Chip Off the Old Block

Common Sense rule #1… Never ever pay for something sight unseen. After their 1^st visit tree was still touching the neighbors tree as well as a lot was left untrimmed. Not sure how they would call this job «completed»?. After 1 week from the 1^st trimming they did come out and get the job done right, the 2^nd time.

Truly disappointing experience. A simple task of trimming and shaping my Ficus tree turned into a three week affair. The estimate process was pain free. The crew came and went on the requested date and were very clean, leaving no debris behind. Unfortunately the trimming and shaping was a joke. I took pictures and offered to send them the the office, instead they wanted to send a representative to look at it. Fair enough. We rescheduled a crew to «finish» the job. They arrived on time, but rang the doorbell and asked my wife their purpose of being there. My wife called me at work, I advised her to tell the crew to call the supervisor. Too many cooks in the kitchen are never a good thing. They did some trimming and again left the tree with a ridiculous shape. I called them again. After some back and forth, I decided this was taking too much of my time and not worth it. I called them and they agreed on a reduced fee to cover the work on other trees that was ok. Although the reduced fee was fair, I really just wanted the Ficus tree cut snd not deal with the back and forth hassle. I will say they did remain friendly during the entire drawn out process. I probably will not be using them again.

Professional, prompt service. We got a quote on Friday to take out a large tree in the backyard that was dying. There was not much difference in the price we had the received from another company except Chip Off The Old Block included chipping and removing the tree.
The office called Monday morning to confirm the crew was on their way, and they arrived shortly after. Obviously these guys knew what they were doing. The first guy climbed into the tree and methodically cut until there was nothing left but a trunk. He knew how to bring it down so that the pieces fell right where he wanted them to. I was very impressed. The rest of the crew cut and dragged everything to the chipper in the front of the house so proficiently that they were completely done in less than 2 hours. The area was totally cleaned when they left and we are very happy with their service. We will definitely call them again when we need any type of tree service. I would highly recommend them.

Ok I have not used them yet but I have been having a problem with one of my trees so when I got their flyer in the mail today it says FREE Estimates on both sides with NO asterisks or stipulations.
When someone tells me a FREE Estimate that means they will come to my house, assess the situation, tell me what’s wrong, how they can fix it or remedy it and give me a price with NO Obligation.
So, with this understanding of what a FREE Estimate is, I called for a FREE Estimate and I was told there is a $ 75 charge to come out to give me a FREE Estimate. The $ 75 (if I choose to accept the estimated price) they would embed the $ 75 in the price of the service essentially making it a wash and FREE. So bottom line is any service will be/​cost at least $ 75. I am disappointed that this advertising is false and I wish they would fix this as when I make a call for a service it is with the intention of hiring.
It is unfortunate now I have to search for another similar type of service.

The crew made short work of my two unsightly palm trees and didn’t leave even a scrap of the trimmings behind. Great job!

Great company! Prompt, fair estimate, thorough, courteous and very Professional from beginning to end. Fantastic crew and teamwork!

Once again COTOB doesn’t disappoint. We had called to get an assessment in some trees and Nick did a fantastic job. Then we had a dying citrus tree and two very large dead branches from two trees that neede to be cut down. The guys showed up and were very courtious and we showed them the trees that needed cutting. It took them no time at all. I again want to thank the team by name so the get some recognition for outstanding work. Fernando B., Hector, Fernando R., and David did an exceptional job in taking down a very large citrus tree and the two branches. They cleaned up the debris as if they were never there. Keep up this great service and thanks again for not disappointing.

Prompt, professional and their quality of work is much appreciated!

Three years ago, I used a landscaping company to trim up a gigantic, out-​of-​control mesquite in my yard. I know a thing or two about pruning trees and I wasn’t very excited about the work they did. They were a bunch of chainsaw-​wielding butchers as far as I was concerned. But the price was right at the time
This year, I decided to spend a little more and use an arborist who knew more about trees than your average landscaper. Chip Off the Old Block’s postcard arrived at the right time. I called on a Friday, their man came out on a Saturday to give me an estimate, he scheduled the job for Monday, and when I came home from work my tree was perfectly trimmed and the yard around it was spotless.
Although their price was 25% higher than what I paid the landscaper a few years ago, their work was vastly superior and I wouldn’t hesitate to use them again.

Called these guys back a year later for a trim and shape of our Ficus. We are still thrilled with the results and the tree looks great!

I’ve used these guys the past 2 years for palm tree-​trimming. Very prompt, courteous, expert service with good clean-​up. Would use them again for this or other tree-​related services.

They were quick and easy to work with. A gentleman came out for a survey and told me exactly what was needed regarding my tree in my backyard. He quoted me and scheduled it right away. I was travelling at the time, so I returned with the tree already done and they did a fantastic job and even cleared all the dead brush underneath. I can’t speak for pricing as I didn’t really shop around much, but it was worth it in my opinion.

