Bonefish Grill

This place was great. We go to restaurants often and I was very impressed by this one. I visited March 25, 2016. We didn’t have reservations but they got us in. This s a somewhat upscale restaurant but not over-​the-​top. They had a deal of $ 50 for two dinners, Bang Bang Shrimp and a desert. The dinner selections were shrimp, steak, lobster and fish combinations. The dinners alone ranged between $ 20 and $ 28 alone, so this was a good deal.
The food was good, and we brought some home so not small portions. Other people talked about poor service here, but we didn’t see any of that. I’d even say the service was one of the best. We had a main waiter but others checked on us again. My soda glass never sat empty for long.
While this isn’t a place we would go to all the time, as prices are moderately high but certainly not bad for a splurge. We WILL go back, which honestly is not something we say often. A great value for this price restaurant. And my wife said the Key Lime Pie was the best she ever had.

We love the food at bonefish. So we are in bar to be quick. Paul was supposed to be our server but he was chatting up a table of blond girls and oblivious to us waiting. The hostess even whispered in his ear and pointed to us. After another 5 minutes we sat at actual bar and asked if we could get food there. Austin was fabulous and took care of us right away. We had iced teas while watched Paul walk the girls out still oblivious to us. I travel a lot and go to bonefish while I am way. I have to say you almost lost a really good customer tonight. The 3 stars is only because of Austin
Have to add props to john. John made sure our food was awesome. He even noticed our dumplings came out too early so had them remade. I am now giving 4 stars Because of Austin and john. Paul made it impossible to give 5

Two orders of shrimp tacos each with fries.
Order at 6:37. Will be ready in 15 – 20 minutes. Show up at 7:10. Confusion at the front desk. Frantically putting info in portable iPads. It should be right out.
7:20 — did it forget to get ordered, I ask. Oh no it should be right out. 7:28 finally get the food. So they forgot to put in the order and I waited the 15 – 20 that it takes to get the food.
Look at bag and there is one «tray» of fries. They proceed to tell me that it is two orders in one tray. Makes sense, two dinners so it won’t get separated. Yeah makes sense.
I’ve tried to give this location the benefit of the doubt as I love the bonefish in Greenwood, Indiana.
This is the third straight bad experience. All with service. Food is relatively good. But the two experiences before this we used a gift card and they «accidentally» forgot to give the remainder back to us until we asked. Maybe it is just incompetence.

Service was fine but the place wreaked of fish and my trout was old. Won’t go back.

I should have known better. Corporate chains are not my thing, I know too much about quality food. We came on a Tuesday which is apparently a 3 course meal for $ 14.99. So it was stacked with tables of what I can only assume we’re retired folks. Nothing wrong with a good deal on a limited income, the staff was just not prepared to keep up with that so service was spotty.
The good: fresh hot bread, and tasty oysters
The bad: house salad dressing had so much sugar my teeth hurt, sea bass (yes, I should know better) was nearly raw. Had to send back. They put the same fish back on the grill while my hubby ate his dinner and my veggies and rice congealed under a hot plate. Husband done with dinner, then they brought back the recooked fish, although cooked to temp was fishy and awful taste permiated the now soggy and gray broccoli so that was a wash too. Sent back the second glass of wine as the served me the wrong wine. Hubby had orange roughy which I would grade as adequate but not good.
The management response. The admitted they were having problems with the sea bass as I was the second one returned (this is 6:30 pm). He took the sea bass off the bill. Well I would hope so since I didn’t eat it I should not have to pay for it.
Advice to management — Not charging a customer for food too bad to consume is really not customer service. Should have comped the entire food bill. I did tip on the total bill, server struggled to do as well as he could dealing with a 20 top that all requested separate checks. I give this place another 6 months. They won’t survive the summer without the snowbirds.
Salty sow is across the street and is an excellent choice as is Yasu close by. Learned my lesson!

Came here when first open up and keep coming back. The service is getting better and better think they just had growing pains. Our server was great this last time I think his name was Alex… sorry if I am wrong. He did a terrific job and new menu better than previous serves will ask for him again, hopefully I have correct name! The salmon is my favorite, but I will try sea Bass in future!

