Connections AZ

Complete, horrible joke. As an RN with experience in geriatric psych, I could not believe the conditions there, the way the staff treats the patients (I think inmates would be a better term) The staff is incredibly rude and I watched as a group of women ganged up on another one with threats of physical harm, throwing paper wads, etc. while the supposed «tech» didn’t even look up from the desk. I had a very good friend there, and after getting several calls during the first 23 hours in the «Observation area» I called the facility, was brushed aside, and finally went personally to the facility. I was trying to explain to the «charge nurse» what was going on and what they might say that would help. The nurse visibly rolled her eyes, let out a sigh, and said, «if I had to hear about the issues of every one of these people and know what to say to all of them.» I was P. O’d by this point and told her, «I am a nurse and it IS your job to know what is going on with each of your patients!» She replied, «You may be a nurse, but you ain’t no nurse here… bye.» And shut the door in my face. In the name of all that is decent, shut down that hell hole and get some place that at least treats patients and caregivers with some sort of human decency and dignity. It is little more than a cage, or a jail. And if that was the sentiment of the one charge nurse and the inattention I saw in the «other wing», which is after the initial 23 hours, I don’t have much hope for the rest of the staff. I have told my family if, God forbid, I have some sort of issue, take me out of state. Any state. I don’t care.

This place is extremely unprofessional the people that work there are very very rude my son came in there because he was having some depression issues and he had got put in there for the night and when the counselor had called me this guy named Lee and I was explaining to him about my son and what his problems were my son tells me that when he was sitting in the office at the guy takes the phone away from his ear and size rolls his eyes and sighs as I was explaining what was going on with my son this place is extremely unprofessional extremely disrespectful to people on the phone it seems to me that these people are there just to collect a paycheck that they don’t care at all about their clients at all

Hopefully you never have to go through the difficult process of getting someone petitioned for court ordered medical care. But if you do, you’ll have to start here and the incredible staff makes the process easier. The staff gives the most helpful information and instructions on how to keep checking back. The facility isn’t that clean however, it’s an in and out process. Plus, Pomo Pizzeria is just a few blocks away so you can wash the experience down with a Peroni and super delicious pizza.