Gross R. Paul, MD

My husband and I have been patients of Dr. Gross for more than 20 years. He has treated us for acne, basel cell cancer, planters warts, etc. He has as much expertise in the field as any dermatologist in Philadelphia. In cases of emergency and a need for immediate care, we have always received a call from him in a timely fashion. (Some of the office staff can be nasty or unpleasant but Dr. Gross is always kind, attentive and helpful.)

— Appointments: It is never an easy process. It’s almost impossible to get an appointment on short notice. Once you get an appintoment, then be prepared for a long wait time before you are actually seen. Average waiting times can stretches to a half-​hour or more.
— Office staff: The front desk staff are uncourteous!!! However, Dr Gross is very friendly and professional, he is very thorough and easy to talk to. He has been my dermatologist since I moved to Philadelphia almost six years ago. So far, he successfully treated the symptoms I was having. P. S: nothing serious, just a rash and eczema.
— The office: Is average, and the equipments very dated.
— Billing: It is a private practice, but I believe Dr. Gross is affiliated with Pennsylvania Hospital. Since He is out-​of-​network doctor, my deductible co pay is higher than in-​network, that been said, I always pay my copay before I leave the office. Recently, l received a random medical bill, I tried to call the office with no answer, so I went in person and solved «the mysterious confusion», or that what I thought… One day later I received another letter, this time from the collection agency. Again, I tried to call the office with no answer, and I went again to the office, they promised to contact whoever in charge and solve the problem. Didn’t get any new letter, YET!!!
Over all, Dr. Paul Gross is great. Just ignore the background noise and be a «patient» patient.
Three Unilocal