Methodist Hospital Division, Thomas Jefferson Hosp.

The biggest crock of shit, that call themselves professionals!!! Starting from the Vice President, how can they treat a loyal dedicated employee like shit after 44 years of service and dedication. They should be ashamed of themselves!!!
All the run around and AFFAIRS you claim are in my opinion what makes this hospital a wannabe. Stick with your group of fakes and phonies because that is apparently all you have to show for yourself. Who you gonna call now?!

Methodist ER is nothing more than a 24 hour Crack Clinic. Was there over an hour and couldn’t even get registered. The morbidly obese registerar did nothing but eat behind the desk… she had so much food on the registration desk it looked like a buffet. Four other patients were registered and triaged and they came in AFTER I did because the registerar sent them to another desk because she was too busy. I asked why I wasn’t registered, triaged, etc. Her reply was «when Im finished eating I will register you.» Ok fine, but it didn’t look like she ever stopped eating!
The waiting room and restrooms are disgusting! I understand there is a high volume of people in these areas, but a little disinfectant wouldn’t hurt! Half the patients in the waiting room looked like they belonged in a Methadone Clinic. If the docs would stop writing narcotic prescriptions for these patients, they wouldn’t congest the ER waiting room and people who are actually sick can be seen. Went to Pennsylvania ER was registered, triaged and seen in under 3 hours (and NO crackheads!!)

There are too many funeral parlors around this hospital.

My wife was at Methodist for a shoulder replacement. The pre-​op and post-​ope experience was good & caring. Nursing staff in the shoulder & elbow ward was wonderful. Food service was forgettable. Ongoing construction made the environs more difficult and noisy than it should have been.

I went here for surgery on my hand 3 weeks ago. Sincerely one of the best hospital experiences I have ever had. The medical staff was knowledgeable, friendly and caring. The hospital staff was organized, safe and not disruptive.
The only complaint I have is that the surgery wasn’t free! But I can dream.

I was in a car accident I walked in to Methodist Hospital waited for two hours in ER finally nurse came I was taking to M.R.I. never saw a doctor no medication I was in a lot of pain. I went home after a month I received a bill for $ 10 346 I think Thomas Jefferson ruins lots of people’s credit this is a robbery

I was not please with the services my mother received during her last visit. She sat in the ER for about 3 hours before being admitted. After testing we found out that she had a heart attack and was not aware. My disappoint with Methodist was the long amount of time that my mother had to wait in the ER. When she arrived she checked in and explained what she was feeling and I guess to them she was not displaying the signs for what they deemed triage. She could have died in the waiting room and this was not ok. I expressed my concern and disappoint and of course I was met with a load of apologies. However, that was not goo enough. They need to reevaluate how they admit and go through potential patients in the ER. After she was admitted they took very good care of my mom and I was happy with the treatment she received.

This is actually pertaining to my own visit sadly, but, I did get quality care aside from a little long waits for doctors and nurses to return to do what they mentioned before walking away.
Tuesday night/​Wednesday morning I took a tumble down my stairs and practically smashed into my hardwood floors. Did I miss a step? Did I slip? Who knows, but, I was sober and it was a random accident.
Anyway, my right foot didn’t feel quite well… right when I attempted to get back up. I figured I had just badly twisted and/​or bruised it from the fall since it just happened. I need time to recuperate. I RICE (Rest, Ice, Compression, Elevation) it and fall asleep.
Wake up in the morning and realize my foot has forgotten how to foot when I went to check the full damage. I can move perfectly fine on my left, but, it’s companion is not functioning correctly. Not bending and in excruciating pain. I can wiggle it and all five of its piggies so may just need another day of recovery. Hopping and scooting around it is between laying in bed.
It is now Thursday and things aren’t improving and ibuprofen is ineffective. I get a ride here and register. I am in and out in about an hour and half since I was like fast-​tracked apparently. After many questions, X-​rays, and some waiting I was diagnosed with a broken metatarsal #1 according to my discharge to papers. This is the bone directly above your big toe.
I am overall satisfied with my visit. But, most of all with my nurse who not only was very sweet and gentle as she gave me a soft cast before I could go to my follow up with a podiatrist, but, also helped me with information on finally getting insurance as a result of my injury. I haven’t had health insurance since 2011!
For that, I award them 5 stars.

