Rescue Spa

I have always liked this place except for the service last week. I went in for a facial (technically should last an hour or so) and wanted consultation along with a head massage (30 MINS). I told the aesthetican that I have uneven skin and very dull skin and was hoping to get a good facial and was open to suggestions if not the classic. I asked her about the oxygenating facial based on what their site describes. She suggested a bio-​lift (costs 160 dollars as a pose to class which is 110) and says I hate to say that seems like any product you are using is not working for your skin, so we will do a anti-​aging one and «I do have other things up my sleeve». I later see online that bio-​lift is mainly for 40+ age, and I am 31. My head massage was suppose to be 30 mins and she had that done in 5 mins or less. When I asked her if the massage was done. she says.yep! Then she went to explain that she wanted to add light therapy to my skin which is an additional 75 dollars (and left me under the light for 20 mins while she allegedly went to prepare samples when she actually she comes back after 20 mins and then prepares the samples). The massage started at 10.15 for a 10.00 am appointment and I was out by 11.15!
Also, she did the bio-​lift which by the way only included the cheeks and chin and not the forehead which is a problematic area for me. So all in all, for a 190 dollars, I am certain I could have had a much better service. If I ever do go there again, I will make sure that I ask for someone but this specific lady whose name I do not want to name in a public forum.

Another disappointed Bay Area girl. What is wrong with this spa?
I only see one person for massages and they are based in SF, my experiences with massage have always been pretty negative except with my masseuse. So when I travel for work or play I usually just book a facial and a back facial or a body polish.
I booked a full facial and a back facial with Rescue the day before, since this icky, humid weather is ruining my skin. They said they would be unable to do them at the same time but could do them the same day. Fair enough, I really only enjoy spas for their other amenities like steam rooms, relaxation lounges, hot tubs etc. And I figured I could use such amenities during the break.
I arrived early, as one dose for a spa day, and was escorted into the waiting room where everyone else was in their robes and told to wait there for my esthetician. I figured surely someone else would come to show me the ladies lounge where I could change and leave my bag.
Nope, after a few minutes I realized this wasn’t going to happen so I went back to the front desk and asked where to find my locker. They explained facial clients DON’T GET LOCKERS? What? I requested one anyways and was led by another woman into the locker room where she looked around helplessly before declaring they were all full and I could just leave my bag in the facial room… Not only that but she took my water back? How much more rude can you be?
This was not only awkward but embarrassing and felt like a really big scene in front of all the other women. I was mortified but went back to the waiting room to wait…
My facial was actually pretty great, I enjoyed her and she walked me through the services and made sure I was ok with extractions etc. And offered samples to take home and treat a particularly bad blemish.
I was led back to the waiting room and realized I had 90 minutes!!! before my next appointment. I was expected to do what? Stare at the wall with my purse, in my street clothes?
I hadn’t washed my hair and had no makeup in hopes of getting to do myself up in the locker room before heading back downtown.
I was livid, but politely explained to the front desk that I had no interest in my second service if I couldn’t access the amenities. The girl looked mortified that I’d been denied a locker but the managers only attempt at atonement was to give me one now? Like making a larger scene would make me feel better?
If I’d known I’d get treated like an actual guest if I booked a massage I would have, and I would have payed more for the facials than most of their packages, so why I was snubbed I do not know. They really need to re-​examibne their no amenities policy for facial clients and at least OFFER a locker. And don’t book so many clients that you have no lockers for them! That’s overbooking and in poor taste!
I paid for my first treatment, didn’t receive my samples, because why bother at this point, and tipped my esthetician before taking off.
I’ll be sure to never come back and let any visiting friends know this place is awful.
Can’t wait to go back to Spas in California.

Had such a wonderful experience at Rescue Spa today! Highly recommend the facial… rejuvenating and relaxing and excellent service all around!

