Oregon Window Co Inc

We walked into Oregon Window Co and placed an order for a mirror. No frills, just a piece of mirror cut to a specific size. We were told it would be ready the following week. We had contractors booked soon after to install it, along with the rest of our bathroom renovation. The following week, we had yet to hear back from them about our mirror. We called and were told it would be ready «by the end of the week.» This went on for a month — calling asking if our mirror was ready, and being told «by the end of the week.»
We finally got a call from them 2 weeks before our contractor was booked to finish up the bathroom. The mirror was ready! Our contractor could go pick it up when he’s ready to do the installation. Low and behold, I get a call from our contractor who is standing in the shop saying they’ve told him they have no record of our order, let alone the mirror.
They finally found the placed order, and made up a story saying the problem was that we hadn’t picked out mounting hardware (this should not have effected them cutting a mirror, one would think) — this was the first we were ever hearing about mounting hardware. The contractor was sent home with a giant catalog for us to choose from, and we were told the mirror would be ready in a day or two. Thank god it was true this time and we didn’t have to wait any longer. But needless to say, originally a week long wait turned into more than a month plus this silly diversion about the hardware, we will never order from here again. And I recommend no one else does either.

Good place to get window or screen fixed. used them a few timed.

I had an unfortunate experience on 9÷11÷14− someone threw a piece of cement through my window (in the wee hours of the morning… I suspect it was a drunk idiot walking home from a bar), breaking the screen and glass completely. It was an EMERGENCY repair situation. I searched Unilocal for «emergency window repair» and came across this listing. With the favorable reviews, I thought I’d call.
I called this establishment on 09÷11÷14 at around 8am. A pleasant woman named Karen returned my phone call about an hour later at approximately 9am, instructing me to obtain measurements over the phone so she could quote me a price and have someone come out. I did so, and she stated that she would send someone out.
I waited, and waited, and waited. At 2pm, I called again and there was no answer. At 3:30pm, I called again and a gruff man answered the phone. I explained that I was waiting on an emergency window repair per the conversation I had with the woman I spoke with prior… he screamed that there was only one person working in the office and that they couldn’t get to it.
What is the deal with these «emergency window repair» businesses? They never again followed up, and I have since repaired my window with a different company.
I would not recommend this establishment to anyone.

Oregon Windows is awesome. I had an emergency situation where the one window closest to the lock on the door was broken. I needed someone fast and called Oregon. Karen told me Fabian would arrive around noon and he actually came 40 min early! He measured and gave me an estimate which wasn’t too bad for a small piece. He got started right away and finished within 10 – 15 min and my nightmare was over! I paid with my card over the phone with Karen after he finished fixing it. I definitely would recommend them to get your windows/​glass replaced or repaired. Speedy and amazing service!

We had a broken window from the high winds the other week. After speaking with two other glass replacement companies who weren’t amenable to either a) my location or b) payment in anything other than «cash, you know, american money», I came across Oregon Window Company.
It was a very pleasant experience from start to finish:
Polite and efficient — The people I spoke with on the phone were polite and efficient and I was able to schedule an estimate for a day and a half later.
Timely — The salesperson arrived within 10 minutes of the quoted arrival time.
Quick, Good Work — He checked out the broken pane, quoted me the replacement fee, and said he could do it right now out of his van if I had about 15 – 20 minutes. And sure enough, 15 minutes later, he had the pane replaced, and back up in the window. He even thoughtfully cleaned the broken glass out from the window sill.
Convenient — I was able to pay by credit card over the phone.
Great business. Highly recommended.