Tangled Web

Adorable knitting shop with high-​quality products and a good variety. Great staff are all friendly and helpful. They have weekend hours especially Sundays in winter when you REALLY want to knit.

What a great experience!!! I’ve been going to the «WEB» as it is affectionately known for years. I am never ever disappointed. I NEVER walk away without a project large or small. Mary Spratt (owner) and the «ladies» Cheryl and Lizzie are so friendly and always ready and available to lend a helping hand. It’s a wonderfully open bright shop with lots of knitting and crochet goodies all over the place. Mary has devoted an entire floor for needlepoint with the most beautiful canvases. It’s a warm wonderful place to spend an afternoon with incredibly talented people. Oh and did I mention the classes? Everything for the beginner knitter to the most advanced projects are offered. Whatever you need~you’ll find there and most importantly Mary and the «ladies“will never leave you stranded when you have a problem. Look no further~it’s simply the best place to go!!!

My review is only for a knitting shopping experience and does not touch upon their class or other services.
This place is exactly what it says on the tin — a yarn boutique. They carry a few staples — Encore, Cascade, andsoforth — and in general seem to have a ‘highly curated’ selection. When I visited today they were hosting a Lorna’s Laces trunkshow. Overall, samples take up as much space, if not more, as actual stock, and everything is neatly tagged. They even have a corner for seed beads and grosgrain ribbon. The second level has very comfortable looking seating and more needle-​point-​oriented stock.
There were two ladies working today and they both greeted me and checked on me after my second slow lap around the store (wanted to make sure I wasn’t missing anything). Mary rung me up and gave me a solid recommendation for iced coffee at a bakery a few doors down.
I left with 2 hanks of sock yarn, a lunch destination and a general sense of satisfaction. I will probably stop by here again if I’m in the neighborhood again or perhaps for a trunkshow that catches my eye.

A lovely yarn shop and I enjoyed the sock knitting class. The instructor referred to it as ‘sock knitting boot camp’ and I like that. It was an all day class and the premise was to knit one entire sock by the end of the day. I did it and within a few weeks I finished the second one at home. The lighting at Tangled Web is fantastic and the seating is very comfortable.
I shall be back again.

As much as I want to like a yarn shop that is right in my neighborhood, I have been consistently disappointed with The Tangled Web. I don’t think they have a great selection and they are unwilling to order other colors. None of this would be a problem is the people who work there were nice and helpful. However, I have repeatedly found them to be rude and disrespectful. I really hate to write a negative review, but I hope that the staff at this shop will become kinder in the future.

I went away to North Wales a few weeks ago. We spent a day in Philadelphia, and I stopped by this store. I have been to many knitting supply stores in NJ, and this was one of the friendliest places I have been to in a while.
The store is easy to navigate. It felt spacious and cozy. They have a wonderful selection of yarn at fair prices.
Classes are held in the back of the store, and I believe on the 2 nd floor. Also, on floor 2 you enter the world of cross stitching. Again, set up very cozy and inviting?
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Great little shop with a nice selection of yarn, accessories, books, and gear.

Very nice place. Staff is excellent, even if you’re not an expert knitter. Will go again.

By far my most favorite knitting store ever!
I love the classes, knit alongs and just the wonderful camaraderie of knitting enthusiasts!
I took a sock class and learned how to knit fireside socks and they are my go to project for quick gifts, everyone loves them, they are like a hug for your feet! They knit up very easily using the magic loop technique.
I highly recommend The Tangled Web!

My favorite place for some me time indulgence. I have been coming here since I began knitting 15 years ago. I took a course with Mary, the owner, and knit a pair of mittens and the knitting bug bit me from then on. They offer great classes fall, winter and spring for all different knitting levels.
They also have several knit alongs per year. Each week or month the group gathers to work on the same project or type of project. This is where I really learned to knit. Twice I did a «block a month» afghan. I ended up with two beautiful afghans and a lot more knitting skill. This summer I am doing a top down sweater knit along on Saturday mornings. It is a nice group of women to sit and knit and chat with.
The shop is very bright and cheery. The staff are all SUPER nice and helpful. If you are looking for suggestions or need knitting advice or help, they are there for you. And I don’t know how they do it, but everyone there knows your name. It is the knitting equivalent of Cheers.
I don’t bother going anywhere else for my knitting supplies, they are simply the best. Now if I just had more time to knit!

After a bad experience with a less than courteous employee many years ago, I was a bit hesitant to visit again — but loving yarn as I do, and being in Chestnut Hill, I thought I’d give it another chance. SO glad I did. Shelf after shelf, and display after display of yarny goodness! Not only was the selection wonderful, but the owner of the shop could not have been more pleasant or helpful. I live out in Lancaster County (over an hour away) but would happily make the trip again just to visit Tangled Web.