This place should be renamed sanctuary. The spa is situated in the midst of busy downtown Philly but trust me once you step inside the outside noise is silenced. When you enter the spa the reception area will be directly in front of you. To the right is the salon and to the left is the beverage bar and spa. After I was greeted and my coat taken from me, I was asked if I wanted a beverage. There is a staffed beverage bar that also has snacks (all included in the rate). I was then taken to the Wash Room where I was given a locker (digital key) that contains a robe and slippers. This room also has sinks, a shower and bathrooms. After slipping into the robe and slippers I exited into the waiting area. The waiting area is a lounge with plush pillows and sofas.
My services for the day were: Aromatherapy massage, Reflexology, Rub and Scrub, Facial, Manicure and Pedicure. The body services were performed by Beth. There aren’t enough superlatives to adequately express how I feel about the services that I received from Beth. When Beth lays hands on you it feels like communion. I felt like I had entered into sacred space. It was beyond what I was expecting. I have had spa services all over the world and I have many points of references. This is by far one of the top spa experience I have had.
Sylvia did the classic facial and a chin wax. The wax they used was specifically designed to be non-​irritating for those getting a facial. It was my first encounter with this type of waxing procedure. The wax is applied directly to your face and removed without the strips of paper. The wax is gently peeled away leaving your face hairless and smooth. The facial was very good and I left with glowing, non-​irritated skin.
Lastly, the manicure and pedicure were done by Brittany. The salon is clean and they appear to be on top of their sanitation game. The staff were engaging and I felt very comfortable in the salon. While I was having the pedicure the beverage lady came and asked if I wanted my tea refreshed. Throughout the day she made sure I was hydrated. I wish I remembered her name because she was so sweet and kept me hydrated.
I live in New York and understand that a Rescue Spa will be opening here. I told all of my friends about this spa and we eagerly await the opening.

this review is in reference to business practice; a friend purchased a spa package for me when my first son was born, very generous and sweet of her. Long story short, csection complications, motherhood, 2 moves and storage /​movers nightmares. I could not find the physical gift card until this year from time we moved over 2 years ago, I tried to make an appointment without the physical card, they informed me I need the card and number on the card. I call now to make an appointment with the card information and they inform me now it expired after 1 year of issuing and they cant find the gift card in the system.
Cautionary tale for those thinking of buying gift cards or who currently need to redeem one. I would expect more from a «top» tier spa.

A wonderful facial with Sylvia — gentle extractions (but thorough), wonderful atmosphere. They were kind and attentive. I will be back!

I was visiting from CA and decided to have a Bio Lift Facial with Jeni D. This was hands down the BEST facial I have had in 10 years. I am very particular being an esthetician myself for 16 years. Everyone in the lounge area stopped me and asked me what I had done. The experience from the time I checked in until I left was superb! Can’t wait to come back.

Beautiful Spa! When you enter this spa, the décor is contemporary and a little southern in some of its furnishings. As the elevator door opens to the 3^rd floor, the reception desk awaits you right as you walk in. The staff are accommodating and friendly and they will even ask to take your coat for you. To the left of the counter beyond the wall, there is a small two seating waiting area that has some beverages and light refreshments as a complimentary piece to this spa. You can even BYOB! So, this is absolutely great for those bachelorette spa parties that you want to have. There is something for everyone here from sugaring to manis, pedis and the works. Maybe the only difficult piece is finding parking in the area since it is just so busy. They also have a wide array of beauty products that you can shop from and of such high quality.

I wasn’t sure about ordering the Biologique Recherché P50 lotion from here because many reviews say that it is impossible to order online and very hard to find in the United States. This product has been raved about by many. Luckily Rescue Spa is one of the only places that sells it online. The shipping was fast, packaged well and included a handwritten note (I’m a sucker for those) and free samples (I love anything free). So happy to have found a place that sells P50. I definitely recommend this seller.

Beautiful spa, polite front desk and neat handling give the spa the two stars but my first time experience at the Rescue Spa has sadly left me dissatisfied and sourly offended.
I booked a pedicure appointment for me and my husband as a Valentine’s Day gift. Hubby badly wanted a pampering for his feet but was too hesitant to go to a spa by himself. I warned the staff about my fungal toe before hand and they said it was fine.
Hubby’s experience was right on. Gina Riccioli who did my pedi was good at her job but made me feel very ignored and discriminated. I don’t need someone to sweet talk to me but if she doesn’t utter a word with me and does not look me in the eye throughout my appointment, but doesn’t stop yapping to the very next client, yes I feel discriminated.
There was no follow up after my pedi, she would check on the rest of the clients if they needed anything, if their nails were dry, but for me, I got nothing. For $ 140 price that I paid for two pedicures and for looking forward to a relaxing satisfying happy Vday treat, my experience has only been one big disappointment! Never again will I go to this spa.

paid 110 plus 20 dollar tip only to realize I only got a 40 min massage. I’m so angry. that is such a rip off. front desk is rude and the sauna and steam shower are tiny.

