I am just now seeing this response from You Mr Ortiz. I have not at any time made any falsehoods or slandered anyone. my lips in those pictures speak for themselves and have not been altered in any way shape form or fashion(nice try though) and for the record I did visit the shaw center and visited with Dr Shaws injection specialist(so you need to get your facts straight instead digging deeper holes and making yourself look worse) Regardless of the back and forth nonsense I just want to make not that I DID get a FULL refund FINALLY and YES various attempts and formal requests for refunds were made via phone conversations and text messages to no avail before I had to request a charge back from my credit card company.