It’s been a couple years since my review, so I thought I’d reiterate how much I love this Dr.‘s office. It’s still an office owned by Dr. Pedano(and I have still not ever seen or met her). I see a combination of Melanie Santiago, Nurse Practitioner, Dr. Lisa Silvotti and Dr. Diana Rocks, depending on what my issue is and who is available soonest. Melanie and Dr. Silvotti are still amazing, but Dr. Rocks is a fantastic addition to the staff. She is meticulous and careful– checking things just to be sure, following up just to make sure you are really ok. As an example, I was recently in a pretty bad car accident wherein I probably should have died, but I walked away basically unscathed. I still had a headache and was very sore after a few days, so i went to see Dr. Rocks. She immediately forced me to go to the hospital to get my head and neck checked(did you know you can walk around with some kinds of broken necks? that with the right kind you could be fine and then get nudged by someone or stumble and die??? Neither did I). The secretaries here are also awesome. They are friendly and remember you. They call when they say they will and they always give your messages to the doctors. I have rarely had to wait more than a few days for an appointment, and never more than the next day when i was very ill. I rarely spend more than 10 minutes in the waiting room(and usually only 5 or so). Which reminds me that they recently renovated the front of the office and the waiting room and check-in window are much more spacious and comfortable! As an aside that may not be relevant to most– i work for the city, and we have byzantine regulations about using sick time– Dr Pedano’s office makes getting paid and certified sick time easy. I was very fortunate to find this office, and count my blessings that they take such great care of me!