Arizona Environmental Progress

Sat thru this 2 hour sales pitch to get slapped with a giant «1 time only price» of 5800.00! They deceived me into getting to do their sales pitch. But I need a water softener so I was willing to listen. Never even gave me the 25.00 gift promised! Dirty Dirty company!!!

Total scam, easily mistaken for a government testing agency, saying she’s collecting water samples for testing. But it’s just a way to collect information. You’re told they’ll call you with the results, but instead they call you to schedule an appt for their professional to come by to «discuss your results», promising a gift certificate for your time. Really it’s for their salesman to come do a long presentation rife with vague stats, a scary newspaper headlines collage, and off handed comments of («though I’m not supposed to tell you this») articles about how studies indicate such & such in your water causes cancer. After an hour went by and we still hadn’t gotten down to the business of cost, except trying to get us to buy into the belief that we’d be saving thousands by participating in their direct marketing program, I’d had enough. I cut it short & said I’m not interested and I went off on him about their sales techniques & deceptive practices. So guess what? There is no gift certificate to Home Depot that was promised over the phone either. He pretended to flip through his papers looking for a form that we’re supposed to mail in for it, of course he couldn’t find it. He said he could stop by again. When I questioned that, he said he didn’t have to, the gift card is for people that listen to the entire presentation anyway.

This company runs a door-​to-​door scam where they portray themselves as a government agency to test your water. Once you give them a sample of your water in their plastic bottle, which resembles something recently plucked from a trash can, they start their ‘survey’ to then launch into their sales pitch. Of course, they show up when you are eating dinner and if you watch their sales rep walk away you can see them dump your sample on the sidewalk as they head next door.

I have been using this company for years and they are one time and very friendly. I love my water softener and as long as you get it serviced regularly you shouldn’t have any problems with it.
I recommend Arizona Environmental Progress to all my friends that own homes it’s worth every penny! Your skin and hair will love you for it:)

This company knocks on your door at the most inconvenient time of the day — while you are enjoying a meal with your family who you haven’t seen all day — only to pretend and come across as a gov’t agency collecting water samples in your area. «We’re here to collect a water sample from everyone in your area.» They then shove a sample collection bottle in your face so quickly and in such a slick manner in order to distract you from thinking about who is really at your door and make you feel as if this is mandatory and that they are authority figures asking for this. Just like when the meter guy comes to read the water meter or something.
Then they proceed to steal your personal information from you while still pretending and playing the part of some gov’t agency that seems genuinely concerned about your water quality and making sure you get the «lab» results from your area.
All of this just to sneakily gather your information for future solicitation of their expensive water processing products.
This should be illegal PERIOD. I wish I had had my camcorder on when these people hit my door because then they would be in real trouble. I would have sent this off to the local news in a heartbeat. This is Dateline NBC type of stuff here.
Don’t do business with companies like these. These are the type of companies that deserve to be heavily fined by the state in order to stop these deceptive sales practices. They give legitimate solicitors a bad name and are partly the reason why less and less people open their doors or pick up their phones these days.
SHAMEFUL!!!

Very deceptive marketing practices and high pressure sales.
The company initially makes the customer believe that Arizona Environmental Progress is actually measuring your water quality. They even go as far as to wear shirts that state, City of Chandler to add an element of authority and pseudo credibility. All of this is done to begin a relationship with the customer and eventually offer a gift card (like a carrot on a stick) at the end of a very long presentation.
Another reviewer commented that the company states they have been in business for 40 years but the AZ Corporation Commission states 2002.
It is also concerning that the majority of the negative Unilocal reviews are suppressed by Unilocal.
If you are really into water softeners and filtration make a visit to your local home improvement store.

I love my water conditioner from this company! We have never had any problems in 14 years since we 1^st purchased it and all we have done is the regular filter service every year. I don’t have any problems with any of my other water appliances either and I think that is because of this system.
I recently referred my friend to them because his house is really close to the water treatment plant at Metrocenter and has a lot of chemicals in it. So bad it was causing skin irritation on his baby. Problem solved.
We don’t know what we don’t know about what’s in our water. But I’m sure glad they came to my house!

I purchased my home in February 2009 and it came with a water filtration system from Arizona Environmental Progress so I can’t speak to their sales tactics. I did have a costly resin replacement for around $ 400 after I had to refill part of my pool. In hindsight, I should have switched off the water filter system. I also had to pay $ 200 for a valve rebuild the same year. Since then, the yearly service for filter changes has run around $ 170. The water in our home is really soft. When we go on vacation and rent houses or stay in hotels, our hair immediately feels the difference. If we leave water in a cup, it just evaporates and doesn’t leave any residue behind. There is a reverse osmosis system underneath my sink as well. The water from our spout gives us filtered water taste all the time. There aren’t any hard water marks or sediment build up in any of our showers. Most of the build up in the showers is from soap/​shampoo splash.
I guess we’re a little spoiled now because I can distinctly taste at restaurants whether the water they serve is filtered or not. Sometimes we joke that some restaurants serve tap water so that you’ll want to order a drink (not from a soda gun which uses the same tap water) from them.
Apparently, the previous owners bought a system that is used more in commercial applications, but our system works fine for us. We always get a free bag of salt every time they come out for service. Several of the technicians also showed me how to dilute the Hydro-​Rinse so that it lasts longer. Keep in mind, this system won’t make all of the water in your house taste great as it flows through various pipes so we only drink the water from the reverse osmosis spout. If the service was cheaper, it would be even better. However, I think given the reliability of the system after the resin replacement and valve rebuild maybe it would require more maintenance calls.

