Carls Jr

Jose is amazing!!! What a professional and sweet man! You can tell he cares about his customers and goes the extra
Mile to make them feel special!

I think I’m finally giving up fast food ! I actually like carls jr over all fast food chains but I’m not liking the thin creepy looking patties. I ordered the all natural burger combo: fries were barely warm, burger greasy and after taking a look at it upon removing the bun… I couldn’t bring myself to eat it so can’t really peak on taste. Only got stars due to fond carls jr memories, pleasant drive through staff and bc I can say burger looks appetizing until you actually take a look between the buns :(

Meet Joe Bowers, the first subject for the army’s top secret human hibernation experiment. When the trial run goes awry, this «average Joe» awakens in the year 2505 only to discover that he is the smartest person in the world, stuck with the dumbest people in history. Now it’s up to him to get human evolution back on track!
I feel like Joe Bowers from the movie Idiocracy after reading some of these reviews. Carl Jr’s is an iconic franchise in the year 2505 and does a lot more than sell burgers. But on to my review. I usually come into Carl Jr to relax and drink a soda. I was hooked on those $ 1 large sodas which are now a $ 1.50. Occasionally I’ll order a Burger, fries and soda combo. I go for the higher end burger since the quality of the meat tends to be much better than the cheaper menu item. I had a chuckle when a reviewer was crying about her $ 13 dollar lunch. Well don’t order a shake Sherlock. Or people who have been here several times and the orders are never right. Really? How many times are you going to punish yourself? That’s why these reviews are not believable. I always special order my burgers with no order mix up. They had the Mexican burger for a limited time in the winter. I can’t wait till they bring that one back.
So if I ever decide to join the army’s top secret human hibernation experiment and find myself in the year 2505, I hope Carl Jr will remember my review and credit me with the modern currency so I can enjoy their burgers and sodas.

I know, it’s fast food. But fast food can still be hot and tasty. This was disgusting. The bacon on my western chee was barely cooked, the chicken strips were old and dingy. and the fries were day-​old stale and cold. To top that off, they forgot my honey mustard even though I reminded them twice. Go suck a big one, Carl’s Jr on E Thomas! And kiss my butt!

The place smells like an old trailer and there were multiple hairs in my chicken fingers. Ew.

Found a bug in my food! DO NOT EAT HERE I tried to give no stars but it won’t let me

They’ve gotten our order wrong literally every single time, or forgot to put something in our bag which we didn’t notice until we got home. When the order is correct the food is decent, but doesn’t really matter when we have to drive all the back to have them correct there mistakes.

OK, this location, I have tried and tried to like. I have never been inside, so I do not know if its clean or not. I always go through the drive thru.
First the staff is ok, some friendly and some, um… NOT!
Food is most of the time is off. I have had some Monster biscuits that have rocked! Carls Jr has the best biscuits in the QSR arena. — BUT — they can not put out a quality, reliable product. I want the items to be approximately the same each time. I have gotten biscuits and gravy here that are the best. much better than Wataburgar. But now 80% of the time they are inedible. Watered down gravy not prepared correctly and they know it and still serve it to you and take your money.
If you know the quality is not there… why serve it? OMG this irritates me. I waited almost 20 minuted in the drive thru last week… That’s a long time BUT just like I told the cashier who apologized for the wait, «I don’t mind as long as the food is prepared correctly and its hot». She smiled and handed me the food.
I got to work and found one of the items all over the bottom of the bag and The gravy so thin it was like water. The other items were sitting in the water like gravy and were inedible. Some one did not care enough to make this correctly.
I contacted the Corp office and never herd back. I called the manager and they said they would replace the items but when I came back that manager was not there and they would not do anything.
I would be careful giving your money to this location. The food sucks not.