The facials I get from Chrissy are hands down the best ever.
A little history: I started experiencing problem skin in my early 20s and nothing was helping. I tried everything except medicine: diet, supplements, natural skin care, non-​natural skin care, dermatologists. I was so upset and self-​conscious and truly felt hopeless about the situation– the only thing that has made a difference was Chrissy.
From our very first session, I felt like she understood and empathized with the emotional trauma (no joke) my troubled skin was giving me and worked her magic to bring my skin to a point of near-​normalcy! I only see her, and I see her on a monthly basis. It’s like therapy and a doctor’s appointment all rolled in one (in the best way possible). Besides being a skin-​care goddess, she is so pleasant and kind that I feel that she’s a friend!
The spa itself is gorgeous. It’s inviting and I am almost always offered a tea or water upon arrival. The treatment rooms are clean and relaxing and they have the equipment and tools and skill to really make a difference for your skin, and it shows in mine. Some spas only give you a face cleanse and massage, which is nice but I can do that at home. Rescue offers me what I can’t get at home: obvious, beautiful results– and I love that.

I followed the fabulous Liz here last year and have been really impressed by this place; they go the extra mile to make clients feel welcome and pampered with drinks, nibbles, and a soothing environment. Maria does an incredible job with threading – my eyebrows look fabulous thanks to her careful shaping! (She’s a little pricey, though, but for something as important as good eyebrow work it’s worth it, in my opinion.)

wonderful facial, the best I’ve ever had — especially with my skin problems and pore issues. Also gorgeous place and sweet service beginning to end. And don’t leave without p50!

Magda performed an extraction on my nose, without my consent and now my pores are permanently enlarged and collapsed. After multiple back and forth emails where I was asking for their help to fix the damage they did to my skin, they tried to make me purchase products, 7 of them! Now, they are denying they are responsible and even said that the pictures I sent them, show no damage. Shame on you Rescue! I posted a before and after pic on the photo-​feed here. To those with similar experiences, reach out if you want to share your story.

I highly recommend Maria for eyebrow/​eyelash tinting! She did a great job and I will definitely go back to her in the future!

My husband booked a massage for me and the massage itself was wonderful! After checking in, I was pointed in the direction of the locker room which was a bit crowded with 5 women. The bench in front of the lockers only accommodates 2 people so I had to wait a few minutes before I was able to snag the last available locker and put on the plush robe they provide.
There was no intake form like most spas have, but my massage therapist asked a lot of questions. When I told her I was pregnant (I don’t have a belly yet) she seemed surprised and told me she would need to perform a prenatal massage. She explained the difference is that the heated table and hot stones are not used, and the calves are not massaged… And these exclusions cost an additional forty dollars. She asked if I was ok with that, which actually seemed unreasonable to me, but I was already there and ready for my massage so I said ok. I have had prenatal massages at other spas in the past and none had such a steep surcharge.
After my massage I headed back to the locker room, and was really looking forward to taking a shower alone, without my water-​obsessed toddler for once. While they had toiletries available, they did not have a hair dryer so I sadly opted to forgo showering and walking across town with wet hair in January:(
Overall while I have no complaints about the massage itself, it was not superior in any way to other nice spas in the city, and the amenities provided were lacking. How hard is it to provide a hair dryer?

I got a terrible manicure today and when I told the girls behind the counter that it was sloppy they took a look and agreed. Without hesitation I was offered a freebie gift bag and then handed an invoice to pay for the service. $ 65 later plus tip I left feeling pretty insulted. If they had a rookie manicurist maybe lower the rate or at least inform the customer that they have an apprentice. I would have gotten better service at a cheap nail salon for half the price. I guess you could say I need rescue from rescue spas manicurist… Ugh. Can’t emphasize how crappy it is to overpay for such amateur service.

I’ve finally found my spa! I recently moved to the area and have been searching for the perfect place to settle into. Most importantly, moving meant leaving my esthetician of 13 years. Not only is Rescue Spa an overall fantastic experience, but I’ve now found Jeni for my routine facials. She has a great personality, and is knowledgeable, thorough, and very attentive to the nuances of your skin. Regardless of what kind of facial you book, she’ll be sure to address any issues your skin needs. And she always assembles a bag of samples before I leave. I couldn’t be happier!
The front desk staff is friendly and helpful, the location is great, and it’s an absolutely beautiful spa. The changing room is serious icing on the cake with a sauna and steam shower, so be sure to reserve some time after your treatment to relax in either or both!

