DIRECTV

Unilocal is a forum to praise or deny such to deserving companies. Very few reviews that speak to the mediocrity of a company… you either want to compliment them for their excellence, or hammer them for being lying louts.
DirectTV deserves neither praise nor business. I paid my account in full, cancelled the account, and yet they still bill me even though they could easily validate that I’ve not used their service for weeks.
I’ve asked them to cancel my account multiple times… each time our line of communications mysteriously fails. I’m «re-qued»…they’ll «call to cancel»…their special «cancellations» team will get back to me.
Yeah…the world is filled with individuals and groups who love to fleece honest people of their cash. Direct TV should open a sub-​division for sheering sheep.
Get you’re television signal from another supplier.

If I could give them less stars, I would. I was a customer for 8 years. After they upped my bill by over 30 bucks this last month I asked what they could do. They offered me 5 bucks off my bill. When I told them I wanted to know what would be involved in disconnecting they told me just an equipment return. A week later I call to cancel and they came up with a 200 dollar termination fee, that they «forgot» to tell me about a week ago. What a scam.

Comcast arrived at my home to install, when I was notified that I would have to drill wholes in floor to run the cable wires I decided to look at other options first. Before preceding the installer allowed me to call Direct Tv to inquire about wireless service. I informed the Direct Tv rep that I had comcast standing by and I needed a quote from their company for wireless cable, internet, and home security. I was happy with quote given. Installation was scheduled for the next morning. The technician arrived without wireless routers. When I called Direct Tv to correct the situation. I was then told after being on hold for a hour their would be additional upfront free of $ 150. At no point were additional fees discussed during the intial call to inquire and place order for services. Dissatisfied and out done with the horrible customer service received.

Installation service by Matt was perfect. Right on time, quick install, very helpful with showing me how to navigate, and even helped me out with the botched DSL installation that AT&T messed up. So far the picture quality looks great, navigation is an improvement over xfinity, and the price is way better than comcast. Really fantastic service so far from DirecTV.

I remember seeing on a commercial that there are no wires, but then I noticed at the bottom of the screen it said «Requires one wire,» which means your going to expect you can hang it up high on wall and there will be no wires, but then they’ll say «You need to put a wire here,» and just like that, your dream living room dies. I don’t have DirectTV so I don’t know what else they did wrong, but I know enough to give them a two. Don’t get DirectTV, they will rip you off, Hannah, I think I just ruined your pay check.

Not a true 5 star experience, more like 3.5, but given the massive suckage of their competitors and DirectTV’s relative competence that’s what I’m going with.

This company will rip you off. At the end when you sell your home and send back the internal cards they will come up with extra charges for you even if you have never have bought a movie. I had three accounts with them and never bought or new how to buy a movie on the system yet they are charging me for movies which I never ordered, watched or bought. The customer service departement do not give a dam about you just your money. They are rude and I would highly suggest that you buy from anyone but Direct TV.