The Bone Appetite

Stopped in here to check out the selection get some presents for my dog for doing a great job at existing. Pup bakery treats are pretty expensive, but cute. Good selection of dog toys and gear. Ended up going with a kong squeaker toy (one of the heavy duty ones). While at the counter I was making a comment to my husband about how it probably wouldn’t last too long with our heavy chewer dog. The counter lady made an off hand comment about how they don’t refund toys which made me feel a little uncomfortable. Will probably come back in the future as it is a well stocked local shop.
Also they have a self serve pup wash in the back, which looks good though I have not used it.

This is a great pet store. I love how friendly the staff is and how big the store is. They have the food I give my pup and granted it is slightly more expensive, I believe it is worth it for several reasons: (1) the service is great, (2) I prefer to support local business, and (3) they always have what I need in stock.

I come to Philadelphia a couple times a year and when I do this place is always on my list. I come here to Bone Appetite with my Aunt Liz and her dog Comet. They have great service and a kind staff! One time when we went in to get treats for my mom and dads 2 maltese dogs they gave the treats to us for free!!! They are very kind people! STOP HERE!!!

Long time shopper since 2005. I like the one female employee with the curly hair. I never had a problem with the male employee named Ben until wed. He was always nice. But today as my dog and I were sitting on the bench outside he walks up with his dog to go back in the store and he starts trouble with me. He was rude and nasty. He said your dog is aggressive which is not true. Then he said if your dog bites my dog I will call the police. That has never happened and never will. Then he said you are never allowed in here with your dog again. I thought where did this come from. We were just sitting outside. Then I tell my friends who work at Green Street Kids what happened and they told me they had problems with him to. Do not shop when he is there. Only shop when the female with the curly hair is working. I did not deserve to be talked to that way. That was my dogs favorite store.

Whenever I drop my dog off at Philly Dog Spot to be groomed I always stop at Bone Appetite to shop around. Several years ago I worked in chestnut hill and was fortunate enough to stop in regularly. Back then the woman at the counter was always friendly, kind and knowledgeable. I believe she may have been the owner. The last few times I’ve stopped in the girls at the counter have failed to greet me or ask me if I needed assistance, even though I was the only customer in the store. Today the girl behind the counter was especially rude. It seems as though these girls have the attitude that they don’t need my business, and therefore I won’t be giving it to them anymore.

Super friendly Staff and Great Grooming with Donna!
All of the employees in this terrific shop have been nothing but kind and eager to help each time I’ve visited. Also, when I called with multiple questions about their groomer, Paige was very helpful and happy to spend time on my concerns.
Yesterday, Donna did a wonderful job grooming my shy Chow Chow. Donna has over 20 years of experience, called me before my appointment to discuss my dog’s needs (the store offered this) and asked me to text her a photo which I did. I found her very professional and caring as she customized her services to meet our needs. The details of her work on my Chow Chow are impressive including wonderful paw grooming. Thanks Donna!
I will definitely return to The Bone Appetite and to Donna for grooming. I have no doubt that I’ll give them 5 stars soon – I just want to have more history with a business before I do that.
I highly recommend them!!!

We rescued our pit mix, Britt, from the Philadelphia ACCT, where we were informed that she had quite a rough life prior to arriving. Thus, we went to work immediately on spoiling her. We brought Britt into Bone Appetite on the first day we got her and had a great experience.
The best part of BA is the bulk gourmet treats section and the bakery. The bakery seriously looks like it’s for human consumption. I seriously considered ordering the peanut butter cannoli. We got Britt a few of the apple-​chicken biscuits and a peanut butter cookie from the bakery. When you had it as rough as she did, you deserve a $ 3 cookie!
Not sure what the deal is with the negative reviews around service. Our experience was quite positive with young man working behind the counter.
Looking forward to visiting again.

Super friendly and knowledgable staff– not sure about the bad reviews but each time I’ve been in with my newly adopted pup they’ve been nothing but helpful!

The Bone Appetite is a charming pet store in Chestnut Hill’s even more charming downtown stretch along Germantown Avenue. This place is more than just any old pet store — it’s a pet paradise!
I came here with my twin sons Bradley and Bryan (B’n’B) in a recent afternoon. I recently divorced with Cynthia, their mother and my wife of 14 years. They live with her in Glenside whereas I live in Manayunk.
Most of the reasons for the divorce lay with me. I worked as an actuary for several years, largely focusing on risk valuation models for parking garage companies before moving on to loss segregation modules for DEB Stores, one of the most innovating and exciting franchises in the woman’s retail industry. I threw myself into my career and grew distant to B’n“B as a result.
I also fear change.
However, I recently embarked on a new career as a writer, working for Contingencies Magazine — a trade publication put out by the American Academy of Actuaries. I had a wonderful creative writing professor in college (Ramapo in Mahwah, NJ) who encouraged me to go that route. And I finally did.
I broke this new to B’n’B at a lunch at the nearby Roller’s Espresso (Truly five stars as well). I told them I did this because I wanted to take more chances. That way, they’ll feel free to take chances with their lives, too.
Bryan has always been happy-​go-​lucky and he has seemingly handled things well. The divorce has been hard on Bradley, who has taken to wearing T-​Shirts that say «I have no real dad» to school. He largely just puts on his headphones when he’s around me.
But this time he took them out. And he asked me if he could become a member of Imagine Dragons (what I’m told is a rock group). I told him that he should go for it. He should go for anything he wants to.
The kids asked me why I brought them to a dog-​themed pet store.
They had always wanted a dog. A few months back, I decided to adopt a cat for them and named him Dog. I got him because cats are easier to take care of and I had a fear of commitment and he’s adorable. Dog The Cat has been a wonderful part of the family.
But since I’m working from home now, and I am trying to change, that Dog The Cat should have a sibling.
We got some toys and dog biscuits. And then we met up with Anna From Accounts Payable from my old job (nice lady — married) who fostered an Irish Wolfhound.
He’s now a member of our family.
And we’ve named him Cat.
We now have Cat The Dog and Dog The Cat. (LOL!)
I would recommend The Bone Appetite to anyone in Northwest Philadelphia who wants to encourage their twin sons to really go for their dreams and to also show they’re making a renewed commitment to their family after divorcing from their mother.

