Interior Concepts

What? Can’t believe the experience of other reviewers. I found perfect sleek, modern leather sectional. It was $ 2,900 (competitive pricing & in same ballpark as others by manufacturer). Salesman was in office chatting with another guy. I went in gave him cash I had and told him I’d go to bank for balance. He was friendly said «No problem!» After leaving I panicked thinking I didn’t get receipt & I left cash!!! However, I came back, paid balance with NO problem. I got delivery date. My beautiful couch was delivered exactly as promised. No damages. Interior Concepts is a south Philly staple for high quality, unique pieces. I bet previous reviewers are not from sp! Black or White, there’s something about us south Philly people that others just don’t get. We don’t kiss ass & if that’s shopping experience you seek, go to West Elm with their shitty furniture.

Avoid this store!!!
This was by far the worst furniture stores I have visited. The owner/​sales person Mark seemed like cheesy used car salesman who was rude with a bad attitude. Even my little kid thought he was rude and wanted to leave the store.
First of all, Mark tried to sell me the furniture on the floor but told me that they offer «no warrantee». When I asked why… he just sneered and told me «what do you expect… its floor furniture». On top of that he said that they don’t take credit cards and told me that they take payments half by check and balance in cash.
The store was dead with no customers but Mark boastfully told me that he had sold 10 sofas that day… which was obviously load of crock. With respect to pricing, they are not cheap and most models are the same ball park as other Natuzzi retailers in the area.
I have no idea how the store is still in business in this tough economy with competition. There are many great retail stores in old city Philly and suburbs that sell Natuzzi furniture with courteous and professional service.

I couldn’t agree with m.c.‘s review more — I had just about the same experience.
I went into this store being very optimistic. I got a quick hello from the salesman who enthusiastically showed me a floor model the first 30 seconds I stepped into the store. But after I explained what I was looking for: something in black leather, with a more modern/​minimalistic silhouette (not the usual huge, over-​stuffed, puffy sofa), I was told ‘we only carry huge sofas’ (um.really?). I asked about custom orders (or a catalog to look at even) and got a dismissive ‘ehh, those’ll take 4 months or so’. It was very evident that he wanted to get rid of the sofas already sitting there in stock. I was then hastily directed to a few more floor models, as the salesman made his way to some back office & disappeared.
I still wanted to check out all of the sofas (I mean, this store is *huge*) and the website said there were two floors full of inventory (surly I’d find something I’d like). I wanted to check out the 2^nd floor & finally saw another employee (I guessed) and asked how to get there. He yelled into the back office to inquire, and we heard ‘yeah, I guess’. He was told to turn on the lights to the upstairs, which is reached via a tiny spiral staircase (kinda neat, but not very accessible, especially if your salesman abandons you & you’re left in the store by yourself).
I actually did see a kinda okay sofa up there. It was more akin to what I was looking for, but the salesman will never know that. When I came back downstairs, there was still no salesman; no other employee; no one. I grabbed a business card from the stack on a table, but really, after the experience I had, I’ll just try to find a sofa elsewhere.

went to interior concepts looking to buy a leather couch for my new apt. i was treated so disrespectfully and basically told to go look elsewhere after i pointed out that a floor model i was interested in had some damage to it. the salesman actually told me and my roommate to leave because we weren’t buying anything and were «bad for business». i have never been so insulted and was honestly ready to spend a significant amount of cash that i would never in a million years buy anything from this store, yet alone recommend it to anyone i know. PLEASE DO NOT PATRONIZE INTERIOR CONCEPTS IN SOUTH PHILADELPHIA!