Paulie’s Pizza

This is a nice hidden pizza joint.
Very small inside but they make up for it with the great tasting food. A little on the dirty side but I’ve been in worse.
We got the BBQ Chicken pizza which was really good after a long flight to Philly.

Are you drunk? Are you starving? Is it Friday or Saturday at 3 am and everything on Grubhub is closed? Paulie’s is here for you.
Look, I’m not going to sit here and tell you that the food is great, but I shouldn’t have to. You’re drunk. You just need assurance that the food is edible. And it is. Their pizza is fine if you’re drunk. The cheese fries are fine if you’re drunk. The jalapeño poppers are weirdly *actually* good and I suspect they might be homemade? I don’t know, but I’m not drunk right now and if they were in front of me I’d totally eat them.
Bottom line. If it’s late at night and you want pizza and Rosario’s is closed, you’ll probably not regret ordering from here. It’s a 3 star establishment that I bumped up an extra star because they’re open until 4 am on the weekends.

I’m forced to give a 1 Star but everyone should know these guys are the worst. I was STARVING at 11:25 PM tonight and stuck in my hotel. I ordered a Pizza and a Salad. Here it is 1:00am. I called and told them to refund my money I paid on credit card because the pizza still has not arrived. (I called times in the last 40 minutes and they didn’t answer… I was determined to get someone on the phone if it took till tomorrow). Bottom line… I read the negative reviews and figured it couldn’t be that bad. Oh well… I’ll have to eat a few bags of potato chips!
… 2 weeks later… No return calls and no refund on the delivery I pre paid and never reached my hotel.
How do you spell… t h i e f. Pauly’s

Pizza is very meh with a very salty and bland sauce and rather thick and doughy crust. In all honesty, Penn’s undergrad dining hall has a much better version. The only plus is that they are open until midnight and delivery is pretty fast. Otherwise, go with Rex’s.

Sounds like the delivery may be a problem but I went there and the food and service was good. Pizza was great and also the chicken parm. Price was reasonable. Give it a try.

Pizza is good, fries are even better, chicken cheese steak was very dry.

BE VERY CAREFUL!!! I just ordered $ 50 worth of food. I was told that this would be delivered in 30 – 40 minutes. 75min later the driver shows up. What was sealed (a calzone & salad) were fine. My pasta however shows up looking like someone was eating it, it smelled amazing too! WOW! Not sure I’ll ever order from here again…
However…I just got a fresh order from the owner… at 1:30am, well after they closed! Now, That’s class and great service…

Absolutely horrible! If I’m going to wait an hour I would at least like my food hot. My fries were literally thrown in a plastic bag. I also received such an attitude after waiting patiently to place my order, the woman on the phone was very short and rude. Never again.

So I was in a new City and wanted a late night pizza, maybe I’m too much of a snob, but this was in the top 3 worst pizzas I’ve ever had. Save your money and do Domino’s Pizza Hut, or papa johns.

Decent Pizza if you can catch their mistakes, but I’ll echo «WORST CUSTOMER SERVICE EXPERIENCE TO DATE.» Screwed up both pizzas ordered and then refuses to refund, instead wanting to lecture me on how my (burnt and inedible pizza) is my fault. Then hung up on me when I became angry. When I called back, refused to speak to me.
They routinely screw up pizzas but previously we’ve always caught them (they make gluten-​free, which is why we return). This time, we forgot to look, and my pizza was burnt around 90% of the edges (and undercooked in the middle) and had nothing but tomato sauce on it. My wife’s was ordered (online, so it’s not like they couldn’t READ the instructions) without broccoli (because they use terrible frozen broccoli) so of course, there was broccoli.
At this point, I’ll drive to University City where I can get frozen gluten-​free pizza crust at nearly half the price. I highly recommend AGAINST Paulie’s. Their staff and food is awful.

Opened late on the weekends for a quick bite to eat. Not much variety when we went but can’t go wrong with pepperoni. Ordered by the slice.

WORST FOOD AND CUSTOMER SERVICE EXPERIENCE TO DATE.
EVERYTHING GONE WRONG!
I placed an order for a RARE burger, fries and mozzarella sticks the food arrived two hours later with NO mozzarella sticks, BURNT DRY BURGER and SOGGY COLD fries. I called the restaurant and spoke to Christine the manager after she placed me on hold and hung up on me several times. I must say I have never felt this disrespected as a customer in my entire life.
Christine not only refused to compensate me for the incorrect order and 2 hour wait, never apologized and actually ordered me to return it myself in person since she did not have time for «bullshit» VERBATIM. But continued to offend me by claiming that since they were closing and she wanted to go home to go back and bring it back by 6AM and if I was late she would charge me. SAY WHAT??? Despite the delay and the order being wrong she was the most condescending person I have ever interacted with and It astonishes me she would be a manager treating paying customers this way.
DISGRACE.
Luckily I was able to contact EAT 24 and get my meal reimbursed. The customer support even mentioned having several problems with this restaurant and complaints in the past.
STAY AWAY!