My favorite Spa of all time! Everyone is so wonderful and the services are first class

I’m not a fan of the average nail salon due to my sensitive skin & the air quality & hygiene practices of most eatablishments. However, since I hate doing my own mani/​pedi, I’ve decided to start outsourcing those parts of my beauty routine to the professionals.
I made an appointment for a classic mani/​pedi at Rescue Spa because they only do regular or even eco-​friendly nail polish. No gel, no acrylic, no airbrush & no harmful drying lamps. Yippee, perfect for my sensitive skin & the environment (sort of).
The place is beautifully decorated and pleasantly fragrant. I took advantage of the tea & fruit infused water in the lounge while I waited to be seen.
My appointment started a few minutes late, but I didn’t mind because I was in such a gorgeous room sipping on delicious tea & flipping through a cookbook.
Ty did both my mani & pedi. I was curious about what the difference between an average mani/​pedi & a spa mani/​pedi would be & they are as follows:
Pedicure
1) Chic & comfortable chairs. I am not a very large person so those chairs that give you a back massage at average nail salons do nothing but push me out of the chair. Awkward!
2) Fresh instruments without having to ask for them.
3) Luxurious products. Everything Ty applied to my skin felt so wonderful!
Mani
1) There’s a nice pillow covered in soft linens that allows my arms to be comfortable throughout the entire manicure.
2) Luxurious products. Similar to the products used in the pedicure, the lotions & potions applied to my hands felt & smelled wonderful!
Ty was fabulous! She didn’t try to secretly steal my cuticles & asked before clipping a few hang nails. Ty also made sure that the colors I selected were okay by doing a test on a finger or toe. She didn’t scrub too hard or scratch my leg. And her leg & foot massage was just the right amount of pressure. She really understood me when I told her that my skin is sensitive.
I probably sat in the lounge for an hour after my appointment to let everything dry. No one rushed me & they kept the orange water coming!
Rescue Spa left me feeling relaxed & pampered. The $ 65 mani/​pedi was well worth it & I most definitely will return! Five stars!

A tranquil sanctuary when nothing else in your life seems to be going right. I think I’ve discovered my go-​to for when the stress is just all-​consuming. No retail therapy for me anymore; I’m gonna be saving up for FACIALS (and food). The minute you step into the space, you just feel at peace. The ambience is great as it sets the tone for the rest of your appointment, but I’m just going to jump to the facial. I got the mini, which I regret because I didn’t want the 30 minutes to end. I can’t speak to everything that my wonderful esthetician did (her name is Suzanne I believe, and I’d definitely recommend her). Her hands were magic — perfect amount of pressure and the kind of pain that feels good. I felt cleansed instantly. The products she used were magic as well, one of which was something called p50. I swear by it! Every time I washed my face after the facial, it was like touching silk (note: I’m not talking about my skin, it truly was the after-​effects of the product that Suzanne applied to my face). I’m returning for sure, and will definitely get the hour-​long treatment. This was without a doubt one of my best, albeit short, spa experiences. Rescue spa, thank you for (… Wait for it…) rescuing me!

Yesterday was my first visit to Rescue, using a gift card. It was a great experience. I had a prenatal message with Venus, who did rescue me from a coughing fit mid-​massage with cough drops. We otherwise would have had to abort! Very gentle, will probably request a bit more pressure next time. She was great. Next I had a classic facial with Suzanne and my skin felt fabulous after. I have very dry skin, especially in the winter, and the facial was a treat. My skin usually sucks up anything I put on it but this facial with P50 left my face feeling soft and supple. Finally I had a manicure. Generally I go for a gel manicure just because I know my nails will be dry before I leave the salon. Otherwise, I always smudge them. However, I had a regular manicure at Rescue, finished with drying drops, and I actually made it home sans smudges. Very nice nail shaping and a great selection of polish colors. Will continue to go there for manicures as well. Scheduled a facial for next month on my way out! Highly recommend if you’re looking for some pampering!

By Rittenhouse Square, this spa appears to be one of the more upscale spots. The atmosphere is nice, although you might easily pass by the building the spa is in. I have been here for waxes and make-​up application, but I can’t say that the services are above and beyond anything I’ve experienced at other salons. I actually was disappointed with my bikini wax and make-​up application. I would actually say that the services themselves are average and I haven’t exactly felt like I get treated so well its worth the price tag, most appointments are just in and out. They boast great reviews, but I’m sure I could find another spa just the same.