I am new to crochet and utterly intimidated by this place. I had read some reviews before going in saying they are not well stocked, and if two rooms of floor to ceiling yarn doesn’t count as well stocked, then I must be more of an amateur than I thought. They do have a small discounted yarn section at the back of the store, but Michael’s and AC Moore are still more within my price range. I look forward to the day I’m worthy of a $ 24 skein of yarn, and on that day you’ll find me in the Tangled Web.

I can’t weigh in on the children issue that other reviews seem to point out — I have no kids. I went here on a cold rainy afternoon after having a horrifically bad morning and boy that was a good idea. The selection of yarns is absolutely stunning. Pricey — but beautiful. I got several skeins for 2 new projects I’m working on. The staff really know what they’re talking about — this place is definitely a hidden gem. I will come back here regularly whether it is for supplies or for a class. I am excited to try out the knitting lounge/​classroom area as I have yet to do that!

A few Christmases ago my mother-​in-​law got me a gift card here. She lives in NC but found them on the internet. I was apprehensive about the trek since there are stores closer to where I am in W Philly, but I’m really glad I found this store. The staff is friendly but not pushy. I am very indecisive when it comes to yarn and tend to linger for an embarrassingly long time deciding between two different shades. I tend to get the canihelpyoucanihelpyoucanihelpyoucanihelpyou parade at other stores, but not here. They also have a selection of lower priced yarn for cheapskates like me who don’t want to pay a lot but don’t want Red Heart quality. I’m working on a star baby afghan for a friend and it’s turning out so beautifully and is so soft.

I strongly believe in supporting locally owned business but I am afraid I can no longer include The Tangled Web on my «go to» list. I am an avid knitter with a love of fine yarns. The past three times I have been in the store I have been dissatisfied with the selection, as another reviewer pointed out there were empty shelves! In February? Isn’t this the prime knitting season?
I was also shocked by the customer service, or lack there of. On my last two visits I had my very well behaved children with me. They were not pulling things off shelves or running about, my daughter was completely engrossed in picking out yarn for her new sweater … yet I overheard the owner and another employee discussing how «INAPPROPRIATE» it was to bring children into a knitting store. This is a privately owned shop, and if they wish the policy to be «no children» then please post such at the door rather than dealing with a repeat CASH customer in such a juvenile fashion.
Overall, I am truly disappointed. The Tangled Web is my closest knitting store but I will be taking my business online or to Bucks County instead.

I’m not an expert knitter but as a semi amateur, I found Tangled Web to be an excellent place for ideas for the next knitting project. Their selections of yarn seem to be great and you can find a range from acrylic to the more expensive kinds. The biggest selling point for me was that they had equally as many patterns strewn about the store near the suggested yarn with the completed projects right next to it. I walked away with two merino wool yarn and a bias cowl scarf pattern (which was free as an added bonus with yarn purchase) when I had no intention of starting another project.
Great place for all knitters to check out!

Popped in today with a friend who wanted help expanding her knitting repertoire. I was pleased to see that there were several shelves filled with vibrant colors of Manos Del Uruguay and a fresh stock for Rowan Felted Tweed.
We flipped through some patterns and found a great Blue Sky Alpaca hat pattern for her to test out. I still wish they had some of the newer patterns and would love to see some things by Spud and Chloe. The needles and notions were fully stocked this time, too! I’m a bit nostalgic for the way the shop was when I first started going, but all things change over time.

I love love love the tangled web. The staff is super nice and helpful. They have a variety of fairly priced yarns and accessories. They have knit alongs and classes from beginner to advanced. You can also go upstairs and work on your projects and ask for advice or help.
Two reasons I didn’t give 5 stars: they don’t offer many crochet classes and seemed partial to knitters, and I’ve visited 3x looking for j, k, and l hooks and each time they didn’t have them.

Tangled Webb has always been a great spot, but once they moved a few blocks down from their old locale in Chestnut Hill to a bigger, bi-​level studio, I was in heaven. The staff are true yarn lovers, experienced knitters, and great instructors. I took a Mitten Class and a Sock Class here (so enjoy the influx of Christmas mittens and socks as I move up the knitters’ latter from scarves and hats).
They really are there for everyone at every level — «never, ever» beginners to the «fiber artists».

I’m writing this review out of nostalgia. I’ve since moved to NYC where I have to find a new yarn shop and it makes me really miss Tangled Web. The ladies there were so perfect and nice and the yarn selection was fantastic. I used to know their hours of operation so well, and my husband has waited awkwardly on their sidewalk so many times.
This is the shop that taught me how to knit from a pattern and I will never forget how exciting it was. Thank you Tangled Web!

Tangled Web always has a great supply of yarn and a knowledgeable staff. They are helpful and quick to notice finished projects. I feel like the stock always has something perfect for my upcoming project; I just wish they’d expand the sock yarn offerings.