My family has been a customer since 2004. The service techs have always arrived promptly and have been very friendly. I highly recommend Brian, he is friendly and very professional.

They’re product is probably great and maybe even worth the $ 5,000 they charge, but I don’t like the way they do sales.
Like others have said, they are easily mistakable for a govt agency when they come by to collect the initial water sample. Then Melvin calls and I express concern that I don’t want anybody coming into my house for the follow up delivery of the results. He reassures me and then the sales lady comes for 90 minutes!

Like the other reviews, someone came to my door at 8pm on a weeknight. He asked for a sample of water making it sound like he was from the government or the state and it was required for me or something. I told him I wasn’t interested but he wasn’t havin’ it so I got him the water.
He then proceeds to start asking all these questions like who lives in the house and such. I told him I didn’t feel comfortable giving that info out. Clearly he was annoyed with me, again.
He then asks for my phone # so he can call me with the results. I refuse to give him my # and he was clearly frustrated with me for not giving it to him! He says it’s just for the results! So I said well you know my address just put it in the mail. I also told him they should pick a better time to do business.
He in no way stated that they were eventually going to try to sell me a water softener which is deceptive, and I don’t like. I guess now I wait and see if someone comes back with my «results» which I’m sure are in need of an expensive water softener! No thanks!!!
I will update this review if they return.

I had someone show up at my door asking for a water sample and then they said they would call back with my free test results. Well when they called the guy said he wanted to meet in person to give me the results and that I would get a free case of bottled water for meeting with him. I said ok and was going to set something up when he asked for a time that both me AND my wife could be there. I told him that wasnt gonna happen because she works weird hours. After a couple days worth of phone calls I told him that we werent interested at this time and that is whe he said «So you were just leading me on this whole time? That is pretty rude of you.» I figured it wasnt worth arguing with someone so I hung up. DO NOT BOTHER GIVING THEM A WATER SAMPLE, it is a waste of time and frustration.

Thank you Arizona Environmental Progress for ruining our evening! A week or so ago, some guy rings my doorbell and asks to get a sample of our water, like he is from a governmental agency. I tell him I am not interested and he insists this is a free service to let us know the quality of our water. So I go ahead and give him a sample. A couple days later the Company keeps calling me to schedule a time with both myself and my wife. They can’t just meet with one of us.
Well tonight a saleswoman shows up in a black Mercedes and shows us how you need clean water to clean! She goes through our whole house showing us how you need her system to be able to clean anything. This goes on for what seems like an eternity and finally I tell her that I just want to know how much it costs or I’m not interested. Then she goes into all the «complimentary» soaps and cleaners they will give us for free for five years.
She randomly starts reading some things from a BBB brochure and continues flipping through endless pages in her binder. Finally, she brings out the invoice. All right this is what I was waiting for HOW MUCH DOES IT COST! Well, it’s just under $ 6,000. I say it’s too much money and that we don’t want to sign a 6 – 7 year contract. The saleswoman gets frustrated and starts packing up her stuff and eventually rips the invoice in half.
While walking out she tells me that she has never been treating so rudely before. I tell her that I was not rude to her, I just can’t afford $ 6,000 and that it wasn’t personal. She tells me it was personal while she walks to her Mercedes.
IF SOMEONE ASKS TO TAKE A SAMPLE OF YOUR TAP WATER…
SAY NO!!!

Wow, one of the few long-​standing family owned & operated Arizona businesses. The owners work in the business everyday and take pride in helping the families that they help. They stand behind their product guarantee! This is an Arizona Small Business that SUPPORTS the Arizona economy! Very impressive!

Can someone tell me if this is the same filters that Arizona Environmental Progress charges $ 77 for and then adds labor on for a yearly charge of $ 168?
This kit sell for $ 33.21 on Amazon
HIGH-​PERFORMANCE 50 GPD SYSTEM
STAGE 1 — 5-​Micron Sediment Filter: Reduces Dirt, Sand, and Rust
STAGE 2 — Carbon Block Filter: Reduces Chlorine Taste and Odors
STAGE 3 — 2^nd Carbon Block Filter for Added Protection
STAGE 4 — 50 GPD RO Membrane: Separates Purified Water From Rejected Impurities Down to 1/10,000 Micron
STAGE 5 — Granular Activated Carbon Final Polishing Filter Enhances the Taste of the Water.
Anyone know a reliable plumber that would install these filters for a reasonable amount?
Thanks

I had one of their salespeople knocking at my door and decided to check them out; it turns out that the company, which also conducts business under the name «Water Resources International», got slammed by the FTC for their deceptive business practices:
I will not be doing business with these people.

