Suite Extensions Salon

Today was my first time at the salon. Wonderful experience. I was made to feel welcome and comfortable. The entire staff was polite, enjoyable, and friendly. But to the most important part… My sew-​in extensions look and feel great. My stylist, Quatiya did a fabulous job! I will most definitely come back! This is saying a lot because I traveled from far NE Phila to this location but we’ll worth it and will do it again. Thank you to the staff and Quatiya

My sister and I have been going to suite extensions for about a year and half. In the beginning the service was amazing, but as with all good things they don’t last and they spoil. My sister went to suit extensions on Wednesday with an appointment. She asked for Claudia but she was informed that Claudia left (all of their good stylists end up leaving because of the terrible work environment). Jasmine did her hair. Jasmine braided her hair so tight. She complained but the manager and the stylist did not take her concerns seriously. My sister has been getting professional weaves for a long time and she knows how it is supposed to feel. My sister began to feel extreme pain and lightheadedness as the weave was being sown to her hair. She consulted with the stylist and her concerns were ignored. She went to the bathroom crying as she called me. I am in the medical field and know the serious repercussions of incorrect installation of extensions. I called the manager myself on the phone. The manager and I came to an agreement that if my sister woke up the next morning with the same pain, that she can have another stylist redo her hair. I did not trust them to redo her hair at that time, because all of the stylists there did not want to finish Jasmine’s work. My sister went home and could not sleep that night, because of the pain. My sister went back to the salon Thursday morning at 9 am when they opened. Of course no stylists were there. My sister had to wait 45 minutes for the first stylist to arrive. Once the first stylist (brandy) arrived the management refused to pay her to redo my sister’s hair and wanted my sister to pay again. That was not agreement we had on Wednesday. The manger Nelly finally agreed to pay Brandy for her work without my sister having to pay again. As she started to get her hair done, my sister got bullied by various staff members. Nelly talked about my sister in front of her face. The owner then came and yelled at my sister and embarrassed her in front of the other stylists. She called her «tender headed and that she should of dealt with the pain». Last time I checked the owner is not medical doctor so I am not sure why she is diagnosing my sister. Brandy was an angel. She made my sister feel very comfortable and had a her leave with an amazing style. In conclusion, Suite Extensions needs to teach their management how to act professionally. Being rude will not keep your customers or stylists. The owner also could take some etiquette classes as well. I am so upset on how my sister was treated that I will be calling the Better Business Bureau.

This salon could definitely use a few lessons in customer service and professionalism, but even so, everyone here has always been very polite and no one has ever been rude.
My first experience here was a DISASTER. I called in on a Wednesday morning around ¹⁰⁄₁₀₃₀ and made a same day appointment for 1pm. I arrived right at 1, was greeted and asked by (who I now know is) Jeff to have a seat, and told that someone would be right with me.
2:15 rolled around and I was still waiting (in the front waiting a area where everyone gets their hair done — not in the back near the coat rack and TV).
Another customer arrived around this time, and took a seat next to me. 15 minutes later a stylist walked over and asked her if she had an appointment, to which the customer replied no. She then asked if I had appointment, to which I replied yes — mind you I did not have an appointment with any particular stylist.
Well, the walk-​in customer was taken before me, and the only reason I didn’t get up and walk the hell out sooner was because I desperately needed my hair re-​done.
Finally at 2:55 I was seen. The stylist apologized stating that she thought I was waiting on someone specific. I told her that I had my hair done 2 days ago and that it was a disaster –I needed it taken down, hair re-​braided, and the hair sewn in as a versatile style. Despite telling her I had just been washed and conditioned 2 days ago — she insisted that since I was re-​installing the hair already in my head, she didn’t have a choice. In addition to taking FOREVER (it was after 7 by the time I was done) — the sew in was worse than when I came in — it was not a versatile style I could put up in a ponytail or bun, and there were visible lumps and bumps. And not surprisingly — at the end of the appointment the stylist apologized for taking so long, citing that it was her first day there.
My second experience here was much better, and the only complaint I have is that I had to wait WELL beyond my appointment time — over an hour. My stylist was Jeff, it turned out that he ended up having two appointments booked at the same time. But all of that aside he did a fabulous job. He didn’t braid my hair too tight and did my hair exactly as I asked.
From here on out, in order to avoid a wait, and in order to avoid being stuck with another stylist; I will just have to make sure I book directly with Jeff, and book his first appointment of the day.

This place is great! I am so happy with my hair. My stylist Brandy did everything I wanted! The price was great and I left looking great. Additionally, I was done in less than 2 hours. I sold on this place forever.

I think this salon is very good for the price. They are one of the only people that give 50 $ sew ins which is GREAT

I met Quanda at the weave bar years ago and now that its called suite extension, shes still there. I can only speak for her as she has been my stylist for years. Her sew ins are great and last for months. Im happy to have found her and never plan on switching to anyone else. The salon isnt crowded and I didnt have to wait more than 10 min to be serviced. Very easy going and professional staff.

Allean was absolutely spectacular. I had an appointment at 11:00, and was in her chair at 11:01. I came with my hair washed an blow dried, and was out at 1:30!!! She was very sweet. There’s a nice vibe in the salon. She did exactly what I wanted. She’s an awesome stylist. I will definitely come back to her!

No longer the ‘Weave Bar’ and under new management, ‘Suite Extensions’ offers a classy environment with professional service. I arrived at 8:45a on a Saturday and the doors opened 5 minutes before 9a. When you walk upstairs, the décor is dark but feminine. The space is big so you never feel crowed. I appreciate the waiting room in the back so you’re not staring at other customers while waiting to get your hair done. I was called maybe 5 minutes after I arrived. I immediately recognized the stylist (Jerri) from a previous location years ago. She did my weave and we chatted it up. She did not make my braids too tight, I got what I asked for and she was fast. I was out with a full and styled weave in 2 hours. This location has street parking and the street can be very busy the later it gets. As usual come early, come with your hair clean, and clearly state what you would like. I am very satisfied with my service.

Not bad. Got my first weave ever at this spot.
Things to remember — if you’re a walk-​in make sure to go as early as possible. So far I’ve been there twice and have had to wait at least 2 hours before I was attended to.
I’ll be back — the first stylist I used was V — she did a great job. Jeff was great too…6 weeks later and my friends are still complimenting me on the weave.

I went to The Weave Bar this past Saturday. I got the «Premium» which is a sew-​in with complete closure and a net. I ended up getting my service done at the new Gemantown location. The West Philly location already had a really long wait by 9:45am. The desk receptionist informed me the Germantown location didn’t have wait, so I hopped in my car headed to the Germantown location It’s located at the corner of Germantown and Chelton Aves. I liked the layout of the Germantown location better than West Philly location because it is more open and the waiting area is separated from customers getting there hair done. All the employess there were very friendly, cordial, and professional. The receptionists helps you decide what service (s) is (are) best for you and will give recommendations on which stylist you should have do your sew-​in. I was able to be started right away since there was no wait which was great. One of the assistants braided my hair. The assistants actually perform all the prep services (like washing hair, etc). The stylist I had is named Daaimah. She is great! She is fast and can give you any style you want. Daaimah used to work at the West Philly location but has now moved to the Germantown location along with Quanda and Katrina. I’ll definitely go back even though I live all the way in Maryland. I’ll update this review after some time passes to tell how the weave is holding up. I recommend The Weave Bar, especially because of the price.