Labcorp

I keep saying it and I really do mean it… First impressions are lasting. I only used this facility because my insurance covers this place. I must say, once I got past the front desk the visit was fine. The technician was nice. No issues with the actual service. The issue I have was with the person at the front window. She was not the most customer services oriented individual. She was a little impatient with patients and I could see her actually roll her eyes. When she finally called me in to get my blood drawn, a man stepped up to the window to see where his name was. She practically yelled at him that it was not his turn. OK so may have been having a bad day but she should not have been at the front window.

Jumping Jehoshaphat, Batman! How can you screw up the one and only thing you have been hired for, the thing that you do every day, multiple times a day, repeatedly, over and over!!! Apparently if you are an employee for Labcorp on 8^th St. and Chestnut St. you can, big time!
The waiting time was normal, about 10 minutes with four people in the waiting room, the administrative process took even less. The real fun, however, started when I was told to go to any open station and give my paperwork to the phlebotomist. The «lobotomist» (probably a victim of the procedure) probably mistook me for a pin cushion because she decided that my normally visible and easily accessible veins are for noobs and that punctured veins are all the rage these days. She saw my veins and like a Toreador, she charged me with the needle as if I was a piece of prime rib and POP goes the needle through my vein! You would think that she understood it by the lack of blood flow or by the way my arm started changing colors. A mere minute of trying to collapse my vein and she gave up vanquished. But wait, she must have realized that the medial basilic vein splits in two and Labcorp takes no prisoners! POP goes the other vein, but the tortur… errr the phlebotomist wouldn’t take no for an answer, several pokes laetr and she is in the vein… I don’t know how she managed it but she indeed extracted the 0.2 oz of my blood, wished me a good weekend and sent me to frolic in the streets of Philadelphia.
P.S: Don’t try to use their hand sanitizers, they are broken or just don’t like you.

You are now at 816 Chestnut. Get the website up-​to-​date, corporate sponge.

Refused my 7 mo pregnant wife blood work because of an insurance payment discrepancy.

I’m not a fan of getting blood work done and especially not the fasting 12 hours before. But, I must say, this was a seamless experience.
I arrived about 15 minutes before my appointment and was immediately checked in. They got me in 5 minutes before my actual appointment time and the entire process took less than 3 minutes, which is a miracle, considering I usually have technicians poke and prod my veins for awhile until they find one they like.
The office is rather dingy and the door opening to the office looks like it would be a mechanical closet or something. But they get the job done quickly, which I appreciate.

I was sent here since that is where my insurance had me capitated to (never understood how that works, as it was Quest for me until I changed my primary care doc, but hey…). Very convenient to transportation in Center City and pretty easy to find on the 2^nd floor.
I think I was in and out of the place within 5 minutes. I was the 3^rd person in line when I arrived, and we were all seen rapidly. They drew the bloods real quick and painless (ah it should always be that way with needles :-P), and the results got back to my doctor very soon afterwards. Can’t really ask for better than that.
Not quite 5 stars since the staff came across as a tad gruff and short, but mostly they were courteous and quick, and they got the job done well.

I needed blood drawn for pre-​op testing and I had to use a Labcorp office versus, say, Quest Disagnostics because this is the company my insurance covers fully. I found this office in Center City on their website. It’s quite hard to find being labyrinth-​like suite of offices on the 2^nd floor of the old Ben Franklin hotel (which I discovered isn’t a hotel any longer!) The office is pretty dinghy. But the service was fast and no-​nonsense. I think the results got to my doctor quickly because I didn’t hear otherwise. On the plus side I peeked into the ballroom from the end of Silver Linings Playbook on the way out.

Do not go to this place. Seriously, don’t! Incredibly unprofessional, they kept mistaking me for someone else and almost did the wrong tests on me even after I had corrected them once, the person behind the desk /​on the phone was EXTREMELY unfriendly and unhelpful, and my results weren’t actually sent to my doctor until I called a week later and spent a half hour on hold/​being juggled on the customer service line. stay away.