US Post Office

This post office has created enormous trouble for us ever since we moved into our new home one week ago. They refuse to deliver mail because our box «isn’t at ground level» which has required calling twice and physically going to the office three times now. Every single house on our block has a mailbox that requires a few steps to get to at the front door, and they fail to explain why our house is an exception and why we are being discriminated against. Most recenty, on the third trip to the office, the post worker concluded they must have given our most recent mail to the wrong person. «Or maybe the neighbors». I have never been so angry at a business for refusing to help us or acknowlege any of the problems they are creating.

The woman who works here is a crappy ol bitch. All she did was sit there and talk shit about prior customers. It was really annoying. :(update: 10÷6÷15: I am returning to the same usps and the SAME asshole of a woman is working. She was being really nice to me for a minute (still talking shit about other customers who were not up to her uptight standard) then went sour. Gosh, this woman is just awful!

This has to be the worst place in the world. I’ve been here for 30 minutes to pick up a parcel while watching one person work the counter and two people mosey around doing what looks like nothing. There is a line out the door. Super glad that isn’t a daily trip. This lady Debbie down here is probably the most unpleasant witch I’ve ever come across. Just watched her make this 90 year old lady wait aside on the counter for an unknown reason. Hard to believe people like this have jobs.

I don’t even live in Portland, and have to agree with the locals that this place blows. Came here on a Sat morning and there was a long line with ONE person at the counter. I needed a medium flat rate box but there was none in the display stand. Then I look behind the cashier counter and what do you know, there are med. flat rate boxes not put out. Is it so hard to fill up the bins before you open for business people (and yes, I was there when they just opened, so they didn’t fully stock their shelves)?

This post office is probably the worst in the city, always long lines and understaffed with slow moving staff on top of that. I hate it that this is my local post office and will usually drive all the way to the one on NE Schuyler and 8^th.

Due to the fact that I live very near one post office, spend a good chunk of my work very near a different post office, the rest of my work week near another one, and 1−2x a month have a meeting near yet another location… whew… catch my breath… I feel I can fairly say, based on this random sampling:
This is the worst post office in Portland.
We must accept that lines at the P O are going to be long, and yet somehow this location goes beyond that norm. Because there’s rarely more than one person on duty? Because the nice one talks way too much? Because the mean one likes to describe in slow detail everything you’ve done wrong? Because the dumb one doesn’t know how to do anything without asking the mean one? Because on paper this is a poor neighborhood and we don’t deserve better resources?
Like another Unilocaler, I’ve found the solution is to do my post business at another location, despite the inconvenience.

One friendly, polite guy and one so-​so lady work here, and on a GOOD day, they’re both helping customers. Otherwise it’s only one person and you wait FOREVER. I know it’s not the employees’ fault, but it’s still maddening. Save yourself the agony and drive downtown.

DO not come here. Every time has been a nightmare, but today takes the cake. I had to send two certified mail letters and there was only 1 person in front of me. I was in this post office for over half an hour! Honestly, drive wherever you have to, in order to save yourself.

The Piedmont Post Office may be the worst post office in Portland.
I am reluctantly a regular here. I have a po box, and there aren’t many alternatives if you need to mail a package in North Portland.
Here’s the thing. It’s actually faster for me to DRIVE DOWNTOWN to use the automated machine than to wait in line here. Today, I stood in line for THIRTY MINUTES to mail a package. (There were about five people ahead of me.) The two employees working the front desk are tired and overworked, and no doubt regularly deal with frustrated customers. I get that their job is not the best one ever and I don’t think the wait is their fault. But I wish they would take a hint from the constant lines and annoyed customer base and bring in more staff. I’m pretty sure they know when their busiest hours are.
Here’s what else I dislike about this location:
— You’re on your own to find street parking. They have reserved exactly two and a half car lengths out front for customers: 20-​minute parking. You’ll probably have to park in front of the tow lot (careful!) and then brave your way across Killingsworth which adds another three to five minutes onto an already-​arduous journey.
— Crap hours. It drives me mad they are not open longer on Saturdays. THE DAY MOST PEOPLE CAN GET TO THE POST OFFICE since they aren’t open past 5:30 on weekdays.
— Long wait, every single time. If there are more than two people in line and you don’t have thirty minutes, try somewhere else. No, really. I literally have to hire a babysitter so I can go to the post office.
— As a PO Box customer, they regularly file previous boxholders’ mail into my box instead of taking the time to return to sender. I receive her bills, her correspondence, and various other annoying papers. This leaves me zero confidence that any mail of mine after I leave will ever make it to me, even with a forwarding address on file.
— Today I watched as the employee out back threw boxes 20 or so feet into the large sorting bins. Her aim was impressive! I expect my packages to get tossed around in transit a bit, but this reminded me of that guy’s song «United Breaks Guitars» (youtube!)
We all know the USPS is having fiscal difficulties and facing cutbacks, but I am sad that my only close option for a basic utility, US Mail, is an uncomfortable, time-​consuming experience every single time. One extra front staff person would make a huge difference at this location, as would more convenient saturday hours so people could actually pick up their packages in a timely manner.

This is my closest neighborhood Post Office. Most of the employees in here are pretty nice and personable.
The lines, however, really leave something to be desired.
I really really wish this location would get one of those automated vending machines for the lobby that lets you handle all the postage of most your packages.
Nearby locations like the Post Office on NE Sandy and the one on NE 122^nd have this and I think it helps quite a bit.

Terrible

Do yourself a favor and do what I do, go out of your way NOT to come here. I had been coming here far too many times and finally learned my lesson. My last experience there will in fact be my last experience there.
I show up on a Friday afternoon to pick up a single stamp. Sure I could buy these at the store but really all I needed was one stamp, I had no idea it would be this much of a hassle!
First off, there’s 5 or so people in line in front of me. I guess it was bad timing, oh well. I didn’t get irritated until the lady in front of me starts chatting up a storm about the beauty of stamps and going on and on, holding the line up another year. That’s great and all, but the employee could have still politely helped the next person, given there were only 2 staff members present. Right at that time the other staff member loudly announces ‘I’m going on break.’ WTH? The other staff member points out to the growing long line when she says something along the lines of I guess I could help them, but then proceeds to leave anyway. So she comes back 15 minutes later and I’m STILL in line for my one single stamp. Give me a break!
My little disclaimer, I get it they were short staffed and probably over worked. But the attitude didn’t help and it could at least be noted that the staffing structure and management needs some looking into.

This post office has great service for such a small location. The staff is usually very helpful for such a chaotic place. The only downside is it does not have an automated postal machine which sometimes saves time if a post office is crazy busy.