Chip off the old block provides super duper service. Tree team arrived on the correct date, did an excellent job trimming my huge mesquite, following previously established architectural attributes and preserving the integrity of the tree. I feel ready for monsoon season now. I can’t wait for them to service my tree again.
Thanks tree dudes!

Update … I had Chip Off The Old Block out again to trim the same tree 6 weeks ago
…this time I was charged 200.00. My husband was home with the estimator and didn’t remember it being this expensive the prior time (it was 125.00). But when I came home, I told him that it had been 125.00. I still maintain they do a great job, but I don’t like that they increased the price by 75.00 even though the tree was definitely not as overgrown as the original time… and because my husband didn’t recall the original price.

Used them May 2014 to trim our large two story tall Mesquite tree. They did a super job. Just scheduled them to come out tomorrow to trim it again. Reasonably priced, fast service and they do a good job. Call them!

I have a sissoo that was in dire need of trimming. A certified arborist named Jack diagnosed what needed to be done. He recommended the crown clearing and have the tree grow more stronger by strategic pruning. If you decide to use them then the fee that the arborist charged for his advice will be deducted from the final price. I called and they had a crew the next day without me being there. I talked with Irene and she made the process so easy, she’s the best! Came home to find my tree looking marvelous and thanks to the crew for cleaning up! The positive reviews really helped me decide to use Chip off the old block, they’re simply the best in the business!

Bummer. Based on other reviews, I had high hopes. I would have liked to try out the service, but seems like they’re having some challenges in the office.
In essence — No Call. No Show.
Called to request an estimate on a Monday morning (after getting no response for 3 days after filling out their web contact form). It was easy and pleasant enough. We set an appointment for Thursday between 2−5p. So far, so good.
A couple hours later I see I have a missed call from the Chip-​Off-​the-​Old-​Block office. No message. So, I call back and give them my name. They ask if I have a trimming that day or something… general confusion. I talk to 2 separate people and what seemed to be a manager, who then confirmed my address and time for Thursday. OK. Odd, but still fine.
After rearranging my afternoon on Thursday, I wait… and wait… and wait… Nothing. No call. No show. I’m thinking, «Did I give them wrong information?», but then I realize, no, they definitely have my # (they called me before) and they reconfirmed my address…
I’m sure I must have slipped through the cracks or been dropped in some kind of administrative snafu — or maybe they were just too busy. Your mileage may vary, but it’s like going into a retail store — if they don’t have time for you, might as well shop somewhere else.

I have used this company twice. The first time was a few months ago for removing a tree in the back yard. The second time was just a few day ago trimming and pruning another tree in my front yard. I am very happy with their service both times. The whole process was always consistently easy and smooth. There service is really professional. They are on time, do great work, and clean up nicely after the work done.
I was so comfortable with their first service that for the second time, I don’t even see the crew in person. The whole process was done on the phone. I called the office. They sent someone to do an estimate, The estimator called me and told me what needs to be done to the tree, when the crew would be out to perform the work, and the cost for doing the work. The crew came out and did the work without me home. I came back to look at the work. The office called back the next day to ask me if I am happy with the work (yes I was) and took the payment.
Another important note is that their price is very reasonable compare to other quotes I got from others.
I am very happy with Chip Off The Old Block, and I will keep using them in the future.

I found Chip Off the Old Block on Unilocal a few weeks ago and hired them to have my pecan tree trimmed. This thing was totally overgrown and I just wasn’t able to find the time to prune it, let alone do it correctly.
They promptly returned my inquiry with a phone call and sent an arborist out to my home quickly to evaluate the tree for an estimate. After receiving estimates from a few other companies in the area, Chip Off the Old Block came in about $ 100-​$ 150 cheaper and they were able to schedule a time to do the work faster than anyone else.
Needless to say the tree looks fantastic, it was not over trimmed, and I couldn’t be happier with my experience. I highly recommend these guys and will continue to use them in the future.

I think I may have the fastest growing trees in all of Arizona. It seems that their entire goal is to grow large enough to touch my roof line and extend into the yards of my neighbors. With the the start of monsoon season, I wanted to have them trimmed before a strong wind sent branches flying, causing damage and generally making me unpopular with the neighbors. :)
After obtaining a few estimates, I chose Chip off the Old Block. Jack, a certified arborist, clearly explained what needed to be done to my trees and didn’t try to upsell me on anything I didn’t need (i.e. fertilizer treatments, etc.). While his bid was not the lowest, he agreed to meet the price I received from another company that was also fully insured. Also, he was able to accommodate my travel schedule and have a crew at my house the following day, which was appreciated.
The crew of three arrived (complete with a wood chipper!) a little earlier than scheduled, which was great. They quickly got to work, and both of my trees were back in shape in a little over an hour. They gathered each and every branch, including the ones that fell into my neighbor’s yard. Compared to other tree trimmers I have used, they did a better job in significantly less time!
So, when the trees grow out of control again (and they will) I know who to call to keep them on my side of the fence.