Arena Park Place L.P.

So after enjoying a day at Marine Week and showing my kids some of the equipment we used when I was in the Corps, I took the Fam to Alice CoopersTown for chow. I parked in the lot behind Cooperstown at 1345 hours. Seeing the sign that reads $ 5 to park before 2pm and $ 10 to park after 2pm. Having seen this scam before, I figured I would take the single in my pocket and drop that in the slot. When I was done with chow, I would drop the other 4 $ IF they were honest and didn’t try to fleece me for 10 $ even though I was there before 2pm.
When I left Cooperstown at nearly 3pm, I see a laughable envelope demanding 9 $ with a hand written note saying I only paid a dollar. It also threatened with towing and impound fees which are equally laugh worthy. Then some shrew storms up to me as I am loading my kids in the truck and as suspected demanded 10 $. I give her the option to be straight up and remind her I was there BEFORE 2. And she proceeds to tell me that that does not grandfather me in despite there being no warning of such on their signage. Since it was clear she was trying to fleece me, I decided, they weren’t gonna get a dime more than the dollar they already got. I told her she wasn’t getting anything and she explained that she had written down my plate and would report me to the cops for «theft». Theft requires «the intent to permanently deprive the victim of property or services.» I explained to her she needed to actually read the law and wished her a good day. She again threatened to call Phoenix PD and I told her as I was driving off to go ahead because it is a civil dispute on private property and Phoenix PD wouldn’t bother showing up or taking a report since no crime was committed.
Just so you know, these parking lots are mostly scamsters and no have NO OBLIGATION LEGALLY TO PAY THEM especially if they try this stunt with you. Tell them to take you to court. If they are dumb enough to do so, They will pay a fortune in legal fees only to loose in court.
Now you know! And knowing is half the battle. –GI Joe.

I attended a Diamondbacks game on Saturday Aug 8^th. I have parked in this lot many times before and usually there is an attendant and they have a sign on the street what the price of parking is. This time the attendant was not there yet. It was 12:30 pm. We came down early because we wanted to go to Cooperstown for something to eat before going to the stadium. Without the attendant there we read the sign and it said to pay $ 5 before 2 pm and $ 10 after 2 pm. We paid $ 5 in the slot and proceeded to eat at cooperstown. We closed our tab at 2:05 pm. Have the receipt showing what time we closed it out.
Upon returning to our car after the game, their was an envelope with a threatening message saying car was parked without payment and in violation, I must pay $ 5, my license plate has been recorded and if I don’t pay $ 5 more then they will town me at a rate of $ 175 and $ 20 daily the next time I park there.
Below it there is a hand written note saying thank you for the $ 5, but I needed to pay $ 10 for parking after 2 pm. This is ridiculous and they are threatening me when I did everything by the books. I don’t know why they did this, but I was there 1 hour and 30 min before 2 pm and did what was asked. Just because they didn’t check the box or whatever till after 2 pm doesn’t give them the right to ask for $ 5 more and threaten me.
The worst part is there is no number to call, no address, no nothing. I looked online and they have a non working number listed (602) 253‑6690. They think they can bully people to get extra money and that is not happening. I tried to contact them to explain. I have my receipt from when I ate a cooperstown and I have a witness of when we parked.
Instead I now have to worry about parking in parking lots in Phoenix with the fear of being towed. I am not going to give into the bullying and put money in the box that they do not deserve. I spoke to an attorney and they said to keep the receipt and the envelope, do not pay and if I get towed to then take them to court. It still stinks that I have to worry if I am going to get towed the next time I park.
If I could have reached them I wouldn’t have written this. But since there is no way to contact them and get this resolved this is my only course of action.

On Sunday, September 29^th I drove to Alice Cooper’stown in downtown Phoenix. It was approximately 10:15am when I entered the lot behind the establishment. There is a sign outside of the lot that reads «Pay here in advance. $ 5 before 2:00 pm. $ 10 after 2pm». There was no one outside of the lot /​in the street.
I pulled into the lot and proceeded to spend a few minutes strapping a walking cast/​boot on. As I was pulling the velcro around my leg I noticed a man pulling a gate across one of the entrances. When I hopped out of my car this same individual approached me. When he asked if I had paid for my spot I handed him $ 5. I was surprised when he explained it was $ 10. I pointed to the sign and he said that the sign in the street (WHICH HAD NOT BEEN THERE WHEN I ARRIVED) superseded any sign for the lot. Also, «it was game day». We discussed how the sign had not been there when I pulled him. He seemed agitated by my queries.
I am confused how a plastic sign can be so arbitrarily thrown in and cause so much confusion. However, given my predicament (limited mobility) I opted to pay the $ 10 vs. walking further from other parking options. I was meeting friends and was a little unsure of what else to do. I don’t know the downtown area well and went into the restaurant.
Inside the restaurant I spoke to one of the security personnel. They explained this is not the first time the parking folks have pulled the sign out while folks were in the process of parking. I feel this is not fair. Especially to individuals who may be slower moving due to age or disability.
UPDATE: I filed a BBB complaint ⁹⁄₂₉. However, this company is not BBB accredited. on ¹⁰⁄₉ I filled out a BBB «review».
I have reached out the adjoining restaurant via email and phone to obtain the phone number of the business. I would like the sign to be more user friendly. Awaiting feedback.