We have been to Bonefish several times and always had good food. The bang bang shrimp tacos are great and very reasonably priced. However, the last time there I decided to have fish and chips. They were totally inedible, mushy fish and gunky, mushy, thick breading. If it were not for all the good food we have had here I would have given them 1 star!

Very good experience. Lamb chops not quite as tasty as last time lobster great, drinks great

So I was not expecting this when I saw the menu… but the food here is basically the equivalent of eating cow sh! t. The waitress was very nice, but the quality of the food was horrible. The fish was EXTREMELY fishy, the crab cakes were so soft they were basically in liquid form, the corn chowder had a nasty sour after taste, and the fish and chips tasted like dirty feet. I would not recommend this restaurant to anybody with taste buds. It was so bad in fact we left and went straight to In-​N-​Out burger to cleanse our pallets.

Horrible. Don’t go here! The upside is the friendly staff. The downside (and it’s an important one) the food is terrible.
We went here for lunch today. There were three of us so we ordered a few items. The calamari was overly breaded and not very tasty. The corn chowder had a distinct and weird aftertaste. The crab cakes (which DID NOT have lump crab meat) were mushy and watery. The fish and chips… I can’t even think of how to describe them… Gross. The Asian Slaw was the only tasty thing we had.
If I could give zero stars I would. This place is a step down from Red Lobster.
Not worth the money. Not worth getting frustrated over. Just heed my warning and stay far far away.

I’ve been to Bonefish six times because my boyfriend likes it. I think it’s just okay. I’m not impressed with the service or the food. Yesterday I ordered an appetizer before dinner and while I was still eating the server came over to take our dinner order. I thought it would have been good manners had she waited until we were done with the appetizer instead of coming over when we have food on our forks and are actively trying to enjoy our appetizer. I felt like we were being rushed. I ordered cocktails so i was dying for water but unfortunately I wasn’t given water. Ive tried the bacon wrapped scallops, mahi mahi, Chilean sea bass, firecracker tacos, lobster bisque, chowder, key lime pie. Nothing stood out as really good and I’ve ordered a different item each time to try to find something I liked but it’s all just okay.

First impression, you walk in and can smell the fish immediately. It is not overpowering, but I have heard that even if it’s a sushi or seafood restaurant, you should NOT be able to smell fish all around the dining area, however I am not an expert on that and it really did not bother me a great deal, I was there to eat fish anyway. Came for the Chilean Sea Bass, but they were out! At first I was pretty disappointed, but I ended up trying Rainbow Trout for the first time ever and I really liked it. As someone who is barely getting into eating fish, it was a great discovery to find that I don’t always have to order THE MOST expensive type of fish every time I go to a seafood restaurant! We also got the bang bang shrimp since apparently it’s the law to order it if you go here. It was good, not overly spicy. I wasn’t blown away but it was worth trying.
Trout was great and had some nice char on it. Paired with the grilled lemon it was simple but tasty, which is how good food should be done. I got the whipped garlic mashed potato and steamed broccoli for sides. I did not care for the seasonings on the broccoli but it was mild enough that I finished them anyway. The mashed potatoes were good but almost too buttery (and I did NOT think that was ever even in the realm of possibility)
Overall good meal. Service was excellent!

This was our first time dining here:
1. Bang Bang Chicken was great
2. Corn and Crab chowder was flavorful
3. The Caesar salad was good until salmon was mixed in – it was quite oily and ruined the salad.

Try the Bang Bang Shrimp. Just do it. It’s worth it. It’s basically fried shrimp in an amazingly delicious creamy spicy sauce. They have it as an appetizer and as tacos. The tacos are pretty great too.
I’ve also had the surf and turf with filet mignon and lobster tail and it was also amazing. All of the food I’ve had here had always been very very good.
The one piece of constructive criticism I would give would be that the customer service could use a little fine tuning (outside of one really tall server — he was awesome! — I forgot his name). It took a while for us to be helped the last few times we’ve been (the first couple times we went, we sat in the tall guy’s section).

We actually happened upon this restaurant by accident, after shopping at a nearby retail store. We stopped in for dinner and the ambiance and the food are absolutely amazing.
Our Server was Reina G, and she was was absolutely delightful. The filet mignon was about as good as any I’ve ever had at any steak house in the valley, and I will definitely be coming back again.