I have been seeing Monika Kozlowska at Rescue almost every other month for about 7 years now. I have gone for classic facials, bio-​lift, micro-​derm facials and once I splurged for the luxe facial. Monika is amazing. She has helped improve my skin in ways I can’t even describe. She gives and amazing facial, always recommends the best products in my price range, and is an all around please to spend time with. Monika also gives the best Brazilian bikini wax you could ever ask for — quick and painless! I highly recommend this spa (it’s not as expensive as you might think it is given the space and location). The staff is friendly and knowledgeable, my appointments always start on time and it truly feels like an escape for this full-​time working mom.

I’ve always thought Rescue was a beautiful space and top notch spa. They offer all your spa services, as well as LaSeR HaIr removal, at a fair price. I’ve been offered numerous samples of lotions, serums and masks from brands such as Biologique Recherché and Valmont (my favorite).
I landed at Rescue because they hired my one & only esthetician, Suzy, who I have followed for years! Not only are her services above par but I more than look forward to being in Suzy’s presence. Their is something to be said about her and the positive energy she transfers.
Seeing Suzy at Rescue is therapeutic for me; and contributes to a healthier, happier mind/​body/​soul. I absolutely love her, as well as her services and leave feeling better about myself as a person and the way my skin looks! I always feel a connection to Suzy beyond her services. What better way to leave a spa!

I found Rescue 8 months ago through a friend who has been going here for awhile. After seeing her results from facials and her beautiful eyebrows, I gave Rescue a try and have never gone anywhere ever since. I live in DC and come up every month to get my eyebrows colored and threaded by Maria. My eyebrows have never looked better. Over the last few months that Maria has been shaping my brows, they look fuller, cleaner, and more beautiful than I though possible. She is ranked #1 in Philadelphia for eyebrows — I highly recommend her and Rescue. All services I’ve had here are phenomenal and the staff is professional and friendly.

My husband and I came here for our anniversary and each booked massages and facials. The location was great, décor was relaxing, clean environment, and staff was really friendly. We didn’t have treatments in the same room but we were able to meet in the lounge between appts so we sipped on some cucumber water while we waited.
Both massages went really well, were seriously luxurious and nothing was spared. My husband wanted a really aggressive deep tissue massage and he thoroughly enjoyed it although he said his masseuse could’ve applied more pressure (not sure who he had). Facials are seriously dreamy. It’s an ultimate pampering experience and the estheticians were so gentle. The products used were really nice and we both left with some samples.
It’s also in a great area near lots of shopping and eateries so grabbing breakfast before or lunch after is made really easy without going far. We were visiting from NYC but we’d have no hesitation coming back here for a lux spa experience.

Took my mom for her 60^th, everything we had was fabulous. I had Meg for mani pedi, Connie for a facial, and Heidi for my aromatherapy massage. All of them were hands down incredible! Truly wonderful services. My mom was amazed as well!
To top it all off the space is gorgeous, very beautifully decorated. Definitely will be back, and I definitely will request these three ladies.

I really enjoyed this place. I came for a spa pedicure, the service was great, the nail technicians are really friendly & professional. They have a great selection of polish, and refreshments ranging from cucumber water to cappuccinos. they don’t offer gel manicures and that’s there only downfall other than that it was the perfect spa experience with my friends, can’t wait to go back.

March 2013
For my birthday, my sister got me a gift certificate to Rescue Spa, for a total Bliss sampler package. That’s what you get for being the most amazing big sister!
It was a relaxing day, but not-​so-​great to go back again. Also, one will be paying through the nose, for mini-​massage, mini classic facial, and classic mani/​pedi. It was $ 175 for the total Bliss sampler package (I think now its $ 180.)
Rescue Spa got an excellent location, beautiful spa, and some friendly staff, so don’t get me wrong, I didn’t have a total bad experience, but something was off.
Three Unilocal

I’ve only had facials here with Vida so I can’t comment on other services. I’m 33 and my most recent
submittal suggested I was 24. I won’t tell you what kind of facials I book because I don’t want the secret to get out but you might get it out of Vida.
I respect her honesty, when she doesn’t think a product/​service will work for my particular need she tells me flat-​out not to waste my money. She’s caring and her energy is comforting and calming. My pores are smaller since I’ve met her, people have asked me what products I use on my face, my coworkers can’t quite figure out what’s «new» with me because the results are subtle but noticeable. I don’t even touch a bottle of foundation anymore and I owe my youthful appearance and great skin to Vida. Thank you, girl!
Cons: Parking is a b-​tch!!!