In my life I’ve never encountered the degree of amateurism… or the lack of training and supervision as I did in this dump on May 18^th.
Carl’s Jr has a really good burger and that’s what I felt like. (NOTE: the best burger in Phoenix is STILL Lucky Boy, 16^th St and Osborn) First It was the «$ 6» burger, now I think the same is called the All American… I ordered it, full meal and I changed the drink to an Oreo Cookie Shake. All told: $ 13 plus change. Now, name me a burger joint that I can’t go to for $ 13!
So, I ordered inside and while I’m standing in the restaurant, waiting, and my burger comes up, put in a bag, and the counterhelp said, «we’re just waiting on the fries». Ok. Now, perhaps she doesn’t know the fries and burger are supposed to come up together, that being the difficult part of restauranting, but ok. Now, 2, 3, 4, 5 minutes go by, a woman I hadn’t seen before calmly walks behind the line, drops some frozen fries into the fryer and walks away. Hastily, I say to the counterhelp, «those AREN’T my fries, right?» thinking that mine were done… or should have been!
«Oh yeah» she said. «We’re just waiting on the fries.»
«NO! That won’t work. I want my money back!» I said. I mean, whenever the fries would have been done, the burger was already not hot and would have been cold.
Now, another worker I’d never seen before comes around and refunds my money.
I called Carl’s Jr Corporate the next day and gave them the details. Now, 30 hours later, no word from local management which indicates to me that management is as ignorant or apathetic as the workers they failed to train or supervise.
What a waste of time!
P. S. Read my review of Burger Bar in Las Vegas. This — Carl’s Jr on Thomas Rd – is exactly the opposite. Burger Bar-​great. Carl’s Jr., not so much.

So dank my taste buds told me to write this review. Carl’s is the best, hands down. If your craving cheap fast food and your not being picky this food will satisfy your needs. Forget the people who don’t make minimum wage. because the people in the back making your food work hard and don’t need any guff from you. Pay your five dollars and leave. Then go stuff your face.

This place gave me food poisoning on 1÷5÷2015. I have not been here in a while… now I know why… the only reason I went back because I wanted to try the new «All Natural Burger» So I got it as a low carb option… which means no bun… I also got the Lo carb Jalapeño burger.
First lets talk about price… All I got was the two burgers… NO drink… NO Fries… with no buns… so basically burgers wrapped in lettuce…$ 15.14…Rip OFF!!!
Seriously for the price I paid I could of bought a head of lettuce, the meat and all the fixings and fed a family of 6.
Secondly…this place is dirty… as I walked in, there were two Little Ceasers pizza boxes sitting on top of the bushes next to the Redbox dvd rental machines, along with a few empty drinking containers… and in general allot of trash. Once you get inside it’s not much better.
I made my order, seriously almost shit myself when the girl told me the price. Thinking this better be the best burger I have ever eaten. The girl gave me my little table number tent and I then proceeded to sit down… most of the tables were dirty… not sure how they can’t keep up on this stuff it was 8:40pm…and besides me there were only 3 other people in the building, a couple and what appeared to be a homeless guy in the back maybe drinking coffee.
My food was brought out on a tray by a girl… first thing I noticed is my napkin dispenser at the table is empty, so I had to get up to get them at another table… and the tray she brought it to me on was warped… so it didn’t sit on the table flat… seriously why wouldn’t you throw this thing out?
Let’s talk about taste… the all natural burger… literally looked like a piece of flattened grilled dog food, and was so greasy… I mean like literally left a puddle of grease in my hamburger box… and it tasted bad… like it may of possibly been bad… but I thought to myself… maybe it was just because it was all natural. I was wrong… let’s just say… the last few days I have been sick to my stomach felt like I was getting stabbed with razor blades and I had the worst fever. I am sure this food was the cause, it was all I had eaten that day, and all I had except for an iced tea from Starbucks.
I will never go back to this location. It’s dirty on all accounts. Gross. Don’t pay attention to the review below saying that this place is good, I honestly think that was written by someone that works there. So bad.
DON’T EVER GO HERE… EVER…you could die from food poisoning!

