Extra Space Storage

Great service! Vanessa was very helpful and patient with me!

Very professional and friendly on site personnel. Viewing the favorites and signing up was a joy. They are less expensive than neighboring storage facilities of equal or above their quality. The only reason this place doesn’t get 5 stars is the hours. I feel they can be longer.

They have climate controlled units and on site management and security as most storage units should. The manager was very kind and helpful. We were able to call, show up, and sign a lease for our own unit within a half hour. Clean, secure, and well priced. Management was very clear about lease terms and the process was very quick and easy. They had a great discount sale going on as well. After looking into three other storage locations, I’d definitely recommend this one!

The location itself is fine. Nothing spectacular or above and beyond what you would expect. The actual units are your basic all-​cement, roll-​down gate units. There’s music piped in to keep it from having that creepy basement feel. Parking is awkward at best for most of the buildings. They sell parking spaces for storage purposes so if all of the spaces are full, you have to park your car/​truck/​van in the middle of the driveway in front of your building which, for at least 2 buildings, is the only driving space available, cars can not pass if you park there. The problem arises when more than one person needs to get past that building, because then you find yourself stuck and waiting for whoever owns the car in the middle of the driveway.
My general complaint is with disclosure. When we originally went with this storage unit I was paying $ 60/​month. That was 3 years ago and I am now paying $ 93/​month. We were never informed that prices would steadily increase every 6mos-​1yr that you remain in the unit. I complained and was given a «deal» that my rate would only be increased once a year, but it is just a little outrageous for a first time self-​storage renter like myself to have not been informed that the rate I signed up for would be changing at the whim of the company. Now that I know, I’ll be asking about the rent increase policy when I move my belongings out in the future.