Comcast

If I could rate Comcast zero, no star, I would do it.
I have been experiencing an interruption of connection for quite a while when I would not open a web page at all. Every time I called Comcast, they will reset the modem and ask me to sign for a higher price service. They have been trying to blackmail me.
On another occasion about 3 years ago, Comcast blackmailed me blaming me that the problem is with my modem and they make us rent their modem. I gave up because it was everyday interruption of Internet connection. Nothing could be done.
Now, they want us to sign for their $ 99.99 service with higher speed Internet, more channels and phone. I don’t have a need of those. I just need the normal internet that I had before. These interruption usually begin in the afternoon.
I am going to write a complained to BBB. Does anybody know how one can deal with Comcast?

What can i add to the other reviews that hasn’t already been said. Someday karma will catch up with them cause people will not accept too much poo. They did years ago but now so many other options are now available that weren’t there 20 years ago. Die Comcast Die

Absolutely the most unfair, intentionally terrible customer service I have ever experienced.
I have so much wrong with this company I have a feeling I will be reediting this when I have calmed down.
Long story short a day of work was taken off to wait for a guy that never showed up. This happened again and then a 3^rd time.
3^rd time we were on the phone for 1 hour and 13 minutes (nothing unusual) when the comcast van pulled up in front of our place. In front of a fire hydrant mind you. We watched him text on his phone for 11 minutes before a rep got on the phone.
I can not even describe to you the following conversation and how infuriating the insuing conversation was as I tried to explain my frustrations catching the operator up to the current frustration of watching this dude text in his van for now over 15 minutes. Eventually she offered to talk to dispatch. I waited on the phone.
She came back and said he was contacted. I snarkaly insisted to keep her on the phone until he get out of the van and come install my service.
It was nearly a half an hour before HE DROVE OFF!!!
NEVER EVEN GOT OUT OF HIS VAN!!!
The operator apologized, offered to reschedule the appointment for another weekday and give me 1 month free which would have amount to 90 dollar.
So basically Comcast wants to compensate me 4 days off of work with a 90 dollar coupon.
Seriously.
Really? I am so angry writing this review.
Ok so deep breath.
At least there are other options. OH WAIT THERE ARE NOT. BECAUSE COMCAST HAS SUED THEM OUT OF PHILADELPHIA!
Eat crap comcast.
Oh, and they billed my roommate for 3 months even though we never even got the damn service turned on.

Had problem with new home, «the phone on the triple play package never worked when it rained». The approach to troubleshooting an issue especially an intermittent one was poor. Every time I called for status or report the issue, went through great pain having to repeat the issue each time. Either information didn’t get captured in a central data-​bases, or people didn’t follow protocols of taking accurate notes, or, protocols not right. Many people (10 over 6 weeks) said they’d own the problem until fixed, but didn’t. Tried to escalate to supervisors and managers with a reasonable timeframes, but consistently blocked and on rare instances when I did get a supervisor, they didn’t own the problem. Systems and info not transferred between India call centers, regular field techs and outside plant techs didn’t talk or share files nor appointment schedules etc… The only reason I didn’t give a one or two stars, is finally I heard from «Mike» (regret no more info gotten) who owned it. He had a tech come out, isolate the problem, repair the issue and called me back several time over a 2 – 3 week period to ensure that after rain, the problem was correctly ID’d and fixed. Kudos Mike. CC can thank you for the 3 stars when this could have been yet another example of a cable company delivering poor customer service.

Overall I’ve had a terrible experience with comcast Internet service. Very regularly I have had unusable Internet speeds (extremely slow) that is substantially below what I am paying for. I have attempted to resolve the issue with comcast repeatedly over the last several weeks, but all of their «fixes» last a matter of hours and then I’m back to being stuck with the same unusable, low quality Internet service that I had previously. To make matters worse, their customer service is slow and not helpful. Multiple times I was disconnected from the customer service representative that I was talking to only to have to call back to start the whole explanation over again. Each time they would take my number down so that they could «call back if we were disconnected», but never did they actually call me back. And then finally when I was able to talk to someone and fully explain the issue, they were unable to resolve the problem due to a lack of access, knowledge, or some combination of the two. As it stands, I still have incredibly slow Internet and will be cancelling my service with comcast at the next billing cycle. This has been a horrific and wasteful experience in which comcast has effectively stolen my money without providing the services they promised. Overall comcast is a horrible company to do business with.
Please feel free to re-​post the above with your own complaints and maybe the near-​monopoly comcast will do something about their terrible service quality.
You can also file complaints or give negative reviews on the Better Business Bureau’s website.

Beautiful center with a nice hd wall.

Architechurally, this place is beuatiful. The building is 58 stories high and it really stands out the most of any other building in the city. Once you enter the lobby, you’re met by a massive 83 ft wide high-​def led screen. They play little skits on it all day long and they have special shows during the holidays. The picture is so good, it almost looks 3D. The architecture in the lobby is just as eye catching as it is on the outside. Downstairs, they have a few high end boutiques and a food court. There’s also a seasonal café that has outdoor dining. But other than that, there’s nothing else to see. You can’t go to the top of the building. You can’t even go past the lobby. It almost seems like a tease that you can’t see anymore of the building.

The «shows» that the Comcast Center puts on in their main lobby attracts quite the crowds, especially around the holidays. They show some amazing videos.
I was at the Comcast Center for a formal black-​tie event about a year ago. The large lobby was transformed into a «banquet hall». It was a little bit tight to navigate because of the huge stairwell in the middle of the lobby but overall, the ambiance was really nice. The large windows and soaring ceilings are a great sight. From what I remember the food was decent but nothing over the top amazing.