Butt Out

Amazing shop. Brice was very knowledgeable and helpful. He took the time to first set me vape up correctly, as I had no idea what I’m doing. Then we went through all our options to get me off those damn cigarettes once and for all. Found an amazing flavor, with the right vg mix for me. I couldn’t be happier with the service and products I got today. If you’re serious about quitting smoking or an avid vapor user you need to stop by and check out this place.

This place lives up to its Unilocal reputation, for sure! I had a wonderful experience with them fixing a broken mod of mine. The guy working shared a ton of information about my mod and alternative options for making it better. I’m beyond satisfied with my experience! Highly suggest checking this place out at least once!

I’ve only had it about 6 hours, but I love my vape. =) Prior to today, I was a total noob. Keith and Ben set me up, and took plenty of time to explain everything to me. I picked this shop based off the Unilocal reviews and initial phone call, and I made a great decision. When I called ahead of time, Keith didn’t make me feel like I was taking up his time as he answered my questions. Once I got there, the selection of hardware was a little slim, so that is why I only give it 4 stars, but I feel like I was presented with a good representation of what is available to a beginner in terms of quality. I also do not feel as though I was pressured for a sale, and in this day of corporate greed, it was pleasant to see a business not just trying to make a buck at my expense. I thought I had my mind made up in terms of what I wanted, but Ben seems to know what soon to be ex-​smokers need through personal and professional experience, and I trusted him and don’t regret it. He was also very patient with me as I tried the various flavors, some several times. Sorry, Ben. =/​I may not return for the juice, as it is farther away from my home than I prefer, but this was an Experience, and not just a Purchase, and that was huge to me. I will refer any smokers to this shop to get set up and on their way to vaping. =)

I simply love this place, and even more so the owner and employees. Haven’t found anywhere else that employs more passionate non-​smokers than Butt Out. Flavors are fantastic, prices are great, and the atmosphere is very easy going. There’s no reason anyone should pass up this spot! Highly recommended

Amazing staff. I have been a butt out customer ever since I stopped smoking cigars and started vaping. The staff is very knowledgeable and is always willing to go the extra mile to help me with any questions I have as well as learning who I am and what items would suite me best.

What a wonderful experience. After smoking for over 30 years making a single visit to this joint and seeing Denny I have quit! Thank you guys! Denny you went above and beyond of what was expected of you, you are good guy and Natalie and I appreciate you more than you know!

The guys at the Virginia ave location are absolutely wonderful! They answered all of our questions without making us feel stupid, spent their time to make us feel comfortable and confident with our decisions. Combined with an awesome sense of humor and good music, we will be making many return trips and recommending them to our friends as well.

Another vape shop recommended Butt Out when I asked for a product not stocked. Should have gone to Butt Out first as it is way closer to the house.
Even though this was a first visit, both employees gave me friendly greetings right after walking through the door. I was looking for a clearomizer to use with an older mod. Sounds funny because I bought it a little over a year ago. When I asked about what I was thinking about, they asked all the right questions to find out if the tank I was thinking about would be a good match for what I was planning to use it with.
I also was in the market for some fresh e-​juice. Again, the friendly questions quickly helped them to make half a dozen suggestions to try out. Most of those were spot on.
The sales approach was very laid back and friendly. As a result, I walked out with a bit more than I was planning when I walked in their door. None of the extras were a result of any pressure. They took the time to educate and explain how I could get the most out of my existing hardware and what to expect with the tanks I planned to buy.
As a result, I walked out with some new juice (planned), two aspire ETS tanks (planned), an Aspire Nautilus Mini (planned) and an Eleaf iStick mod (unplanned). And I’m extremely pleased with all of it.
On the hardware end, the Aspire ETS tanks are the bomb! Great flavor and vapor production is possible without breaking the bank on a mod. They will work well with a modest mod or well enough with an inexpensive EGO style battery for a while. The Eleaf iStick is a few lightyears ahead of that year-​and-​a-​half old mod. At the price of a carton of cigs, you will be able to afford one after a few weeks of vaping instead of smoking. Probably will loose that cough along the way too…

21yrs smoking cigarettes and stopped in March 2014, this has been spot ever since! Great products, great prices, and great service… never going back to that nasty tobacco habit again!

Just moved back here and had no idea what vape shops would be good.
We walked into Butt Out and met the nicest person ever there named Caleb. He was great energy and helped out wonderfully with picking the right juice.
I ended up with «Amazeballs» and amazing it is!
I recommend anyone into vaping or anyone just starting out to check out this place and if you can have Caleb help you out!

