I have been shopping with Victor for over 20 years, about as long as he has been in business. He has always been unfailingly polite, honest, and reasonable with his service and his prices. He does treat you like family and does provide a wonderful assortment of very fashionable frames. I have shopped at other optical boutiques but have always returned to Victor Optical because their service cannot be matched in the area.
Nick V.
Évaluation du lieu : 1 Philadelphia, PA
Pros: Victor(owner) does seem overwhelmingly friendly… at least before they get your money. thats about it. Cons: The selection of frames is VERY limited. Compare this store to a real upscale optical store and you will see the difference. Most of the frames they do carry are close-outs. In other words they specialize in older style frames that they acquire at huge discount. However, it does NOT reflect their prices. Their prices are even higher than at most other stores. I made a huge mistake by filing my RX prescriptions at this store. They were supposed to get done in 3 days. When I stopped by in 3 days they told me that they were overwhelmed with orders and simply didnt have a chance to work on my order yet. Another week passed… they never called. When I confronted them again, they actually told me that they lost my frame!!! VERY dishonest people. AVOIDATALLCOSTS! Take your business somewhere else.
Arseny R.
Évaluation du lieu : 5 Feasterville-Trevose, PA
Mady many, many pairs of glasses for my family over the last 15 years, no complaints. If something breaks — Victor will fix it, if glasses need adjustment — Victor will adjust them. On the other note, be sure to handle all paperwork yourself, his helpers are not the best around.
Zanna H.
Évaluation du lieu : 4 Philadelphia, PA
Ok I am going to give it up. This is local mom & pop place I go to to make sure my peepers are working properly and are fashionably up to date. Victor and his wife have always been welcoming and helpful in selection of the best frames for your look. They will treat you like family and guide you to a great pair of frames and fit them expertly to your head(which is important if you have slightly uneven ears like me). They have two optometrists on staff and carry a wide selection of designer frames. They have also recently extended their store hours making them all the more convenient.