It’s 2 a.m. Saturday morning, girlfriend and I are pleasantly bombed out of our minds. She says she really wants pizza and I agree cause hey, who wouldn’t want to eat some drunk pizza? I launch GrubHub to see all the pizza places that are open in the area and Paulie’s is the first and only one that did delivery. We ordered a regular cheese pie with some veggies and meats. She had her side with her toppings and I had mine. Delivery time was an hour so we popped the question, «Want to drink some more?» 3 a.m. rolls by, I get a call, and we devour our pie. They messed up where the toppings were supposed to go and basically covered the whole pizza with them, but whatever. I was too excited to fall into my food coma. All in all, I would order again only if I was in the same circumstances.

I was in Philly visiting friends for NYE and ordered pizza from Paulie’s (through Grub Hub). Like several other reviews, my food never showed. I even included a note with my order specifically asking that the delivery person call my cell when he or she was close by since the entrance was a tad confusing. Never got a call.
I called Grub Hub and they spoke with the restaurant. Paulie’s refused to refund the order and stated they attempted to deliver every single order. Not sure how that works when I did not receive one single phone call. Grub Hub stepped up and refunded. 10 points for GH. 0 points for Paulie’s.

I am absolutely disgusted with Paulie’s pizza. Not only did they not deliver food 2 hours after it was ordered, but when I called
They put me on hold for 20 minutes while I listened to the workers joking with each other and ignoring other calls. I understand that places are busy, however they would rather joke around with each other and goof off than do their job. Furthermore they made no apologies whatsoever when they FINALLY picked up the phone and were absolutely undeniably rude the entire time. I will NEVER order from them again and no one ever should. This place should be shut down for the worst Costumer service, and for being the worst place that I have ever ordered from.

I placed an order with GrubHub. I called to see how long it’d take before I’d receive it, the woman that answered the phone had the worst attitude ever. She said I wouldn’t receive my food until after 4am. This was over an hour and a half after I placed my order. I told her to cancel it and she refused.
There are a ton of pizza shops in Philly, don’t waste your time on this one.

So I tried General Tso’s Pizza at a Pizza Olympics event and two years later, I have been craving it ever since. I had no idea who made it because I was on some weird pizza high, but I found it! I almost ate at a pizza place in West Phily just to fill my craving, but thankful I didn’t and I found Paulie’s Pizza.
I took three of my friends and they all seemed to love it too!
I haven’t tried the other slices, but why would you need to when this is the best one?
Just get it!

Is it fair to rate a place strictly on your first visit and one slice of pizza? Maybe not, but if you go to Paulie’s for no other reason, go for the General Tso pizza.
My friend was raving about it so of course we had to give it a shot. At the time of our arrival, there wasn’t any General Tso slices available to pop in the oven and serve. Despite the fact that our group didn’t want to buy an entire pie, they happily made one up and let us buy individual slices.
So the General Tso slice is unique and combines two of my loves: pizza and Chinese food. Just an aside, I could only imagine the amazingness of this combo as cold leftovers. Back to the slice, it was large, and covered with General Tso’s chicken, extra sauce, broccoli and pepper flakes. It was sweet, spicy, carby and cheesy. Now that’s a synergy!
I loved every unique bite of my experience. I could go back to Paulie’s to sample their other menu options but they certainly have a show stopper with the General Tso.

Waited ½ hour for my pizza and the cashier forgot to place it. Seriously? She said she was gonna call me! So make sure you keep checking on your order! I ordered the large pepperoni pizza with extra cheese.
Not cool! And sorry, it’s coming is your idea of customer service?

These guys delivered some bullshit to me! First and foremost, it was ground out like ground beef. Secondly it had NO COLOR to it at all, and 3^rd, the only thing that was REALLY GOOD was the off brand name chips! There was no cheese actually on the sandwich that was supposedly a philly cheese steak! I paid my money for this Bullshit and that’s what it was! BULLSHIT! Then the so-​called delivery people come up and say they have no change. KEEP THE EXACT CHANGE WHEN YOU’RE DEALING WITH PEOPLE!!! THEY ARE DEFINITELY OFF OF MY LIST! THEY’VE FAILED THE TEST WITH THESE DRIED SANDWICHES THEY SOLD TO ME!
Imagine sloppy joes with no sauce! That’s exactly what the hell it looked like!!!