I have been here a few times with my kids. My very first visit was a consultation and Dr. Cohen was great. He covered all my concerns and went over insurance info. I ask tons of questions and he kindly answered with a smile. I booked for both my kids and was given info on how to check-in, schedule and payment plan info. All info covered was great. The very first appointment my kids got their impression(measurement) done. Second appointment the braces went in and the doc heard me talking to the kids about brushing their teeth really well. He gave them each a fluoride prescription. I was happy that he was attentive and heard my concerns. Within the first week of the braces were in both my kids teeth were straighter and closer to filling in their gaps. I was amazed. Even thinking I might get braces in the future. Lol. Their next visit they checked-in and got tighten. My husband took them and it was in and out. Today, I take the kids and the do it all receptionist, billing, check-in and check-out person was super pleasant and great at her job. She handles business when it’s busy upfront. Amazing woman. My kids braces were tighten today. It was also in and out. Very quick. I can’t wait till yet braces come off.