I’ve done storage plenty of times b/c I’ve been in the Army and moved my whole professional career. The facility is massive, 24 hour access, security cameras throughout, indoor storage, and a whole range of different sizes. After compass took over from Devon they went through a massive make over and huge upgrades. Moving in is easy b/c pretty much every unit has drive up access. No tight hallways and stairs, and the place is right off a main road. One of the worst things of other storage is that they are always hidden on back roads and driving a car around is tight and risking scratching something. No problem here with that. Plenty of space for even trucks to maneuver. Central location by the zoo makes it a good spot if your using it as storage for business equipment.
Ni K.
Évaluation du lieu : 1 Philadelphia, PA
Reserved a UHaul truck at this location. When I went to pick it up no one was there! There were at least 9 people outside waiting. One person told me that the person who was in charge that day went on break over 20 minutes ago. I waited at least 15 minutes and they did not return. I had to call several other UHauls and drive to the other side of the city to pick up a truck. Wasted a lot of time with them. Furthermore it’s very unprofessional to leave your business unattended with no notification of when you will return. I tried to contact to their corporate office but you can only do so via a contact form on their website. I will be contacting their corporate office as well to inform them of my disappointment. I would never recommend this location to anyone at all. Extremely poor customer service.
Robert S.
Évaluation du lieu : 4 Philadelphia, PA
I’ve had the same unit at this location going back to the Devon Self Storage days. The transition from Devon to Compass was a surprise, but uneventful. The company website has been the only real let down. It seems dated and doesn’t like Safari web browser. Otherwise, this facility is convenient to my Fairmount location. Best of all the unit I rent is indoors with drive up access. I wouldn’t mind 24 hour access as long as security is a priority and prices don’t rise.