I went here twice. The first time there was a cute little dog on the counter so I made a little fuss over it. The two girls behind the counter looked at each other like I was from mars. Really? In a dog shop? Expect crazy dog ladies to come in! And I wasn’t even being crazy! Just, like, petting it and saying it was cute!
Ok. Decided maybe it was a bad day or something so I went again about a year later. Cashier was moody like she didn’t want to be there. I had chosen a «gourmet» treat for my dog and she said in an unfriendly tone «This will need to be refrigerated immediately!» (it was the middle of July). I assured her I lived 10 minutes away. I’ll never shop here again. Glad to see I’m not the only one who has noticed the unfriendliness of this place.

I really want to like this place because it’s super cute…
But each time I go, I sense negativity from the employees and owner. The final straw was when one employee followed me around the store as if I was going to steal something. I was offended and it was hurtful. So even though I see the cutest things in the window, it’s easy to make the decision to not go in (and to not drop so much money – they’re expensive)!

This place is great. I love that we can bring our dogs inside and they can pick out their own toys! The family that works there are super nice! I love their little havanese that hangs out at the counter! They are pricey but the experience and quality of the goods are definitely worth it!

While I don’t go to stores for my dog to make friends, I have to say that a couple of the staff seem just plain annoyed and/​or depressed to be there. I have to be in the area every Saturday morning lesson, so it is convenient to occasionally run in and grab what i need. Still, while I am an ardent buy-​local kinda gal, I feel no loyalty, alliance or willingness to go out of my way to support or promote them. They could care less whether I come there or not, so I could care less about whether I buy from them or anywhere else. Grooming there was okay — my dog looked slightly better when I picked him up than when I dropped him off but with such lackadaisical customer service, I’ll spend my grooming money at Philly Dog Spot and go anywhere else I can pick up quality dog supplies.

Took our bichon here for a grooming. We’ve been to a few different places to have him groomed. Normally, the groomer shaves him down due to being matter or doesn’t cut him how we’d like. However, Bone Appetite was able to give him exactly the cut we wanted. The grooming staff was very friendly as well. I think we found our permanent place to have him groomed. I would definitely recommend them to anyone looking for a groomer.

Just visited yesterday. Same attitude from the same cashier. The other young lady who bagged my items was very friendly. It’s doubtful I’ll give this shop another try.

Adorable pet shop! I always stop here after going to the dog park or while I’m waiting for a table at a nearby restaurant. They’re open on Sundays, which is a rarity for a lot of businesses in Chestnut Hill. They have a wonderful supply of toys, treats, and the like that you would expect at a pet store. The service is friendly. They have a room in the back full of a wide selection of pet food. I usually allow my dog to choose a treat when we make a stop there– but I know it’s always going to be the first thing she finds at nose level!
I see that they are moving a few doors down on Germantown, and it looks like they are going to offer a variety of additional services for pets. I’ll be sure to check it out!

Super cute store! I’m not actually a pet owner, but I have bought dog treats from here for my mother-in-law’s dog and the dog goes crazy for them. The store has a cute little pet bakery setup with the treats displayed in the glass case. For Christmas, we bought a bone shaped cookie for dogs that was covered with icing and sprinkles and the dog loved it. We left it in the bag and she ended up sticking her whole face in the bag to get the treat. She then sat there for 30 mins eating it. It was great. The treat was $ 3, so I think it is a little pricey, but it is a cute store and fun to buy the bakery treats.

5 Stars because I love that they bring shelter dogs to the avenue on the weekends!!!

Very cute store but by all means a boutique in terms of pricing. Me buying my dog here would be the equivalent of my husband splurging on designer jeans for me.

Here’s the review, straight outta the mouth of my 7 year old daughter:
«This place is the best five star doggie bakery in town. It’s so good. Piper (our dog) would give it two paws up. She likes the home made treats that look like real doughnuts and yummy cookies. We can also get her toys here too but my mom says they’re too expensive and besides, she would eat out of the garbage if she could. But anyway, I like it a lot. And the people who work there are so nice. I want to give it 5 stars. Woooooooo!»
I’ll step in as the responsible adult here and inform you that they have a dedication to all-​natural food and treats for your pets, and that’s cool. But rhinestone collars and doggie clothes? Uhhh, that’s just not how I roll.