I sliced my finger open last night through skin & nail.
I wrapped it up tight & walked to nearest urgent care but missed their late hours by 10 mins. Next closest was Methodist ER.
I had to go thru a metal detector & place all metal belongings in a tray airport style. The machine still beeped. I showed my pierced ears & explained I had titanium in my back & that was good enough to let me through. Then you have to fill out a form. Then you register. Then you wait for the nurse to call you. The waiting area is pretty small & all the seats were taken.
The space is not dirty, but not clean either (if you know what I mean).
The registrar and the nurse were nice & patient but when the latter told me & my bleeding-​to-​death finger there were 6 – 7 others in front of me, I bailed, walked to Rite Aid, bought $ 41.32 worth of wound cleaner, sealant, bandages & tape, went home & kept the thing closed tight until I could go to Urgent Care the next day.
You only have a short amount of time to stitch stuff up once it’s been cut open– when the nurse verified it could be about 4 hours before I’d be seen I knew by then my window of opportunity for proper healing would be closed. She agreed but offered an opportunity of cutting it back open at that point.
No thank you, I’d rather wait in the comfort of my own home & have it cut back open by urgent care the next day (That 5 star review to come, btw).
Basically, Emergency Rooms are always a joke. Are there really ever emergencies there? If you really have an emergency, better call an ambulance b/​c that is the only way you’re getting the proper & immediate treatment you’ll need. ER workers have seen it all & it’d take the gruesomest thing to stir them up.
It is my hope that those who are newly insured through the marketplace start learning their benefits & realize the ER is no longer their only option, leaving more seats for others who need it and thus making emergency rooms for emergencies again. Imagine that.

I visited Methodist last Friday for hand surgery. I was scheduled to arrive at 5:45 AM and the handy parking garage in the back meant that I didn’t have to travel as far to the door. When we arrived, the doors hadn’t even opened yet and only a few staff members were there. I signed in and within five minutes, someone came and prepped all of my paperwork and made sure it was all accurate. Then I was sent back to the lobby to collect visitor passes for my parents before we went upstairs.
The nurse who prepped me for surgery was incredibly kind and gentle and answered all of the nervous chatter I had. Then she turned me over the anesthesiologists (I got wheeled all over the hospital in the bed– it was quite fun), who were really funny and reassuring, especially because I don’t particularly like needles/​IVs. They checked my information and procedure with me about a million times and the surgeon also stopped by to mark me up to ensure that I was getting the right operation.
After that, they gave me a shot of something that made me totally loopy and I don’t remember much until I got to recovery. These nurses were also really nice and the one who gave me all of my post-​op directions gave us about twenty minutes of her time. Not once did I feel hurried or pushed around. They also sent me a get-​well card a few days afterward. Couldn’t have asked for a better first hospital experience.

Jefferson is horrible. All of it. Methodist and otherwise. They are never in a hurry to do anything other than bill you. The 1800-​jeffnow call center people dont even want to hear you on the phone. They are rude and interrupt you and do not let you speak. They transferred me to the ER at Jefferson Methodist Hospital (where I was seen initially). The lady in the ER (who sounded distracted and not paying attention to anything) transferred me to an isolated voicemail queue that provided no out other than to hang up and call back. (If anyone else is in this position, the call back number is: 215−955−6840).
When you are connected (in this case to jefferson methodist) there are so many people goofing off in the background that the person on the phone needs to ask for your SAME information 5 times because they are goofing off so much they aren’t paying attention to the people on the phone.
After they finally pay attention enough to get your information correct then they will tell you «oh you are at METHODIST… THATS why I couldn’t see your information.» My response was, «Isn’t this Jefferson hospital? How many flavors of Jefferson are there? Just because you cant read each other’s data is not my problem!»
They took a throat culture from me tuesday and now its thursday. My symptoms are much worse and judging how long it took for them to find my information, they had no intention of even following through with the lab results much less contacting me. To be honest, I wouldn’t be surprised if they took the swabs of my throat and threw the swabs away.
THIS IS WHY PRIVATIZED MEDICINE IN AMERICA IS CRAP. All of these hospitals are more concerned about marketing and making money then they are about treating people. The whole time you are in physical agony, they are transferring you to an isolated voice mail queue or they have you on hold listening to their marketing drivel about how they are such a great provider of health care.
If you want health care, leave this god forsaken country of money grabbing opportunistic hustlers. This is what has become of America. This country and its’ health care system are a bunch of criminal selfish opportunistic hustlers.

