Imagicakes Cake Designers

Chef D over delivered. The custom pig cake for my fiancé’s 30^th birthday was an absolute hit. I gave Chef D a photo from Pinterest and he worked off that. The whole process was super simple. We had an initial call to walk through my idea and pick the flavors. Then Chef D sent me photos of the cake a day before the event and we did some modifications. They delivered the cake on time to the restaurant for dinner and he was in constant communication with me the whole time. He seriously exceeded my expectations and his cake was the highlight of the night. Our entire party went nuts. I would HIGHLY recommend!

So all this stuff he says about it being our fault cannot be the case if all the other people who wrote reviews had the EXACT same experience as we did… he is a rip off/​scam artist who promises ON TIME «Cake Boss» like cakes and delivers cakes that are worse than what I could get at a supermarket… for 100x the price… STAY AWAY!!!

I hired this bakery to make a cake for a vow renewal. The cake was late to the reception, they actually walked it through the room with my guest waiting. The cake was UNDELICIOUS! It was so disappointing that I had to invent a word to describe how stale, dry and unappealing the cake turned out to be. This bakery offers an almost unimaginable combination of poor customer service and plain old nasty cake. You’re better off going to get a cake from the supermarket.

I must say that I was highly disappointed with the cake by Chef D. I really believed in him and his vision at first. He explained how he became a cake artist and went through why he is passionate about his business, etc. My cake was for my college graduation party and my first major event planning event, something that I am passionate about. He told me he would take great care of me and my needs. I gave him an invite to my party so he could get an idea of how it would be. With this he created a sketch at our tasting that showed some amazing things like the textured cake, zebra ribbon trim, leopard cake base, edible rhinestones and glitter wherever he could put it and an edible image of my logo. We were highly excited for this presentation and I get a call from Imagicakes about 3 days prior to my event where he asked for my sketch to be emailed to him because he lost it. I should have heeded the warning then, but I sent it anyway because I had already paid and had other things to focus on. So the day of my event the arrival time for the cake was supposed to be 5:30 pm. My event began at 7:00pm and my cake did not arrive until about 7:30pm, I was beyond irate at this point and my entrance could not begin until they had completed set up. When I saw this cake I wanted to scream and stab it with a knife! It was nothing I expected at all. It looked like a children’s party cake, and looked like it was made of play dough or something. To run down the list, I paid extra for edible rhinestones, there were like 10 pieces of rock candy on there, the cake had no texture, my cap was not extraordinary and the tassel was not maroon as discussed, it was yellow. Everything was yellow when I told him my colors were navy blue and gold, specifically. The cake had some kind of trim that he had made, which was hideous, it was some fake looking zebra print. The base the cake was put on had no leopard print what so ever, there were green squares, which I don’t know what that was. My cupcakes were supposed to have fruit filling inside of them and they had nothing, but the pineapple flavored had a pineapple on top. There was no glitter on top of them. The crown next to my logo, which was a frickin piece of glued on paper and not an edible image, the crown was a piece of crap a child could have made. It was just terrible I’m so upset by this. Chef D is a scam artist who cons people out of good money for a terrible product. He complained about some bad reviews on here and how people didn’t pay the price for what they received, which I can not speak on anyone else’s product, but in my case and if money was the issue, he should have handed me the numbers right then and there. I could have went somewhere else and have gotten a better cake for a fraction of the price. This just saddens me so much because I trusted his skill and I should not have. The cakes taste was just okay not the best I have ever had. It was just like I was eating sweet cake. I just hope people read these reviews before they decide to go with this company again because this was supposed to be the highlight of my party and it was a complete disappointment and waste of good money that could be spent somewhere else!

Absolutely worst cake ever! My gf had him make a cake in the form of a motorcycle with her parents riding it for their 30^th anniversary and it looked like a kindergartner made it out of play-​dough. It fell apart before we even got there and it was so stale we couldn’t eat it. He charged her $ 400 for the cake and won’t return our phone calls. Complete scam. Stay away!

Did not deliver what I had asked for AT ALL.
I reviewed images of this bakery’s work online and was very impressed with what they had produced for other customers. It seemed like they could produce almost anything I could ask for with ease.
I went ahead and ordered a cake for an employee’s 37^th anniversary at my company so obviously we needed to do something above and beyond for him. Absolutely not the case.
I asked for the cake itself to be in the shape of our company logo with the words in buttercream icing. I even designed the cake’s look in Photoshop so they couldn’t get it wrong. They delivered a sheet cake with a cutout of our logo in fondant slapped on top and the words sloppily written on top. Instead of black text with a white outline, I received black blobs with overlapping, uneven outlines. It should have appeared as clean and solid lines — like something they put effort into. It looked last-​minute and rushed. Not professional at all.
They also delivered the cake later than they had promised. Their earliest delivery time was 10am, even though I needed a 9:30am delivery. We adjusted our schedule to accommodate the 10am, delivery, but the cake did not arrive until 10:25am, with our event beginning at 10:30am.
For what we received, the price was a little too high. I was expecting a top-​of-​the-​line cake for what they charged. Don’t get me wrong, the cake itself tasted very good, but I got an end piece, which was a little burnt. And the sloppy designed ruined my excitement over the whole thing.
HOWEVER, after informing them of my disappointment, they apologized and explained that there were some internal issues, which allowed the error to occur. Their remedy was a discount on any future cakes for my company because of the mistake.