Arrowhead Collection

Had the same issues as Linda H. states in her review. When I gave birth at Scottsdale Shea, despite being given my new address that day, the hospital clerk actually combined my old address with my new one — thereby making an address that just doesn’t exist. This was nothing more than hospital error and now, for two years I’ve continued to have problems with this. Of course a bill will go unpaid if it’s never received. Arrowhead Collections sums that up believing you’re simply a liar. C’est la vie, I guess. As a result, I continue to fight issues with my credit. Arrowhead Collections employs angry, confrontational people who have no interest in truly resolving an issue should you ask to see a bill which in my case, I never received. The lowest rungs of humanity who are also angry depressives work here. Good luck to you if they wind up calling you. They are ugly, nasty types. I think Gollum works here.

This business is unbelievable. I am beyond angry. I am filing a complaint with the FTC as I sent a certified letter to the address of 4150 W Peoria Ave., Phoenix, AZ 85 029 that Experian reported to contact. It was returned to me as «Undeliverable.» However they can continue to report a collection account on my credit that is not even mine AND I can’t even get in touch with them!

I’m pretty angry with the system this company uses. They are clients of Valley Anesthesiology Consultants. I had surgery last January and was certain all my bills were up to date. Apparently, I was billed (FOUR TIMES) by the anesthesiology but my bills were returned to them because they had copied my address wrong from my physician. Far be it for them to CALL me to correct the address. Instead, they sent me to COLLECTIONS with this agency.
Arrowhead ALSO did not bother to verify my address. They CLAIM they called my work and were told I was not employed here! No one on my staff would, or DID that! They did not call my cell phone. They, TOO, send the bill to the WRONG address; a totally different one that the anesthesiologist sent. Thankfully, my mail carrier recognized my name and delivered the bill or I’d never known about it. Then. what happens to my credit after that?
Thankfully, I was able to call the anesthesiologists office today and PAY my ENTIRE bill, which is what I would have done immediately upon reception of the bill. When I asked why they hadn’t just called me, I was told they are far too big of a company to bother to call clients.
This has been a lot of unnecessary work to correct an error anyone could have fixed by calling my doctor, or me. What an aggravation!