Rudi’s Formal Wear

Great service! They were helpful with fitting the groomsmen and helping look their best. Excellent service and tuxedos!

My boyfriend was attending a formal event, and we decided on Rudi’s because we received a coupon for $ 50.00 off. After selecting an all black tuxedo with a silver jacket, we paid and left. Luckily after the coupon we paid $ 140 so it would’ve been almost a $ 200 tux rental without it. They said since their schedule works a certain way we would have to come in the night before the event to make sure the alterations were correct, and could come any time after 5:00pm. (Cutting it quite close!) We came in the night before at 7:30pm only to be told that it won’t be ready until tomorrow and someone (the woman we spoke to didn’t know who) wrote the wrong day. Angrily leaving the store, I knew I wouldn’t be able to go with him the following day (day of the event) to make sure everything was ok. After receiving his tuxedo he came ready in a tuxedo with the WRONG colored jacket and RIDICULOUSLY short sleeves. We went two days later (today) to return it and I was told someone must have written the wrong jacket color, and she herself fitted him to make sure everything was ok, and proceeded to ask if he wore his cuff links! We only received a $ 10 security deposit back. Needless to say, I will not be returning here ever for their business. They took NO responsibility and went on their way with our $ 130.00.