I went in and was asked«if I needed help» I politely responded«no thank you» as I knew what I was looking for. After that the whole time I was followed around the store by an employee watching every move I made. As if I was stealing something.
Sarah C.
Évaluation du lieu : 1 Glendale, AZ
I visited this ace location about a couple days ago and since then have been debating about writing this review. I went in to buy some equipment for my husband’s tiling business. Of course, when a male employee sees a woman buying equipment he automatically assumes we don’t know what’s going on. Wrong! Both my husband and I built his business and I know EVERYTHING about tiling and the equipment needed. So ACE hardware store, educate your employees to not wrongfully discriminate against women, thus treating them like they don’t belong in a hardware store. That’s unprofessional and just plain stupid.
Jeff B.
Évaluation du lieu : 3 Phoenix, AZ
Needed keys that no one else could make. They were able to make one of them but tried hard to make it happen. The other key is industrial so it wasn’t s major surprise but I wanted to avoid paying a locksmith. The guys, albeit slow, were witty and easy to work with. The best news: the key worked!
Jay M.
Évaluation du lieu : 4 Phoenix, AZ
Normally I would give 3 stars for these typical chain conglomerates. The negative side of Ace Hardware is they are a little pricey, the upside is that they are super friendly and eager to help you find what you need quickly. Since I’m from Wisconsin and I know the value of a good root beer I was pleasantly surprised to find my favorite brand here. Sprecher root beer & other flavors all the way from Wisconsin! Of course I’m going to have to bump the star rating up a notch on this one folks!
Mickey S.
Évaluation du lieu : 4 Phoenix, AZ
Quick n and out is always good when your dealing with hardware stores. The staff are always standing ready to help. If you don’t want to waste an hour or more of your day at your typical big box warehouse this is the place to go to. Not as big of a selection as a big warehouse hardware store but you expect that for the size of the store. They are very well stocked and rarely have to go some place else. Only downside is the parking lot is a nightmare but that’s what you get when your inbetween a frys food and a little ceasers.
No More Yelp N.
Évaluation du lieu : 4 Phoenix, AZ
For a local, smaller hardware store they really pack the merchandise in! Always someone to wait on you and really helpful too. There is a pretty large assortment of stuff you never knew you needed! While smaller than a huge mega warehouse I always enjoy going here because of the excellent service and really competitive pricing. AND it’s a quick drive down the street!
Dominic S.
Évaluation du lieu : 1 Phoenix, AZ
Not sure who I spoke with, some supposed manager. All I needed was to get a pipe cut for a ceiling fan. This person said they only cut and thread pipe they sell. Fair enough, I kindly offered to pay for the service. All I got was a repeat of what he initially said. I will now drive to Home Depot every time I need something even though this store is a half mile from my new home. Great way to lose a brand new homeowner with many needs in the future!
Angie B.
Évaluation du lieu : 5 Phoenix, AZ
Union Hills Ace Hardware is really great. the staff is knowledgeable and if by chance they dont have an item they will help you by calling another Ace and checking for you.