Kamelot Auctions

I wish I’d read these reviews before purchasing a vintage chair from them online. The description and photos, wow. The actual chair? Unusable. And if these people had any integrity they would have said so – or priced the piece accordingly. Oh, and yes, the customer service is not good.

I purchased some things in this auction through
. And I got suspended because I did not pay for the invoice. But the truth is they did not even send me the invoice and nobody ever answered the phone call or email I sent.
Worst service!!!

Pros: There are some good deals to be had. If you live in the Philly area, can preview online, and then go see the item in person, you might end up with something you like at a fair price.
Cons: They have a lot of junk. The pieces online look 100 times nicer than in person.
I would never, ever purchase something from here without first seeing it in person. I have found many items online that I fell in love with but when I went to preview them realized they were flimsy Goodwill type items.
The showroom is pretty disorganized. They had an item for auction that I really wanted to look at but said it was too buried for them to find. Well, then don’t list it in your catalog. Each round of auctions they said they would find it, but never did.
True, this place seems not to care very much about customer service. You always get the feeling that someone more important than you is their priority.
That said, I have two large antique mirrors from Kamelot that I love. They have chips on them for sure. If they were nicer, they would probably be in a higher end auction house and I wouldn’t be able to afford them. So, there is a benefit to this rag tag operation that offers not the highest quality goods.

Primero que nada clausurar el negocio para darle tiempo al dueño de limpiar el restaurante renovarlo por que tiene un cocinero indeseable. Que ningún restaurante debería tener es un peligro.

Awful service, the woman who answers the phone, named Mary, is about as helpful as an empty milk carton. They sold a piece that was featured in photographs as perfect, it was delivered by Antique Transport (another nightmare) at their recommendation. The piece wasn’t scratched or damaged. It has a CHUNK missing from the base! Jeff, the owner has skirted my calls. I AM VERY UNHAPPY. I strongly suggest you pass on this place.

First I would like to say I’ve bought some beautiful things here but… there is a but… the customer service is perhaps the worst I’ve ever seen. Here’s why:
Purchased a bunch of stuff last year for a couple /​few thousand dollars including a lot of small items for just over $ 400. When I picked up the items a VERY disinterested young man with a «whatever» attitude brought me the pieces already packed in boxes. He looked as if he just got done smoking a bl**t but who am I to judge?!
Got home, and unpacked. Some very nice things and I was quite happy until…
The $ 400 lot was LESS THAN HALF of what I bought. What I received was a box of crummy broken depression glass and related souvenir garbage but anything good… all of which were pictured on live auctioneers… was missing. YES there were good things in the lot or I wouldn’t have bought it.
So I called the auction house. After a week or more they did call back and YES, they found the rest of the lot! Apparently there were two boxes but Mr. Hipster Steampunk Attitude didn’t look for it to begin with… OR CARE TO.
So the lovely young lady receptionist said «we will of course ship these items right out to you pronto» or something to that effect. I waited… looked out my window every day as a lone tear slowly krept down my cheek but nothing! So sad.
Well, just about a year went by. I dunno maybe ten months. Actually forgot I even bought the stuff or had a shipment coming… WHICH, YOU GUESSED IT, NEVER CAME.
What made me remember? I was searching through ebay a couple weeks ago and came across a Chinese Jade archaic amulet in a broken paper silk covered box. I thought.“boy, that sure looks familiar!” …“In fact, it looks VERY familiar… like I’ve seen it before or even owned it!” (
I looked at it again and again and looked on live auctioneers at the lot I bought and SURE ENOUGH… it was the SAME PIECE in the lot but never shipped to me as promised. Turns out the piece was purchased by the ebay seller at a local auction and was consigned by Kamelot.
I have links and all kinds of good stuff if anyone wants proof!
Oh, I did call Kamelot five or six times, no answer, leave a message. I heard they are in the process of moving. Well that’s all fine and good but… seriously?!
I don’t like giving this sort of rant to people I’ve known and respected for years… but seriously… WHAT KIND OF RIP OFF IS THIS!!!
more like KAMEL-​NOT!
Apparently they don’t want my business or they would have kept their word. After all, it was THEIR mistake to begin with. Too bad because it would have been a lot of business.

I purchased a chandelier last June and Kamelot arranged storage with Antique Transport. I have attempted for 8 weeks to have this fixture delivered. Many emails and phone calls to both companies have gone unanswered.

I love this place! And the free appraisals on Wednesdays have so far given me quite an education! The staff are very knowledgeable and kind as well!