This hospital took care of my dad. Excellent care. We walked into the ER and got checked-​in right away and was seen asap. Results took alittle long to come back and I had to go and ask a nurse staff member to find-​out what was taking so long. After asking a doctor comes into the exam room within 3 mins and gives us our results and discharge.
Would have given a 5 star if I didn’t have to go to nurse’s desk to inquire results.

I went to Methodist Hospital a few days ago for an MRI of my brain. I have to say the people in registration were very helpful and pleasant. The process moved along quickly. As for the radiology department again the staff and tech were very pleasant and thorough. The only negative feeling I have was with my IV stick. My inner arm has a very large bruise. However this is not just a Methodist issue many techs and nurses in other hospitals cannot properly insert IV’s. My care and treatment none the less was fine. That’s what really matters.

Worse healthcare provider in the world!

I’ve had two shoulder surgeries here at Methodist. I believe Rothman Institute does most of their shoulder and elbow surgeries is here at Methodist, so chances are if your doctor is a Rothman doctor and you need shoulder or elbow surgery, you’ll be having it here.
I was required to stay two nights in the hospital due to the type of surgery I was having. Being stuck in the hospital is never a pleasant experience, and for me, I can get major anxiety in hospitals, but all the nurses and physical therapists on the orthopedic floors are wonderful and really tried to make me feel as comfortable as possible while I was there. I also appreciated the private rooms and hospital food that was mostly edible.

You’re better off treating yourself or driving down to Mexico.

My wife had Dr. Stephanie Sweet perform surgery on her broken elbow at Methodist — that was a success. Since I was just her ride home, my review is limited to everything else. I thought the whole outpatient check-​in process was very orderly — this reduces anxiety a great deal. The doctors and nursing staff were friendly. There was a waiting area with a tv, high-​end expresso coffee machine, some newspapers, and a clean bathroom. A desk nurse monitored a phone with updates from the OR. I was very impressed with the setup and the people at Methodist.

Just went there tonight because my doctor advised that I go to an ER and get a steroid drip + more neb treatments to get rid of pneumonia.
Aside from the fact that I was forgotten about and so fucking stressed that I started crying out of frustration, I’m pretty certain that Methodist wrongly diagnosed me. The nurse — who was otherwise fairly nice — refused to give me a butterfly IV in my hand like I asked and was then shocked when the first needle popped out of my arm vein; she then re-​stuck me in a pretty painful part of my arm and I have two lovely HUGE bruises on my arm. Oh, and she also forgot to get my friend who had come to keep me company, which kind of upset me. I mean, come on. I don’t mind hospitals, but they aren’t the most pleasant place in the world for most people and most of us really don’t like going to them alone. When you bring a friend/​partner/​spouse/​parent/​family member, you’d like to know that they can come and keep you company.
I don’t think they ran my blood or piss tests through and they never showed me/​explained my chest x-​ray to me.
It was all-​around my worst ER experience ever. Try to avoid them if you can.

This place should be the poster child for what is wrong with the American heath care system.
Two years ago I sat in this hospital for four hours before anyone realized I needed help. I was hit by a car while riding my bike and tore my MCL ligament. No one gave me an ID bracelet and I was basically forgotten about. I left and went to Penn.
The staff has little respect for the patients who walk through the hospital’s doors. We have an ill family member that has been treated so poorly that it ought to be a crime.
Truth be told I think the neighborhood meth heads and crack heads get better service than the senior citizens.
The place is dirty, the bathroom in the lobby looks as if it could be a biological hazard and may very well be a breeding ground for some sinister biological weapon.
Plan to sit in the waiting room for a long length of time. Patients are taken by the level of emergency; although I am unsure as to how a woman with chest pain and shortness of breath has to wait while a tweaked out user gets to be seen first.
Steer clear of this hospital in fact steer clear of Jefferson all together. Go to Penn, the place is clean and the staff is attentive and competent.