a patchwork roof, which explained the leaking everywhere. Joe gave us an estimate that seemed very reasonable, especially compared to our other estimates. Nearly 2 months went by as we tried to negotiate with the seller, but after zero luck(and much more rain and damage), we had to have it replaced. I called C.R. Thompson on a Monday and the roofers were out here by Tuesday at 7am — talk about quick service! Joe called me at 6am to confirm that they would arrive by 7. Joe himself inspected the job and briefed us on what they were doing, wrote up an invoice, explained it to me and answered any questions. He even sent me pictures of the roof, which will come in handy during legal proceedings. Within a few hours, our roof was spankin’ new. I highly recommend C.R. Thompson for your roofing needs.