I wasn’t going to post a review, but after a follow-​up phone call from this company I felt like I had to.
First of all their sales tactics are not ethical (at least in my opinion). Initially they have someone canvasing the streets collecting water samples saying they’re from Arizona Environmental Progress — making it sound like a state agency. They take a sample of your water and go and test it for you. So far not really a problem.
Then they come out with their sales pitch. After I continue to explain to the salesperson that we really don’t have to go through all the demonstrations because I know I have hard water and I know what soft water can do, the salesperson continues to go through her sales pitch. Ok, so at this point I’m mildly annoyed, but still not really a problem.
At the end she starts to break down the cost of the system (over $ 6k) for their «patented» process. Fair warning, the chemistry of turning hard water into soft water is not a secret. A patent might exist for part of the system, but most systems will do the same thing to your water. So what are you paying for? A «lifetime» warranty and a ton of cleaning chemicals — that they also sell. Keep in mind the «lifetime» warranty is ONLY on the components that won’t wear out — everything else (valves, timers, etc.) is NOT covered.
So then she starts pitching the «direct marketing» price of around $ 4500. But in order to get that price I HAVE TO MAKE THE DECISION THAT DAY! Zero time to put their claims to the test, look up reviews on their company and system, price out competitors, etc. I explain that this is a huge red flag. The sales lady then tried to tell me that it would be a lack of integrity to promise a price that ends that day and then provide the same price at a later date. I explain to her that it is a lack of integrity, ethics, and faith in your product to not allow a customer time to do any research prior to making a major purchase like this. So as she collects her things I look them up on the Better Business Bureau. So despite the fact that she and her company boasted about their BBB rating, they have more customer complaints on their website than praise. Same on Unilocal for that matter. I explain this to her and she says that anyone (their competitors) can go on there and make a complaint. I explain to her that anyone (her company) can likewise go on their and make praise.
So at this point I’ve decided not to purchase their system. Mainly because after actual research I found a better system for about a third of their «direct marketing» price. I figured I would just let the whole thing go. That is until I received a follow-​up phone call from their company.
The lady on the phone started nice asking how the sales meeting went. I started to explain that I wasn’t a huge fan of their sales tactics (with the neighborhood canvasser, «direct marketing», etc.). She just starts talking over me. Telling me that the initial person handed out a paper specifically stating she wasn’t with a government entity (no such paper was given to me). Actually telling me that the Arizona Attorney General prevents them from offering the «direct marketing» price past the day of the sales pitch! I called BS right away and as I’m attempting to explain to her just how full of it she was she continued to talk over me. I was actually being very calm, reasonable, and honest as she just kept getting louder and louder. Eventually I just told her if she didn’t want my feedback she shouldn’t ask for it and then hung up the phone.
Frankly, their sales tactics are deceptive, they are not customer friendly, and they are incapable of having rational conversations even on the phone. There are BETTER water softening systems in the valley that are a FRACTION of the price that include up to 10 year warranties on EVERY PART OF THE SYSTEM. If you want some advice, take a pass on this company.

This business is disceptive, expensive and has the worst customer service ever!!!
I purchased a system in 2009. I referred my friend, so she could get the system and a $ 25.00 gift card. Unfortunately the sales person never provided her and her family with the gift card after going through the entire sales pitch and testing of water.
I finally did recieve my system and had it installed. Although the system may work the installers are shotty. I had a leak within a few minutes of the installer leaving.
In addition to this situation, I recently moved into a brand new house and had it re-​installed, BIG MISTAKE!!!
Not only did the installers cause a leak, MUCH BIGGER (3 gallons of water on my new flooring and cabinets), but Arizona Environmental Progress had he nerve to claim it was the brand new high end refrigerator. (I WAS CHARGED $ 850.00 for this install. There was so much water on the floor that I slipped and hurt my finger on the granite counter top.
When I called to tell them about the leak the service lady on the phone had no empathy and she said well at least it wasn’t like my leak (It was $ 20,000) worth of damage. I was completely miffed.
After the one of the two stooges came back to fix the leak, the service man was rude insisting that there was nothing wrong with the system. When he moved my brand new refrigerator like a amatuer… dinging each side of the refrigerator on the wall and counter, I told both of the tech that they were inexperienced and yahoos. Lastly, after damaging my refrigerator, treated rudely by both the service techicians, sprained finger … the customer service supervisor had her tech hand me a cell phone and I was told not to speak to the technican rudely. If you are looking for a good product and good customer service move past this business. YOU WILL REGRET USING THEM.

Becareful when you sign the contract the finance company they use puts a lien on your home for the amount financed. The finance company is castle credit google search the name and look at the nightmares people have with them. Think twice. When I signed up, a lady showed up a few days later when I was at work to go over the finance paperwork but just left it at my house. Yes I shouldve looked over it but didnt so be aware of this company. You can be just as good filter systems from lowes or home depot for ½ the price