You have to really screw up to not impress me. My first time here I came in for my lunch break and had the lunch combo with blackened fish tacos and a caesar salad. Both were terrific! Jenny was a great server and the restaurant was very clean. I’ll come back again and bring the boss with me!

I love this location. The food is really great and the staff is fantastic. This is our new got to go to place for date night.

We really should have read the reviews BEFORE we went here!
Friday afternoon (2ish) and the place was empty, so why the hostess takes us on a meandering tour of the dining room, with all sorts of tables by the window, and tries to seat us right beside the kitchen door is beyond me :-/​But then again, this same hostess seated two tables right beside us (where we were now at one of the window seats) and each time hollered across the empty dining room to tell, in one case «Collette», our waitress, and in the other to «Justin», who looked to be maybe a sous chef. It was actually kind of funny. She’d tell their name and then point at the people at the table.
Anyway, the Bang Bang shrimp app was decent. My wife says the Caesar salad was good. Her chicken wrap had flavor but was tiny, as though they had made a big one and then cut it in quarters instead of half. I hope whoever got the other half of the wrap enjoyed it. I had the lunch combo with the chowder and blackened fish taco. The chowder had good flavor. The fish tacos were laughable. They looked like the street taco apps they serve at Z Tejas, except not nearly as filled with goodness. This was supposed to be an entrée size. I hope the picture does it justice. It was a long way down to find the filling and, when I scraped back the bits of corn and some wilted green (maybe spinach, maybe cilantro), I found the thinnest slice of fish you could imagine. And this couldn’t have been an accident because both tacos were identically sad.
Adequate food but a terrible value and service that was almost silly; it was as if we weren’t there at times. The waitress hooted to the sous chef looking guy «three dollar, makes me holler» when she came to clean the table next to us and collected her tip (where it seemed the couple left before their meal came, but I cAnt be sure). I the heard our waitress say to the table behind us (remember, we’re in an otherwise empty restaurant but we’re seated next to each other) «I’m sorry, I’m usually much better than this». I’m not sure I buy that.

I can’t say enough good things about Bonefish. My boyfriend and I come here at least once a week. The food is always amazing and the service is great. We’ve had Robert as our waiter a couple of times and he’s awesome. He has very thorough knowledge of the menu as well as the cocktails. I totally trust his opinion.
The bang bang shrimp appetizer is SO good. I swear I crave it during the week. We’ve also had the flatbread appetizer that was equally as great.
I love the seared ahi tuna bowl. It has jasmine rice and avocado. The ocean trust tropic martini is my favorite. It’s light and refreshing and fruity with just the right amount of heat from the jalapeño. The bartenders also make a great dirty martini with studded bleu cheese olives.
Our FAVORITE at Bonefish though is the weekend brunch. $ 20 for whatever brunch entrée you want with BOTTOMLESS bubbles (mimosas, bellinis or blackberry sangria). I’ve had the Oscar omelette which was great but our favorite is the eggs Benedict. You can’t go wrong with the surf and turf Benedict or the bang bang shrimp Benedict.
The manager is always walking around and is courteous enough to check on everyone through out the day. She’s super sweet.
So excited Bonefish moved in to where islands used to be. Definitely check it out for weekend brunch!

Located at the old Islands Burger location across the street from Paradise Valley Mall.
Not real big on chain restaurants but heard good things about Bonefish Grill.
Came here on a Friday night and the restaurant was packed and they said it would be about a 20 minute wait and ended up to be 10.
Ordered the Corn Chowder with Lobster, Mahi Mahi with Garlic Mash Potatoes, Atlantic Salmon with Potatoes Au Gratin.
The Corn Chowder was a little strong on the corn and makes me wish I had ordered the Lobster Bisque instead.
The Mahi Mahi had very good texture and was prepared well on the grill. The Garlic Mash Potatoes were also very good.
The Atlantic Salmon was also prepared and grill to perfection. As for the Potatoes Au Gratin it just did not hit the mark. I think I am just to used to how Don and Charlie ’ s prepares theirs. The sauce I chose on the side was the Pan Asian Sauce which was pretty tasty but with wood grilling the salmon could stand on its own.
The Sourdough Bread was exceptional and baked fresh. We devoured the entire loaf.
Was not impressed by the side dishes but the fish grilled over wood was very good.
Will come back again.