Liberty Collision Center Llc.

10 years I’m a client, but I am a good driver… lol Every time I had a car accident their company always comes to my rescue with their tow truck. I appreciate them always being quick with repairs, professional, and reasonably priced. The owner and his wife were very nice and attentive every time I called with my 100 questions, they were always patient when helping me. I recommend this place, and I will always go back… unfortunately… if you get my point :)

This is a delayed review from a few weeks ago. Was rear ended on 76 (Typical) and needed a new bumper and to fix the dent in my trunk. I found out about Liberty Collision from Unilocal and am sooo thankful I found them. The guy who helped me (Ben Katz) was awesome. I explained that I wasn’t going the insurance route since I trusted the boy who hit me’s mom to pay for the damage up front. He expressed genuine concern for me and wanted to make sure I wasn’t going to get screwed before he started the work which I really appreciated. They fixed my car in ONE DAY. They received the money order from the boy who hit me, emailed him and myself a receipt, and called me to pick it up the day after I dropped it off. It was completely painless for me. Additionally, they even washed my car for me! I picked my car up looking brand new and I couldn’t be more thankful. Getting into a fender bender can be such a hassle but they made it SO much less stressful! Will definitely be back for any future car work I need and will absolutely recommend to my friends and colleagues.

I just picked up my car from Liberty and it looks terrific! They even detailed it (which it really needed btw lol)
These guys took great care of my car. I actually found them on Unilocal!When I first came in for an estimate, I had just come from another garage. That guy took a cursory look at the damage and spit out a price. He did not get my business.
As a fellow business owner, you know when someone is invested in their work or not. Ben was. Jose was. John was. After a few minutes and before giving me an estimate, he said he wanted to remove the rear bumper just to be sure there was no structural damage beneath the surface. He said he would rather be safe and sure that the car would be safe after it was done. They even dropped me off back at my office! I mean seriously! Who goes that far?!
Later that evening I received a detailed estimate.
Turns out that the bumper did in fact have to be replaced which extended my time without a car, but Ben communicated that to me right away and since I knew why they were replacing it, the extra wait while the part arrived was no issue.
My insurance company told me that they had had nothing but positive things to say about Liberty Collision. I see why.
Thanks guys and a safe and happy 4^th of July holiday to you and yours.
–DG

I don’t know about the comprehensive stuff, but my driver side window broke and Ben was great at customer service, quick service and turnaround and they even washed and vacuumed out my car after the fix. I was extremely satisfied and will be back if anything else bad happens to that car.

Ben and the guys at Liberty Collision were very helpful when I needed my rear bumper and fan belts repaired. They were able to match my car color exactly how it needed to be, saving me time and money against what competitors were offering. They were very friendly and even stayed open 15 minutes later in order for me to pick up my car. When I did pick it up, the entire car was detailed and clean, inside and out! Their shop is convenient to the Market Frankford Line in order to get to Center City where I work and would definitely recommend to my friends.

Love this place! Any and every time I have any issues with my car they always give me the best service. I wouldn’t go anywhere else. Thanks liberty

If you don’t read anything else about my review, read this: If someone tells you to go to this body shop, RUN LIKE HELL. Unless you want to endure months of agonizing pain, just go some place else.
I got into an accident on Monday, May 6^th, and the tow truck person had suggested this body shop. Now normally, I wouldn’t trust it. But I had to leave my car inside, because the window would not close all the way, the shops were all closed by that time, and I was at a frantic state. He had convinced me that he knows the owner there and it’s a «legit shop.» He also said that once the car gets there, someone will call me and let me know. No one called that night. That should have been my first sign to run for the hills.
The next day I came in to the shop to check my car out, get the estimate, and etc. The person who usually does the estimator wasn’t there. The girl at the front desk had told me that when she came in, all she had was the key. No name or number or paperwork. So she couldn’t have called me to let me know that. But I was pissed. I took half day from work just to come up empty? I started calling other body shops, but they were charging about $ 371~ if I wanted to take the car out. So the girl tried to make me happy by going out and showing me the car, the damages, and giving me a pre-​estimate. She told me that the estimator will be here in an hour and is on his way. Over an hour and half later, this «estimator guy» never showed up. I came at 9 and left around 11:15am, and still no sight of this person.
The next day my insurance company’s adjuster came in. They were given 10 business day to complete it. So approximately May 22^nd (23^rd latest). So they were on their way to fixing my car, or so I thought. On May 23^rd, they called me saying that they had called for an adjuster yesterday (may 22^nd) who came in today because there were supplemental damage. They were given additional 2 business day. So since the 27^th is memorial day, this means on tuesday, May 28^th right?
I was pissed hearing the fact that it took them 10 business day to realize that there’s additional things wrong with it. I mean come on, you had all that time, but you didn’t bother looking at it until the 10^th day? Are you kidding me? So I went in to the shop that Thursday May 23^rd. I saw my car, and it was striped, but nothing else was done to it. All the parts that had come in were all still in the box. Literally nothing else was done to it except striping the parts. I was annoyed, but the mechanics promised me that it’d be done by Tuesday, May 28^th.
I called in the next day, to confirm that it’ll be done by Tuesday. The girl at the front desk replied with, «I don’t know who you spoke with but it’s definitely not going to be done until the END of next week.» I blew my top. Are you kidding me right now? One person wants to tell me this, and the next person wants to tell me that. You were suppose to be done the latest by Thursday, 23^rd. If you were given 2 more business day, that makes it to Tuesday the 28^th! Not end of the week. I blew my top at them, at my adjuster, and at my insurance company. Five minutes later, I got a call back from the girl at the front desk saying, I spoke with the owner, and it’ll be done by end of the day Wednesday, the 29^th.
On the 29^th, I received a call at 3:47 pm saying there was a power outage that day and that it will be done by 30^th end of the day. Yes, there was no hail, no storm, not even rain, but the power was out the whole damn day. On the 30^th, I found out it was still not done. And it still wasn’t done on Friday, the 31^st. On Saturday they called me saying the alignment was off with the wheel because the wheel is so worn out. I bought the wheel a few months ago, how the hell can it be worn out already? After some arguments back and forth, they said it will definitely be done Monday, ⁶⁄₃.
I received a missed call from a random number on Monday, June 3^rd. No voicemail, nothing. When i tried calling back, no response. I was finally able to pick my car up on tuesday, June 4^th. That’s 4 weeks after I brought it in, on a damage that’s suppose to be less than $ 5,000~.
The exterior looks nice, but come to find out the parts they had installed was complete junk. There were oil leaking everywhere and to put it simply, I can’t drive my car. So after waiting for my car to be fixed for 4 weeks. I now have to bring it to another shop to get it fixed because they put in junk parts and have completely messed with my car.
Don’t even bother considering this place. I just wrote a paper on this place because I want to save you the trouble that I’m going through right now. If you read no other review on this place, just at least read this one. Trust me, it’ll save you a lot of headache.

The prices are reasonable, but the service was horrible. I had my car towed in on a Saturday night and they said they would look at it Monday morning. I called them Monday morning and they kept giving me the run around, I kept calling back to find out the status of my car, always being told they would know by later. This continued for several days, them giving me a false time and not calling back to notify me, seven days later they still have not even started to work on my car. It has been one inconvenience after another to get my car fixed. It is one thing to take a while to finish work on a car, but it is another to waste people’s time by lying.

Best auto body shop, I put my car there, 3 days later I got my car back looks like brand new. Also price was very reasonable.
Thank you Liberty Collision