Arizona TShirt Factory

I used Arizona TShirt Factory based on a recommendation from a friend. They were initially pleasant to deal with, helpful and quick to respond so the service prior to my order was great.
When I received my order, however, there were mistakes made in printing and half of my order did not turn out the way I wanted at all. The screen-​print on the shirts were literally twice as thick as a typical print which they explained was due to the shirt I chose. They failed to mention this prior to me dropping $ 2500 and receiving no refund or exchange for the extremely low quality items that I received.
I attempted to contact the owner but apparently he had no interest in speaking to me himself so instead I was dealt with over the phone by a member of the office staff and it took five days to hear back from them only to receive the same message… they’re offer was to slightly discount another order which I did not have the budget or time to do.
Buyer beware with this operation! They are apparently more concerned about their profit margin today than they are about the profitability that comes from meeting and exceeding your customer’s expectations. There are other local people/​companies out there that charge far less for a much better product. Thankfully I found someone in time for my event.
EXTREMELY DISSATISFIED!

I discovered ATS through a google search, and I am so happy I did! After 2 other calls to T-​Shirt screenprinters for a rush job for my best friends bachelorette party, I was not called back by one of them, and the other told me I had to use their shirts, and it would be really pricy. ATS told me I could use my own shirts (Whew, I already bought them!) and they would finish it in less than a week for me. I even had to drop off 6 more shirts the morning they were doing my project, and they accomodated me!
The pricing was great, the quality was great, and the customer service was amazing. Mike Ince helped me, and I would refer this company to anyone looking to make some sweet shirts for any occasion. Now that I know how easy it is, I will be using them for any and all events, because we got so many compliments on our fun shirts!
Thanks ATS for making my best friends bachelorette party so much fun! (Even though I don’t remember much of it… :-))