Easily the best experience I’ve had at a vape shop. I just moved to the area, and now know where my go-​to place is. Ben is awesome and helpful, and will set you up with what you need, and make you feel like a person –gasp– as opposed to a number, like many other vape shops. Plus, they have a flavor named from Skyrim. Um… Genius!

Great place. Knowledgable staff. Go there.
Got an eleaf vape and it’s perfect. They have great juice too. If you make the switch this place lives up to its name.

If there was ever a group of people who were more responsible for assisting me in quitting nasty cigarettes over two years ago it is these fine gentlemen at Butt Out. Was it because of their dashing good looks or there exquisite taste in music you might ask? To put it simple, no. Both of those are debatable depending on the day.
What isn’t debatable is there top notch level of customer service, their extremely knowledgeable and friendly staff, their mastery in educating new vapers while releaving the stress and confusion one might be feeling. Add all of those fine skills to a selection of the MOST delicious ejuice and you have the vape shop you MUST visit. The only way you could be disappointed is if you don’t go now!
Thank you Butt Out for making me an EX smoker!

Love these mfs. Had a great experience. These guys really knew their stuff down to a science. Good, friendly ppl. And I love my machine. I spent 140 on a set up and it was well worth it. Thanks y’all.

I been here a few times now and I love this place. Everyone is nice and cool, they help inform you on things you need to know, the
flavors are amazing, they care to know about you and treat you like family. I brought my rsst in and Alex helped my set it up and gave me hints and tricks on how it works. Been here three times this week already lol. Love this place and will keep coming back. I go there just to hang out sometimes that is how cool it is. ^_^

«…Honor to whom honor is due…» A couple of days ago I wrote a complaint and gave a bad review to Butt Out for the bad experience I had with an order I made on their website and also that I received no response to the message that I sent to them about it.
Well today I come to update my review because you have to recognize when someone does the right thing and takes responsibility for the mistake that was made. Yesterday I was contacted personally by Matt, the owner of Butt Out, who kindly offered me an apology for the bad experience, asked me to give him details of what happened and told me that he would do everything to resolve the issue immediately in the best way possible.
After explaining what happened, Matt promised me to find out what went wrong with my order, apologized repeatedly for neglecting my facebook message and also went further and offered me an immediate reward for what happened. What did he do, you ask? Amaze me! that’s what he did. He not only upgrade my order to the double of what I originally ordered but also he personally brought it to my house!!! and the best part It is not said yet… he gave me an eleaf istick mod with an aspire nautilus tank! Feliz Navidad to me!!!
That’s what I call excellent customer service! And of course with that kind of attention I had to come here to tell it, acknowledge it and thank him. I’m completely satisfied with how he resolved this issue, his professionalism and the kind of person he is. I know my mistake as costumer was perhaps that I did not contacted him/​them directly by phone before disputing the charge with my bank (I am not a phone calls person) but definitely the moral of this story is that when you have a similar problem with any business, call them, because sometimes the messages get lost among other messages the business get (spam) as it was in my case.
Thank you very much Matt /​Butt Out, you ROCK!
Miriam *.~

Took the leap 16 days ago to drop the cigarettes and vape exclusively. The vaporizer I bought here had been a godsend and works flawlessly. I took a gander at Butt Out on Mill Ave and got the same great service. Also picked up a new clearomizer (Aspire Nautilus Mini… fantastic!) and a couple new juices.
In my opinion, the best part about this store is how comfortable it is to ask questions. The folks here know their stuff and they are patient teachers. I’m actually starting to enjoy this as a hobby now.

Butt-​Out is by far the best Vape shop I’ve been. They are very cool and help by answering any dumb question I may ask, There «Eternal Sunshine» is the best juice I’ve ever tried. Try em, you won’t be disappointed.
PS: I haven’t touched a cigarette in 45 days, 25 year X-​smoker here.

The #1 shop in the valley! Great juice, great hardware and over the top customer service and satisfaction! Most shops in the valley are all carbon copies of each other. THIS SHOP IS LIKE NO OTHER! Your greeted as soon as you walk in, and within a minute you feel like your part of a family. Whether your a vape hobbyist, or a smoker trying to better your life, your treated the same. BUTT OUT is even fun to go to if your not a vaper.
If your in the market of getting taken advantage of, keep shopping else’s where, if you want value and an 90 days guarantee Butt Out is the only place for you!

Came into ButtOut for a coil. Spent about two hours learning from these guys who really know the business. The most knowledgeable and friendly staff if have encountered period. I was welcomed in by every member of the staff, they all had smiles on their faces and all of them bent over backwards to help me understand everything to do with vaping.
Money bags tyler also helped out to explain the diffrences with all qualities of juice. I would recommend this shop to anyone thinking about vaping! Its been 8 months with no cigarettes ALL thanks to ButtOut and the crew!