Allegro Music

I live in North Phoenix and have occasionally shopped here since it was A-​Z Music. About a year ago I got back into guitar and have been taking lessons here. I’ve purchased a number of accessories, an amp, and had several of my guitars set-​up at Allegro.
They have a nice selection of guitars and other instruments. Their focus seems to be on student to intermediate players. The guitar selection consists of mostly student to mid-​range guitars. They do take consignments, so once in awhile you’ll walk in and find something special on the wall. The nice part is they professionally set up every guitar they sell, so when you buy a guitar the action is ready to go and playable.
I’ve had a number of guitars set up here, everything from my lower end Danelectros to my higher end Les Paul, Strat, and Gretsch. The set-​ups have been perfect. Their tech seems to care and take pride in his work. There’s been a couple of guitar I had serviced there that had sticker residue or something on them. I received those guitars back perfectly clean and polished without having to ask.
I’m taking lessons from Brian, he’s primarily a classical guitar instructor, although my primary focus at the moment is electric. He’s been great, he’s a very good teacher, and my playing has improved dramatically over the past year. Lessons are very reasonably priced.
The staff has always been friendly to me and I’ve gotten to know them a bit. The main guys are accomplished working musicians who know their stuff. I’ve asked for advice many times and never been steered wrong.

So not impressed. Years ago my son went here for guitar lessons. It was A-​Z music then. It was terrible then and its inconsiderate now. I stopped in on Monday October 21^st, 2015 at 4:30pm. I brought my sons guitar with me. He had broken off a tuning peg. The gentlemen at the counter first asked me if I wanted the tuning peg to match the rest? That seemed strange to me. Of course I do. He said well it’s late in the day, so let me take your number and see if I can order a peg. Ok well it’s 10 days later and I still have not heard anything. I guess I should have known he wasn’t going to help me since he never wrote down the type of peg it was, the size of the serial #. Guess changing the name hasn’t changed the place. So much for supporting a local business. I had the guitar fixed today at Precision Guitar. They were nice, efficient and more than happy to take my money.