Hello Burger Lovers,
I just wanted to post a review to help show my gratitude for the wonderful changes in this store.
I normally do not write reviews for fast food chains BUTTTTTT I decided to see what was in the reviews for this store. And because this store was once a hated place for me and because there are more negative reviews than positive reviews I must spread the word of what’s happening now.
A while back I complained to the owner and when I say I complained I mean I went all in. This owner got an ear full and by the time I was done with him he was heated at what he heard.
I remember him clearly saying he was going to fix this store but it would take some time. I wasn’t sure if he was for real BUT let me tell you HE WAS.
I just happened to go in and try it again and to my surprise it was AWESOME. I seen friendliness and smiles and it felt real. I even heard the manager Elia Bonfil say to me: (How may I serve you and with a smile?). It shocked me. You see I’m a real service person so I get names and titles. And the sales associate Elizabeth was soooooo kind and polite I couldn’t turn my attention from watching her.
Now I wanted to be sure what I was experiencing wasn’t a fluke so I went back again. And this time on a different shift. And to my surprise it was REAL. Now there is a male manager there who isn’t at the caliber of the ladies in this store but please ignore just him. Maybe he will rise after I call the owner again and tell him the great news.
The rest are doing such a great job I had to write about it and at least do something positive for them. So now they have a great review on top of the bad ones. And I’m going to go one step further to help the owner out with doing such a great job. I’m going to contact these past negative review Unilocalers to ask them to read my review and to go and see for themselves.
Now please go in the store and avoid the drive thru just to see what I’m talking about. I hope and pray that these changes are here to stay. I’m so impressed with the new team I look forward to eating there again inside.
GREAT JOB TEAM. KEEP UP THE GREAT WORK. AND AS A LATINA YOU LATINO’S ARE NOW REPRESENTING PROPERLY.
PLEASE KEEP IT UP…
AND PLEASE MAKE SURE THOSE COOKS ARE PAYING CLOSE ATTENTION TO QUALITY CONTROL.
NOW THIS STORE HAS A GREAT CHANCE OF BEING STELLAR.

One of the worst salads
Carl’s Jr and I have always had an on again off again relationship based on their hit and miss quality of food. I have had some great food at Carl’s Jr and some of the absolute worst food a Carl’s Jr. Today, the absolute worst took on a whole new meaning.
Two co-​workers and I decided to grab a quick bite to eat. So we headed to Carl’s Jr for a salad. I was really disappointed. We ordered the grilled chicken salad which consisted of wilted mixed greens, unripe tomato and chicken which was like pencil eraser pellets, didn’t seem like real meat. I just could not bring myself to even eat one piece. Not appetizing at all. I tried to pick out all the wilted green, unripe tomatoes, and unappetizing chicken. I thought okay things should be better. Now with the horrible chicken taste removed all that was left was cucumbers. Don’t think I will be back any time soon.

I would give a 1 star but I don’t like doing that. The employees were semi-​nice, but don’t go out of their way. But seriously if I have to wait 15 minutes for my food I am not going to be happy. The guy in front of me waited for 1 cheeseburger for 17 minutes. They are not even busy? I don’t get it. How about you hire more than 2 employees to get you through an evening. It’s highly annoying! It is always like this at this location, so don’t be surprised if you have to wait a half hour to get your food. Your better off going to a sit down place. Also, if you ordered your food to go, make sure you check the bag before you go. They will always forget your fries.

Horrible. Famous star meal no cheese and hi c is what I asked for. Came to the Window found out they had no hi c. Came home found out they had extra cheese on my burger. Never going again

Due to being rerouted by construction I have stopped here a couple of times for a quick snack. Not really my favorite area of town but the food was prepared correctly and the place was clean. The one time I used the restroom it was also clean.

The service here was fine. The food came out faster than I remember in the past.
I think Carl’s Jr food is something you have to acquire a taste for. I never have.

I went here on my birthday. Had a coupon for buy one get one free TURKEY teriyaki burgers. Was rudely cut off while making order. What I received was teriyaki hamburgers. They made me and a friend feel sick that night. Was told that I’d get a call back and my money. Never got a refund or call back. Complained to the Better Business Bureau and they never responded. Go else where for better food and service.

I love Carl’s Jr. I was a bit surprised by the service at this location. I come here quite often. But today I was concerned with the service provided. It was busy and the cashier stated he would be with me in a second. Since he was running both dining and drive thru. I had another employee come out of the office with a manager shirt on and wearing spandex pants. REALLY? Never gave me a proper greeting. When I ordered and payed she placed my cup and number on the counter and did state they would bring it out. I went to sit down and she brought me my food, did ask if I needed anything else. I HOPE she was not the manager there. A few second later a different employee came out with food for the table behind me and asked them if they needed anything and thanked them for coming in. I am trying to understand the service, also her use of Spandex!!!

Um, no. I need to quit eating fast food anyway, but… ugh. I just moved out west and had never eaten at a Carl’s Jr. Won’t be eating there again.